I've been coming to this clinic now for about 4.5-5 months.
I 1st meant Doctor Munk and he was very nice, very kind and took time to chat with me about my concerns and answer my repetitive questions. Even taking the time to just chat with me about my previous experience elsewhere. He was lovely, His assistant seemed a little new and wasn't quite sure what she was talking about in my opinion, but understood when I said i'd wait to speak to the actual Doctor. I was very happy with the direction we decided to take to help make my skin clear up. He gave me options I could do at their clinic and options I could do elsewhere for the same result for less money. This was a huge selling point for me, because yes he is private but he's not out to get your money.
On that note I do find this place a tad expensive, However, I've gotten excellent service and kindness all around. So I believe it's worth it. I'll keep you updated on the results when I'm done my six month adjustment.
I've been seeing Amanda for some facial care to help with my acne, and she has great energy, is always smiling and isn't upset when I'm late because parking is IMPOSSIBLE. But what do you expect for a downtown clinic. She takes the time to explain the procedure, address my concerns and overall listen to me.
As I mentioned, i've been coming to this client for 4.5-5 months, and I've never waited more then 10 minutes for my appointment. I never wait with Amanda and Doctor Munk brought me into the exam room after two minutes and came to meet me after about 5 or 6.
The receptionists are waaaay to chipper/nice for my liking, but I'm also grouchy and don't like people haha. On a more serious note. They respond to calls almost immediately, they call back when they say they will. They answer emails, and online bookings. I've found them exceptionally responsive. read more