I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

I've used ART HVAC for split unit cleaning and some boiler work. They are very responsive and…read moreprofessional. I highly recommend them.

I contacted Art HVAC for a water heater repair and they did amazing job on it. They are…read moreprofessional and explained everything to me in detail before repairs. They are also very knowledgeable and helpful. And the cost of repairs were a lot better than any other HVAC company I've used in the past. I definitely recommend this business.

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

Roger was excellent and explained the process. He was also pleasant and made it look seemless …read more service was provided within the 1 hr timeframe that was given I would definitely recommend Rotor Rooter

My backyard drain was not allowing the water to go through. I called the Roto router and they came…read morepretty fast. They had a machine and cleaned it out however I felt that the price they charge of $650 was so evident for the work that was done because I know that if I checked with other people who was at least $100 less.

This is rip-off service company. Nothing is free (No free consultation). They will start working…read morethen switch the bill price once the work is started without approval. Poor service from the 2 Tech sent and the manager. We all make mistakes as new employees. Guess my water tank will be needing to call them after 6 months-1 year warranty. Receipts/write-up available. No bueno! Refund my money. Bait and hook company. I am sure management would ignore all complaints by others including myself. Rip-offed off by the company and refusal to refund me my money. 1368 E 92nd Street 551-312-3359 tptaxpro357@gmail.com

good job it's was very good job and fast ‍ the price was reasonable I recommend to anyone who…read morehave the problem with the house call

Kirill was quick to act on his feet and responded with a quote immediately. He was able to complete…read moremy service the very next morning! The pipes under my sink were leaking and both my partner & I couldn't quite pinpoint the issue. Kirill came and knew exactly what to do. The quote I received included both parts & labor which was super helpful. No more leaks! Highly recommend him to anyone in the NYC area.

I needed a shower/tub faucet replaced during a tile work that was being done. I was very lucky to…read morefind Kirill and his crew. He is hands down a complete professional. He went above and beyond to correct and take care of what needed to be done. Even though this job got dragged out by no fault of his, there was great communication throughout the process. My quote and final price were super fair and I am very grateful. Professionalism, honesty, and reliability is what you get when you hire Kirill. I highly recommend him!

DON'T TRUST THIS COMPANY OR THE REVIEWS!!! They installed a faulty valve that gave us problems that…read morewe did not have before the installation. When my husband called them about it they claimed it was roots and other stuff. ANYTHING but what they would be responsible for even though we're still in the warranty period. A second opinion showed that it IS their fault. But how do you go back to a company that over charged you and did a messed up job to fix what they didn't do right the first time???? But that's cool....please enjoy the money you made one time. We will never use your service again and I will personally see to it that I make as many reviews as possible on ALL places where reviews can be seen to warn people about your service. Do better be better.

Old steam boiler removed and new one installed. Good advice,…read moregreat service, competitive prices, quick responses friendly team. Very satisfied. Highly recommended.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Never answers phone left dozens of messages I wonder if this guy is actually alive ??read more

The owner came to my house, on June 26th 2020, I explained to him that my AC was only blowing hot…read moreair. He said I needed a new condenser unit and possibly a blower. He told me that in 3 days he will have everything up and running. On July 1st, he called me to tell me that AC condensers were scare because of the pandemic and I would have to wait 2 week I then told him I am not waiting that long, and I requested my money back, he started swearing, and made a comment about "doing business with your own people" He initially agreed to return my money, then decided that I should take him to court - because he knows that civil court is closed. He is dishonest and disrespectful, will never do business with the likes of him. I ignored the other negative reviews he had on his website, PLEASE BELIEVE THEM

This guy shows up with an attitude. Gets upset with me over my neighbor. Is not professional at…read moreall. Charged $95 for showing up and tools etc bogus explanation. Didn't leave a receipt and promised to send a report. It's been 2 weeks and nothing. Empty promises. Do not trust them !!!! Find another that could be possibly less unreliable. You have been warned ...

I've had the good fortune twice to call on JMB Services for plumbing needs in my apartment. Both…read moretimes my call/message was responded to within 30 minutes (probably faster than that). Both times the plumbers arrived earlier than the stated time. And both times the plumbers were friendly and knowledgeable. Both issues were resolved quickly and the costs were fair.

I called this company today because I am having a problem with my furnace. I spoke to the owner…read more(Mike) on the phone to explain what was or what I think was wrong with it. I asked for a quote on the price to come look at it and he said $175.00 I said why is the service charge $175.00 when I was charged $100.00 he said when on 2013? I said no 2017 I have the recite. he said well don't know who charged you that but it is $175.00 call me if you want to but very rudely and then he hung up the phone on me hello didn't even let me finish. Won't recommend this Company to anyone because you don't treat people like that. "Don't forget your company is running because of customers" we are the ones who keep your company going so you need to chill out and take a chill pill because your rudeness is not acceptable at all. Thanks for nothing asta la vista. You just lost a customer Mike.