I did two tours with them. The hotels were nice enough, and the routes were mostly nice, except for…read moresome long-term trail closures on the routes that we had to figure out detours for. The main problem with the trips was the rental bikes. The secondary problem was the (lack of) customer service. The first tour, the shifting on the bike I received didn't work correctly, because the bike hadn't received necessary maintenance. After riding the bike for two days, I emailed Dutch Bike Tours requesting a new bike. The response I received essentially said, "We took so long to respond to you that we assume you've solved the problem yourself." In fact, the bike got progressively worse throughout the trip. On the second tour, the shifting on the bike I was given broke after riding less than 20 km. I had the bike mechanic from the bike breakdown company come to try to fix the bike, and he said that it was broken in a way that he couldn't fix and told me to call Dutch Bike Tours to request a new bike. I called the next morning, and the hotel gave me keys for a different bike. Unfortunately, the new bike was also not in good repair: the handlebars were twisted off-center, and the chain was badly in need of maintenance. I tried a third bike, and it had the same problems as the second bike. I realized that all the rental bikes used by Dutch Bike Tours were in bad condition, and I hoped that the bike simply wouldn't get worse as I rode it. The next day, after being annoyed by listening to a squeaking bike chain all day, my husband encouraged me to see if the hotel had any other bikes I could try. They did, and the bike was actually in worse condition than the one I was already using. The hotel then contacted Dutch Bike Tours about having another bike delivered, and apparently it was delivered, but no one notified me. Not only were all the rental bikes I tried (5 in total) in need of maintenance, but even when I tried to work with Dutch Bike Tours to get a well-maintained bike, they weren't able or willing to supply it.

We use them for a 5 days self guided tour in Amsterdam area. The hotel was pretty good. The bikes…read moreare way too heavy, 20 kilo, 44 pounds plus and make the ride very slow and miserable. Otherwise, they use an app for navigation which is good but no good setup to set the phone, so the phone fell which was dangerous. No support from the company, no person there. Hotel staff had to help. Only sub par email support. In short not a good experience.

This bike park under Amstel Station also serves as NS bike rental and has a bike repairshop next to…read moreit. A bikes paradise you would say! This parking is a service of the Municipality of Amsterdam and if this makes you think that the execution is done poorly, you might think twice. This bike parking offers free parking for the first day, after that about €1,25 per day. Wait, there is more! Beforehand I have to say that, to fully understand the experience of parking your bike here, you should try it yourself. When entering in the morning (sleepy eyes like many of the happy commuters) you will be warmly welcomed by one of the chaps attending you. He attaches a ticket to your bike and hands you a copy amazingly quickly, as there is almost never a line. Not even in rush hour! But the funniest thing is the special treatment. I am not saying you have to take it personal when they will call you "beauty", "looking good today" or even break out singing a serenade! I even got flowers once!! And I saw one of the commuters give one of them a Christmas present. This definitely makes biking a fun thing and gives me a boost in the morning! That's how we do bike parking in Amsterdam Amstel!

I love this place!…read more It's a huge sporting goods store and they have a bit of everything including but not limited to goods for: - Volleyball - Basketball - Baseball (not much) - Soccer - Rugby/Football - Trekking and hiking - Surfing - Diving - Swimming - Archery - Riding (horseback) - Camping - Skiing - Snowboarding - Racquetball/Squash - Tennis - Fitness - Cycling - Skating (inline/board/roller) - Ice skating And probably more! They have stuff to suit any budget, including the very low ones, while maintaining the quality of the goods! The prices are very decent if not cheap for their so called "Blauw Product" labelled stuff, which essentially means that it's super cheap, and they have a wide array of products. For example, I bought a super thin fleece long sleeve for but €7.45! The stitching is of great quality and it doesn't fit baggy like a mass produced one-size-fits-all piece of clothing. It's formfitting but not tight, at all. I implore you check this place out. You might see things that you need without the prior knowledge of your need for them! Check out the pics to get an idea. Beware if you're going by car as it's right next to the Amsterdam Arena so you'll have to pay for parking.

I am a fan of this sporting goods shop because I enjoy camping. Great spot to pick up all your…read morecamping gear. You can buy a lot of your sporting goods here. They cover everything from snowboards to running shoes to camping equipment. I told Dutchman it was time to upgrade on our camping experience. So we bought an awesome tent here.

Bought 2 second hands bikes here in a short time. It is Amsterdam after all so you had better get…read moreused to the idea that your bike will be stolen somewhere along the road. The owner was very friendly and helpful and as he recognized me from the first time i was here he gave me a nice discount my bicycle and the locks. He doesn't have a very large selection of bikes but the bikes do come with a 3 month guarantee. all in all a pretty decent place to pick up a good used bike

Quoted me 2 different prices on repairing a bike tyre and then fixed it to a bike I believed to be…read moreworking when it was completely unrideable. Refused to refund me the cost of the inner tube despite me accepting to pay the labour costs

The staff was very friendly and helpful. Rented bikes to myself and my wife for 1 day (24 hrs.)…read more Cost was 12.50 per bike and an extra 3 for the optional insurance (in case the bikes get stolen). They also gave us a road map and some good insights on where to go based on what we wanted to see. I would happily rent a bike here again.

Voor de vierde keer in twee jaar tijd is mijn Vanmoof kapot gegaan. Elke reparatie duurt minstens 2…read moremaanden en voordat hij gerepareerd kan worden duurt het ook al 2 maanden. Vorige keer toen hij kapot ging zeiden ze dat ik een nieuwe zou krijgen als hij het opnieuw niet deed. Nu is alweer kapot en heb ik Vanmoof gemaild maar ze reageren niet.

If you're looking for an affordable designer city bike, you should definitely drop by. As some of…read morethe reviewers mentioned, this young company started by two Dutch designers, won awards for the innovate industrial designs -- incorporating a really bright led front head and rear tail light into one minimal anodized aluminum tube frame. As soon as we walked in we were warmly welcomed by one of the co-owners, Taco, who guided us through all the features. [In fact, I had come in to take a look at the Strida bikes(the odd triangular commuter bike) which they the distributor for in NL. That bike is really cool, but pretty pricey.] Anyway, I couldn't make up my mind while I was there, but Taco was so nice and patient giving me options to test ride and even keep it for awhile, that I felt like buying it just because he was such a cool guy! We also took a look at their new electric assist bike, and some great features on some bikes like the built-in locks, etc. All in all, it was a great experience at their flagship store and would recommend a visit if you're considering it. It's a standout bike, so if you like the look, I don't think you'll be disappointed.

I never thought this would happen to me... but it did! Me…read moreand my travelling companion rent 2 bikes for 4 days (was the plan). BVD copies our ID and takes a 200Euro deposit, which they will gladly take from you. On my bike the steering was able to move when we got them but even after telling the employee that this was the case, they told us it was fine and normal. So after 2 days of fun in Amsterdam my bikes decides to turn loose with me on it, which brings me to the ground instantly. A bike crash hurts and i'm lucky nothing major happened. First thing in the morning we return to the rental shop BVD Tweewielers De Cuyp. The guy who rented us the bike was there with a new prick, who instantly turned the situation around, so now it was me who broke the bike and not the bike that "broke me". Suddenly the fork was bent too, which no one but the shop owner could see, i've loved and worked with bicycles for more than 15 years and wasn't able to point it out. The whole thing ended up costing the full deposit and 2 days rental. I'm so disappointed in the mistrust and exploiting of tourism that we were victims of, I will never rent or suggest this place to anyone! Take care of yourselves and don't trust BVD Tweewielers. Ps. The whole thing destroyed my mood, and gave me a whole new view on dutch people, which is a shame, when i at the same time have had so mane positive, just NOT with BVD Tweewielers!!