Highly recommend Bruce and the Koala Insulation of Jacksonville team. We had a quote from another…read morecompany that came in at $2800 to "encapsulate" our insulation after clearing up a rodent issue in our home. This company did not do an inspection of the attic, just recommended the "encapsulation" based on their assumptions. We contacted Koala for a second quote and Bruce spent time walking our entire attic. He reported we had no damage due to the cleared rodents and did note our 17 year old home did have some spots where the insulation was not up to R38 standards (some areas only had 4" of insulation. Koala came out and upgraded the entire attic to a consistent 14" of insulation for $1500. We couldn't be happier! We feel we are well insulated and Bruce and the Koala team are professional, efficient, honest and of the highest integrity.

Contacted Koala Insulation for a Quote we added a Mini-Split Air Conditioner to our garage and…read moreneeded the ceiling to be blown with insulation.I was able to insulate the side side walls when our house was being built but I understand they can do this also to walls already drywalled. Bruce came by when scheduled and quoted me a price. He gave me a fair price and I was able to negotiate it a small amount. We accepted the price and he got me scheduled in about 10 days. The Installers arrived on scheduled time and date the 3 man crew were quick and efficient. They even had a shop vacuum and swept the garage floor. Thank You Koala for making my home more energy efficient.

Would highly recommend this professional family owned company. Easy, flexible and quick…read morecommunication. Honest and straight forward. Prices were incredibly reasonable and fair. Great crew. Hats off to Antonio who not only came to do the estimate, he also did the work. They did exactly what they quoted they would do. They took pictures of exactly where the issues were, how they resolved it and shared them with us. Thank you. Will refer others to your company. Not an easy job in the middle of summer. Here is to staying cool and insulated! L & G

These guys are A+ fantastic..!!! I highly recommend! They were timely, competitive, very…read morethorough and genuinely nice people. They also installed a few non-IC rated recessed light fixture covers I purchased but couldn't get to at no additional cost. They also thoroughly broom cleaned after themselves

Kendrick (owner) made the installation of our attic insulation project quick and painless! He was…read moreprofessional and efficient. Additionally, he offered some tips on how to improve energy efficiency throughout our home. I would suggest his company to anyone who has insulation installation needs in the Jacksonville area!

From the owner: insulation installation business in jacksonvilleread more

Prompt, super nice, and quick. I would give them 6 stars if I could. They did an incredible job, I…read morewould 100% use them again.

We needed to install insulation after a recent remodel…read more The owner David, of HNL insulation is very professional, polite, considerate, punctual and organized. He comes equipped to do the job quickly and thoroughly, he and his crew work like a well oiled machine, cleaning up after themselves. I would highly recommend H&L Insulation.

They came out August 2nd to insulate my home. Had a wall blow out from the injection foam. They…read morerepaired the wall like it never happened. No charge either. The owner came back to inspect their work and found out one area didn't get insulated and had them come back and finish the job. Honest company that fixes their mistakes. I definitely recommend them!

The best customer service I've seen in way to long . From…read morethe get go these guys were present , respectful and great to talk to. The job was done well and they cleaned up nice afterwards. We did have an issue and to our surprise, they ran out early the next day to make it right above and beyond what I expected and even other contractors were on site and told me " these guys are amazing " Upon leaving they reached out and asked if we needed anything at all just give a call. 1000% recommend this company for your insulation needs

We had an armadillo problem, digging holes under our neighbor's fences, getting into a back and…read morefront yard digging holes in both and up against our house. Our dog has even chased it a few times late at night. It was our tree and hedge guy that found a burrow underneath our A/C unit. Of all the places why ours??? I did a little research and found CritterPro. They have good reviews so I sent them a message on their website and they called me within 15 minutes. I spoke to Edward and described the problem. He gave me a reasonable estimate and we set up a time for him to come up and set a trap. On the day, he called me about and hour early asking if he could swing by and I agreed. Edward was really nice. I showed him all the holes and the a/c unit. He stated that the A/C unit doesn't appear to have been used recently and offered to fill it in. As for the holes in our fence, we could block it with rocks or pavers to prevent them from slipping in again. If the critter comes back he said to give him a call. Let's see if he comes back. Well, it did. I called back and Edward came back out with a trap. He explained to me how the trap worked and how to free any other animals that may get caught in it by accident. The very next day the armadillo was caught, I called them, they took it away and refilled the whole it made. Two days later, another hole was created. Ugh, another one! This time Austin came out and reset the trap. He was so polite and answered any questions I had and tested the trap at least 3 times to make sure it worked. It took few days and even had to had to flip the trap around as we heard some squeaking from the hole, then we finally got'em! They came back out to pick up the trap and the picked up the little guy. Unfortunately that wasn't the last one, so we had another trap set up and caught a third one! We thought that there might be a fourth one but all we've caught so far is a possum. It's been pretty quiet so far. Hopefully that's the last of them. Thanks CritterPro for everything!

Critter Pro saved us from a scam. We got roof rats, and a company tried to sell us services we did…read morenot need-- such as more insulation on the attic--to solve the problem. We called Critter Pro instead, and we immediately felt like they were trustworthy. Critter Pro closed all the wholes that gave wildlife access to our attic. A generous warranty is included with the service. In the last year, we have called them twice, and they did not charge us.

Owner and his son were very nice! They did a great job putting new insulation in our attic. They…read moreshowed up on time! Would definitely recommend.

I have tried numerous times to speak with someone in order to just get a quote. No one has answered…read moremy phone calls. I left a voicemail the first time and did not receive a call back. I called again and the automated message said that the mailbox was full. No response from email either. At this point, even if I did receive a response now, I would not do business with them. The perception to me is that they are not reliable.

I called stan and got a quote of $1,540 to blow in insulation into a 1400 ft² home. I decided to…read moreclean out the old insulation myself, and about halfway called stan to ask him how much it was going to be. He said " $500 normally, but since you've done half the work i'll do it for $300." I was elated, because I thought it would cost around $850, which I happily would have paid. I threw out all of my insulation cleaning gear, figuring I wouldn't need it. Stan texted me 3 days before the job, telling me it was going to be $1,540, and they wouldn't clean out the insulation, "because that's not industry standard." Then he raised his price to $700. If he had originally quoted me at $700, I happily would have paid it. The fact that he increased his price, 3 days before the job, and failed to be honest is why I decided not to go with him. Shady business practices.

Horrible experience. This company damaged my property inside my home and then the owner tried to…read morenegotiate down / low ball what they would reimburse me for as a take it or leave it deal that was unacceptable. Wouldn't replace items or pay for damages to be fixed. Kept saying they stand behind their work until they had to remedy the damages. Only asked to get my home back to condition before they did the damage. Even spent 3.5 hours cleaning their mess myself as best i could. Contacted BBB to try to resolve. Owner told me to sue him if I wanted. Brought other contractors in to give quotes to fix their work. Suggest you be cautious when doing business with them. My two cents.