Don't call this guy on a Friday. His voice message says Monday through Thursday so that means…read moredon't leave a message or he will call you back and berate you. What an unprofessional owner of a business. Wow never been treated so poorly for leaving a voice message trying to do pay someone for their services. No way did he have to call me back until Monday. Or if you don't want to hear your phone ring set up a work line like a true business. My voicemail isn't set up either and he went as low to say I'm not an adult. If I could give him a 0 star I would. Please don't support Brian and his angry self.

Brian is very professional and knowledgeable. He got me in quickly, as I was on the road traveling…read morewhen I had a leak in my toilet. He explained to me how it worked, what went wrong and was very willing to share some tricks of the trade with me as a newbie RVer. I would highly recommend Brian and intend to stop by for any RV repair work when I'm traveling between Vermont and Texas for years to come. Not only did he save the day, he also made it an enjoyable and stress free experience for myself and my young daughter who was traveling with me. That kind of service and care is truly genuine with this man. Words can not describe how appreciative I am.

Do not try and sell your camper to these people I called and was told that it booked for $25000 and…read morethat trade in was around $18000 but they couldn't offer that..... He told me he would need to stay back of the $18000 and offered $13000

I guess I'm alone in this type of review but my experience with Terry was absolutely horrible…read more He was responsive/helpful trying to get my business but, once my boat got to his shop(?) he was done with all of that. He told me 3 or 4 times that my boat was being worked on (I absolutely see no evidence that this was true) and then, even when he told me he would give me a call to give me an update - would not and did not. I finally just went and got my boat and would NOT recommend him to anyone. This has no bearing on those that work there - this is all on him. They were busy "moving in" to a new place (heard this excuse multiple times) but, if you don't take care of your customers, you won't have a business for long. Just my opinion but an opinion based on my experience.

Terry is wonderful to work with. He was very prompt, straightforward and a honest person. We had…read moreour AC breakdown and needed it for a trip right away. He was able to accommodate us and have a 1 day turn around. I will definitely only use his business from now on. I would recommend them to everyone with an RV

We purchased a new Keystone Hideout 272bh from Gander Rv in Lowell Arkansas. After looking around…read moreand shopping rvs everywhere we found the best deal here -- 5hours from home. From the first phone call to working out all the kinks for the deal this team was outstanding! I will admit I was a bit concerned after hearing from others about their experiences with camping world (not this location but local to me locations!) But we have never received the customer service and hospitality this business has shown! Emily helped us from day one to get the ball rolling and kept in touch over the phone and emails through the entire process. Jordan worked up a deal we couldn't resist especially after falling in love with this unit at a local lot. So, we set out to go pick up our camper on my husbands off days. The team reached out to us the night prior to us coming and let us know they were expecting some winter weather but wasn't sure if it would be bad or not but wanted to give us the heads up. We decided to go ahead and make the trip anyways. So about 3 hours in to the drive it started sleeting the roads quickly started icing over. The traffic was at a standstill or VERY SLOW for much of the way as the roads were very slick and people were running off the roads everywhere but we kept trucking on slow and steady - a 5 hour drive turned into 10 hours. During the drive Emily called to check on us a few times they even offered for us to stop and stay in a hotel and come the rest of the way the next day, we decided to just go ahead and keep pushing on unless it got too bad not to make it. Eventually we did make it though! Everything was extremely nice and professional. Our walk through with Carrie (forgive me if I spelt it wrong) was AMAZING. She was one of the greatest people I've ever encountered at a dealership/ service dept. Carrie told us everything we needed to know then she fixed some small issues I saw without hesitation. While we were there the ice was continuing to come down. We were getting considered with how we would pull it off the lot to get anywhere for the night and then they offered for us to stay on the lot and plugged in!! How awesome is that! We got everything done then went back to our camper for the night, Carrie put waters, paper towels, bags etc in the camper for us to have for our stay. This dealership / service shop / store THE WHOLE 9 YARDS was great and worth the trip!! A trip that turned into quite the adventure wasn't so bad when you get treated the way they treated us! Absolutely amazing place to do a deal with!!

Communication is horrible! Some of the worst we have experienced and that's saying a lot. I'm not…read moresure what has happened to "customer service " anymore. It is as though businesses don't think customer service matters. Well, it does!!!! We have had nothing but issues with service and not getting our rig looked at for over a week in their possession until we call and after almost 2 weeks we still do not have status updates. Things were not addressed properly and getting feedback has been nonexistent. We have to fight to get answers for everything. So frustrating! Lots of regrets for buying from Camping World at the Lowell, AR location. We hope this isn't the experience at other Camping World locations.

We were traveling through Arkansas and our 1990 RV started having major electrical issues. We did…read morea quick search and saw that Scotty's RV had a recommend for finding and curing electrical gremlins. We turned around and got there right at closing time. Scotty and his team hooked us up to power and water and we just camped in their parking lot for the night. The next day, Mike started hunting down the gremlins. He really knows his stuff. They rebuilt the carburetor on the generator, reset the voltage meter and changed the control board on the refrigerator. (Yes, it was having MAJOR power surges and burning stuff up). Can't say enough about the quality of work and their hospitality! We were back on the road the next day.

We were new to the area and needed our RV winterized on short notice. They got us in the next day &…read moredid a fantastic job. Knowledgeable staff & extremely friendly. We're coming back!!

Had a fuel lift pump problem on our Monaco RV. Jeremiah worked with our timeline and fixed our…read moreproblem in a timely fashion. Highly recommended.

We needed a chassis inspection to our Class C motorhome, Ford E450 after some storm damage. Service…read morewas excellent. Owner very kind and understanding about our situation--a couple of trees had fallen on our motorhome and we needed the chassis checked before the house went in for inspection at an RV repair place. We were very happy to find this company and highly recommend them.

I have a twelve year old Newmar Motor Coach. I bought this unit knowing that it would need work to…read morethe engine and other systems aboard. Arkansas Diesel and RV Repair was one of the shops I turned up with a Google search and started doing business with them last November 2016. This turned out to be a very good decision. These guys are professionals, not only do they do things right the first time the do them right all of the time. Jacob the owner, and John and Brian mechanics are all well qualified and do repairs the right way, without gouging you, and they try very hard to keep you in the loop with required repairs and won't order parts unnecessarily. Do yourself a favor, try Arkansas Diesel for your next Diesel RV repair. They can fix anything aboard your RV. I'm a satisfied customer. You will be too.

Not very on point. I came in to get an estimate for some RV body work..Jacob got my name and…read morenumber and promised to contact me soon with an estimate... waited till the following week and reached back out after not hearing from him. He sounded confused and disorientated.. he then said he has it and he'll call me back. I never heard back from him. I upgraded from 2 stars to three stars because he did give me a good idea to use truck bed liner on the bottom of my RV..which I did do (myself). This place has the reviews it does for a reason folks..go elsewhere for good customer service.