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Albany, NY

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Ronald McDonald House Charities

5.0 (3 reviews)
Open • 9:00 am - 9:00 pm

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Northern Rivers Family of Services

Northern Rivers Family of Services

(4 reviews)

Northern Rivers is an almost 200 year old agency, hosting special needs clients in community and…read moreresidential homes, psychiatric services, and an 853 school. The agency, under Bill Gettman, has taken the humanity out of human services. Employees are overworked and underpaid. Critical decisions about our client's lives are made without the knowledge and expert input of the people working directly with them. These decisions put our already abused and neglected children, back in harmful situations. The school doesn't function, because there is no competent or thoughtful leadership. When staff suffer, we aren't able to give our best, and the children suffer. Having devoted 30+ years to the betterment of our children, I would never recommend anyone work here. The people in power will leave you in tears, and the don't give a care. Presently, Emily Lawyer having worked for less than a year, hold the positions of assistant principal, head principal, and assistant superintendent. I've never met such a cold, uncaring, and clueless leader in my life. She came in on a firing spree, during which many have chosen to quit, rather than be treated disrespectfully and cruelly, any longer. You will be thrown into the arena, and the people in power will watch from their high thrones. You will be given no help what so ever. The clients are wonderful children that have had tough lives, and my colleagues are amazing. They give their souls. Still, the agency treats everyone like dirt. Northern Rivers is a very, very bad place to work; a cold, soulless "nonprofit" corporation that only cares about profits.

I signed my child up for services here. The previous 2 star review is very accurate. Our care…read moreworker called CPS on our family with little knowledge and research. She was already behind in her paperwork and could not keep up with our needs. The CPS call was inaccurate and put more stress on our family. We have asked to be discharged from the program and we will go somewhere else where we feel safe. I would not sign my child up here.

Pearl Insurance

Pearl Insurance

(6 reviews)

Very difficult to get a hold of my agent. I left numerous emails that also went unanswered! In…read moreaddition, they changed my life insurance policy from paycheck withdrawals to direct payments without telling me. I am very disappointed to say the least.

This one is a little awkward..As a CSEA member, I had the chance to purchase automobile insurance…read moreat a good price through this agency. They referred me to a company named Plymouth Rock who sold me an automobile package. When someone hit my car and getting a claim filed became complex, Plymouth Rock turned out to be a mistake. Filed the claim with overseas phone center ASAP. Next morning spent 47 minutes on hold trying to reach a US rep, no answer at all, gave up, washed dishes, then called the sales people and asked for assistance with filing a claim with the insurance company of the people who hit me while parked, they refused stating it was a salvage vehicle. Funny, you sounded helpful when I purchased your insurance multiple years in a row. When I spoke to Pearl, the reps were professional and courteous, but had no solutions. Connected me to the Plymouth Rock claims department who absolutely refused to lift a finger to help me file a claim with All-State ( their foreign phone reps were refusing to take the claim as I was not able to provide the home address and personal phone number of the women who hit me. As she had called the police to report her own accident, and apologized and the police had been present, I had not demanded that she give me her personal information. ) Pearl kept suggesting actions that I had already tried. When I spoke to CSEA about Pearl Insurance and the terrible experience I had with Plymouth Rock, Csea said call the Pearl vice president, he's great, he'll fix it, the office manager intercepted the call and while polite, she didn't let me speak to him. So, everyone was polite. They just sold me useless insurance from a terrible company named Plymouth Rock.

Amica Mutual Insurance Company

Amica Mutual Insurance Company

(1 review)

I have been an AMICA customer for over 50 years. Over those many years, I have had to make a number…read moreof claims. I can say, without hesitation, I have always had the best, stress- free support from AMICA. I have always felt, and still do, that they have my back for the tough times. Their staff are consistently responsive, professional, knowledgeable, friendly and give great support every step of the way when you need them. Keep up the great quality!

From the owner: Built on trust: Protecting the important parts of our customers' lives is a responsibility we take…read moreseriously. You can trust that we'll listen carefully to you, and provide sound advice and recommendations based on your unique needs. Award-winning customer service: Forging strong relationships with customers has been our top priority since 1907. Whether you prefer online self-service or speaking with one of our representatives, we'll be here when you need us, anytime day or night. Over a century of financial stability: Since we're owned by our policyholders, we make decisions with them in mind. Our focus is on maintaining long-term financial stability so we can be there when you need us. As an added benefit, selecting a dividend policy allows you to share in our financial success. A focus on community: We believe it's important to give back to our communities, and proudly support the work of hundreds of nonprofit organizations each year. You can feel good knowing you're part of this positive impact. A lasting bond: Our customers are our best ambassadors, and we're honored that so many pass on the Amica tradition to their loved ones. The greatest measure of our success is your satisfaction.

Williamstown Art Conservation Center

Williamstown Art Conservation Center

(1 review)

I am sorry to be writing this letter but feel I have no choice. The repair work that was done on my…read moreRuth Duckworth sculpture is extremely disappointing and frankly unacceptable. I went into this with realistic expectations. I did not expect to see a completely invisible restoration, but when I finally had the opportunity to inspect the "restored" piece I was shocked by how crude the work was. The section that was reattached does not align properly with the section it had been broken off from, at the joint line they are two different heights. The wide and boldly visible bond line between the two sections is very distracting and its surface is irregular and unsightly At the edge where the two pieces connect there is an open area that's missing material. I have shown images to two longtime museum restoration experts I know and asked for their opinion. They were reluctant to critique another restorer's work but in spite of their professional reticence one said, "That this could look much better." The other restorer noted "it should have been possible to achieve a far less visible (though not invisible) joint." I came to the Williamstown Art Conservation Center after speaking with other restorers who said the size and weight of the sculpture put the job beyond their comfort zones. The poor quality of repair work displayed on the Duckworth seems to indicate that the Williamstown team should have said the same. It would have saved me a great deal of time and money as well as avoiding WACC having a very unhappy customer. Now I need to find a more knowledgeable person who will first have to undo the work the Williamstown team has done before they can improve and bring the sculpture to a presentable condition. The Williamstown Art Conservation Center has an excellent reputation, but this very disappointing repair certainly does not live up to it. Douglas Heller Heller Gallery NYC

From the owner: Williamstown Art Conservation Center is a nonprofit institution for the conservation and…read morepreservation of artworks and objects of cultural heritage. WACC provides the highest standards of professional service in all areas of treatment and consultation for museums and other nonprofit organizations as well as private institutions, businesses, and individuals throughout New England and the Northeast. WACC also co-founded and operates the Atlanta Art Conservation Center to serve institutions and individuals in the South.

Ronald McDonald House Charities - nonprofit - Updated November 2026

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