Dr John did a great job I went for a chipped tooth he was quick and painless. He has the latest…read moreequipment for Xray, crowns (same day) and for cleaning teeth. I had another dentist tell me I had 2 cavities but Dr John told me no cavities teeth look good. I recommend Dr John to anyone.

Dr. John is amazing! Any time I've had a dental emergency like a broken crown or child chipped…read moretooth, he got us in right away, same day! He's honest and doesn't try to push unneeded procedures. He gives you his recommendation and allows the patient to decide if they would like to proceed or not. The staff from the dental hygienists to the front office staff are welcoming and professional.

Horrible & painful experience again.... Dr's are so ARROGANT and have no accountability for their…read moreshotty work. Elder abuse was experienced with BOTH my parents, I should have known better! People with special needs, can expect to be humiliated and shamed. Please seek quality dental care elsewhere. The star is for person who did do a great job with my cleaning.

This is the very best dental practice that I've been to! No complaints from me :)read more

It's always a pleasure to have a dental appointment at Birch Tree Dental. The staff is consistently…read morefriendly and professional. The staff is very competent, and I have confidence having procedures performed there. I believe the office also takes part in current available procedures. They are also about prevention, such as offering a laser treatment to keep bacteria from your gums, which can help prevent or circumvent illnesses. Would definitely highly recommend this office.

I never got through the door. I was going to become a new patient, with dental insurance. I had to…read morecancel 1st two appointments. One for the initial cleaning and one for an emergency. Which when I had set the appointment up was told that they most generally send extractions out to a surgeon. After the last cancellation I was told that she was going to charge me $50.00 for not giving a 24 hr notice. That was ok, I scheduled my next appointment only because someone else had answered and I was informed that I could go to a surgeon on Hill Rd. (I Use YourRide-which means Genesee Co. only) the previous person had told me that they sent patients to 59 in Hartland, not covered by YourRide. I was willing to pay the money, but when you live on Disability bills are hard to pay. In good faith I called today to tell them that I do not have the $50.00 fee due to a late cancellation. My appointment was for this Wednesday, August 6. Now mind you my emergency is a back molar that has split in half. This is the 5th tooth that has done this since Primary Bone Cancer. It doesn't hurt at this point, but it will, it is difficult to chew on just the one side. Why is it when I was coming in find out if they could take it out, the others just basically fell out. There's no surgery to it. There is no money in it, when a general dentistry doesn't do general, anymore but sends everyone to a surgeon. But instead concentrates on Cosmetic Services instead..... I was going to pay, just because I am poor doesn't mean I'm going to rip you off. I wish I could say the employees name but I won't stoop to her non-compassionate attitude towards someone with a tooth dangling in their mouth. I as a former healthcare professional wonders what happened to compassionate patient care. It used to be a higher calling, like Pastors, Priests and Clergy. Doctors, Nurses, Medical Staff were expected to be ...More. I know we are all human but when did we lose our pride in what we do for a living? I learned early, what staff are like at this place. I've seen a lot of Doctors lose patients not because they're a bad doctor but because of the DOCTORS STAFF should not be working in the Healthcare Field at all.

A few years ago, one of my rear molars cracked on a holiday weekend. I had been complaining about…read morepain with this molar for sometime but the dentist I was seeing was reluctant to really take care of it since I would need a crown. When the tooth cracked, I called Grand River Dental and was able to see Dr. Rondeau that weekend. Needless to say, I did have to have a crown and unfortunately a root canal too. Dr. Rondeau took great care of me throughout this process. He called an oral surgeon colleague of his who got me in on an emergency basis for the root canal. Crowns and root canals are never a wonderful experience, but I felt I was given great dental care throughout. Since then, my entire family has switched their dental care to the people of Grand River Dental. I find the receptionists to be friendly and welcoming. And the hygienists are always friendly and try to make you as comfortable as possible during the cleaning process.

Brilliant! I hate going to the dentist, but Dr. Rondeau makes it such an inviting environment. I…read morelove the view of the water from the chairs, also helps to calm. Dental hygienist was very knowledgeable. And his dental assistant Courtney has some of the best bedside manner I've experienced in all of my encounters with healthcare not just dentistry. Highly recommend!

I have been to a lot of dentists over the years and I know a good office when I visit one. The…read morestaff is very friendly . The dental hygienist's are gentle but thorough. Dr Morrison did a very good job on my recent filling, giving me just the right amount of novocaine and did the procedure in a timey manner. The office billing team is always spot on. I have never had any surprises on my bill or any insurance issues, also I never had a excessive wait to start my appointments.

Called in advance and asked if they took United of Concordia. They said yes. I got my teeth…read morecleaned, should have cost nothing. They send me a bill for $245. When I call the associate tells me "we take all kinds of insurance they are just out of network". I am unsure of what she thought I was asking when I called. They charge $470 for routine care. Cleaning and a set of X-rays. The place is nothing spectacular. There is no reason for the outrageous charges. DO NOT MAKE THE MISTAKE OF BELIEVING THEM WHEN THEY SAY THEY TAKE YOUR INSURANCE!!!!!! What they want is your money and they don't care who they get it from.

I needed a tooth extracted it was done the next day at my convenient hour. I have NEVER had such a…read morepainless shot and extraction in my 75 year old life. Having had teeth extracted for braces, root canals and implants this was exceptional. I had a bill prior and paid upfront. Apparently I over paid and they caught me at my car to give me back the excess. Dr. Michelle Stine is excellent. Don't hesitate, this office is worth your visit.

I entered the Stines Family Dentistry Clinic on Monday, June 3, 2024, and as usual I was greeted in…read morea warm welcoming environment. I felt tremendously blessed to have had Dr. Alfred Stines's skillful hands and his extreme knowledge of the profession to attend to my dental needs - what I had determined then was an urgent call. I shall always travel the distance I do (50 miles) to get the best in dentistry care, traveling pass many other competent dentists, to get to the Stines Family Dentistry Clinic. M. Mayes A Longtime Patient

Great place with honest dentists. Harland Smilemakers new dentist tried to tell me I had a cavity…read moreand then rush me into getting it fixed right then. I didn't trust that at all, then went to Charlick and they were honest enough to tell me that in fact there was no cavity there at all. I will be going there from now on.

The doctors seem knowledgeable and the office is clean but 2 awful experiences with their billing…read moredepartment will assure that we never go back. Their services are priced significantly higher than other offices in the area and trying to get information about the cost up front is impossible. If you have limited or no insurance beware.

Started going here for many years, the service was ok, and one time i had to switch appointments…read morewith my Father, and after that is was a complete disaster. i got a lady that cleaned my teeth, and i didn't really feel like they were cleaned very well. after that i scheduled my next appointment with the lady i have had clean my teeth for almost 10 years. got a new job took time off to have my teeth cleaned, haven't even worked there for 2 weeks and i come in and they canceled my appointment without contacting me, they contacted my dad. I'm a legal adult, they are not allowed to contact other family members. my dad didn't respond as he left after they screwed up his crown 2 times. and when i get there i get told sorry, please come back tomorrow we can stay open late for ya. who outright just doesnt contact the actual patent that is going to have his teeth cleaned. TBW I'm 26 well passed the age the my parents would take care of my medical appointments etc. all in all they handled this terribly. this office is a hack, and i would stay far away from it. they have lost my whole family's trust and we have since moved to a different dental practice that actually cares about there customers and wants them to have good teeth.

Office is in a very convenient location to where I live. Went in for a chipped tooth and Dr. Cox…read morefixed it really fast and it looks great.