Wow... I've come here three times for three different procedures and each time they have gone…read moreperfectly. And I'm not talking about the procedures (even though that would be saying something good for the hospital) I'm talking about the experience here. The first time I came in was to have my tonsils out and I don't know what I was expecting but I wasn't expecting to wake up in such an awesome room. With a TV, a comfy bed and my own bathroom. It was wonderful. Waking up to a great room really does make a painful procedure that much better. The second time was for my wisdom teeth and, although I didn't get my own room this time, the short stay was just as nice! Third time lucky - bones cut out of my foot (don't ask). Again I had my own room, en-suit and all. Lucky me! The whole hospital is so fresh, clean and crisp. Pretty much exactly what you want and expect from one! I don't want to say "come on guys go and visit" or "I can't wait to go again" but I will say if you ever find yourself heading into Southern Cross for whatever reason I'm sure the experience will be good.

Honestly beware - you will wait forever. I came on vacation here from California and unfortunately…read moresprained my ankle my first day here. Whoops. I waited about three hours for them to see me. There were lots of frustrated people in that lobby let me tell you. I heard one guy say he had been waiting for six hours. I asked a few times about the wait and what would happen when the doctor finally saw me and got lots of conflicting answers. Luckily I saw a nurse who was pretty nice and gave me some first aid stuff to wrap my ankle, but I didn't wait around to see the doctor. Thankfully, my ankle feels a lot better!

Patients and their families have rights that were repeatedly disrespected by Dr. Douglas…read more(Otorhinolaryngology Head & Neck Surgery- Auckland City Hospital) during our experience. His unprofessional behavior set dangerous precedents that compromise both patient care and medical integrity. Key Issues: - Breach of Professional Standards Dr. Douglas violated basic patient trust and ethical guidelines. - Intimidation Tactics: As a senior clinician, he repeatedly dismissed families' concerns and created a hostile environment. - Safety Protocol Violations: He disregarded proper medical procedures, putting patients at risk. - Falsified Documentation: Discharge papers contained incorrect information, erasing critical post-operative complications. Why This Matters: A doctor who intimidates families, ignores safety protocols, and falsifies records has no place in healthcare. I share this feedback to warn others--you deserve respectful, transparent care.

Great care from all the team. Nursing extremely competent , excellent facilities, comfort and foodread more

worst ever experience, guys don't come to this hospital . i have been referred by the local doctors…read more(Richardson Road) , I came to the hospital around 11:30 am and still in the hospital almost 5 and a half have been passed and the doctors misplaced my file and when I asked where my file is one of the Phillipino nurse asked me to move from this place to other place and I told him I want to complaint , she says go ahead and do whatever you want to do. Perthetic hospital I have ever seen . my left eye swollen and watery, but still not been called by anyone . Don't ever come to this hospital ever again

I was recently in for minor surgery. I was very impressed with the quality of care I received. All…read morethe staff, the receptionist, the nurses, and the doctors, were very friendly and made me feel very comfortable. Every step of the procedure was explained and I knew exactly what was happening all the way through my short visit. The doctor doing my minor surgery was a trainee, under close supervision, and did a great job. I am confidant of a quick, full recovery. Thanks heaps. :)

I would like to thank the staff at middlemore hospital especially ward 9 for there above average…read moreand great care.I was involved in a motorcycle accident on the 8/9/23 and taken to middlemore where I was in there care to the 18/9/23.I had 6 featured ribs and was in a lot of pain plus battle wounds all over my body.They took great care of me untill I was released on the 18th. Yours thankfully Darren Kocsis

Starship Children's Health is the largest (specialist) paediatric hospital in New Zealand I…read morebelieve! I have visited CED (with my son) which is the Children's Emergency Department that is bright and friendly, with colourful chairs to sit on and nurses to match. The staff were all friendly and communicative from triage to consult with the doctor. They have little cars for the children to drive around in, lots of toys too. They is also a playground on level 2 with a radio station! If your child, needs to be admitted (for any reason) you know they will have the best care possible, without a doubt! Starship Hospital is a special place.

My first experience (hopefully last in a good way) but from start to finish I found the team to be…read moreso awesome! My son had to have grommets, adenoids & tonsils removed so he was really very nervous (he's 10) and they were just so caring and I felt so at ease knowing that this is what they do and my boy was in safe hands. So thank you team from the receptionist to our admissions nurse Karen, surgical team (Colin, Amanda and Christian and sorry I didn't catch the gentlemans name that came with Christian and also bought in the amazing tool that showed my boys veins lols) and finally to our aftercare nurse Carla. You all are amazing

Gillies Hospital is a Southern Cross Hospital meaning it is a private hospital. Over the years I've…read morebeen in a few hospitals for the insertion of a chest drain for a spontaneous pneumothorax to a tonsillectomy. I like the Gillies Hospital. The consult rooms with specialists are inviting and the waiting rooms are pleasant. Despite the nature of the practices, children have no issue in attending this hospital. The decor is modern and tidy. The furniture is clean and comfortable and there are tea and coffee making facilities around the consult rooms of the practices. My children had books to read and a play pen to while away the time spent waiting for your appointment. The staff have always been helpful and pleasant. It's definitely a place I would go back to and would recommend it to anybody. The only differing factor would be the specialist that you see. My sons specialist is a natural with children and really put my son at ease in the lead up to his operation. This ultimately put me and my wife at ease. Most importantly the operation was a success and the condition was treated without any complications. Great work.

Review: To begin this review, in order to bring fairness to…read moremy account, I wish to say that the staff at the reception desk were courteous. Unfortunately, that was the only positive I can state about my first visit to Medseek Waitākere Health Centre, which was also my first visit to a doctor in many years. The day was very hot, and the waiting area was uncomfortable with every window closed, so I had to open one myself just to get some air. What should have been a fairly routine appointment to obtain a Work Capacity Certificate in regards to my hearing disability quickly became stressful. Although not overtly rude, the doctor's manner felt brusque and he seemed more focused on his own agenda than listening to my concerns. Despite explaining that I have a hearing disability where clarity matters more than volume, he spoke loudly through a face mask he continuously wore, which made communication difficult. He tried to push me into having a test, which was not appropriate at the time, as I had made the appointment for a different reason. When I declined and tried to steer the conversation back to the reason I was there, he seemed put out and his demeanour deteriorated. Although I ultimately received the outcome I needed, the experience left me uncomfortable. Although I was happy with the reception in person, their follow-up to emails was shocking. Early on, they were responsive, but over time, especially regarding more important matters like confirming my registration and whether I was officially a client, there were long periods of no response. This continued with my most recent email outlining my concerns about the appointment, which I sent 10 days ago and still has not been answered, adding to my frustration. I think they lacked professionalism in following up on requests, and the doctor's attitude during the appointment, particularly in communicating with me, was poor, even though he ultimately provided what I had come for. Overall, I regret choosing Waitākere Health Centre. I was willing to take a chance because I had been referred to them, even when I saw that they had a low review score. I have been let down badly, and in all fairness, I cannot and will not recommend this clinic.

When my daughter came in from falling off of the bed, we were immediately faced with criticism by…read moreall the staff because we are teen parents. After staff found nothing wrong with her we were told to stay four hours as a standard measurement to see if anything worsened. After that staff put off discharging us and said that we would have to stay overnight. I now realised this was only to get us to stay until the morning for us to see the hospital social worker. The type of care we received within the 24 hours we were held here was nothing short of dissapointing and disgusting. Do better.

So far the staff are great at looking after me, clean, state of art and after surgery.read more

Well this is a first reviewing a hospital. The one thing that did strike me upon arrival was how…read moreclean the place was, even the little boys room. The staff were very professional in helping those that required assistance with filling out the mountain of paperwork required.

For those recovering or preparing for Heart & Lung transplants, this is a very special place. The…read morestaff are wonderful and supportive what is very stressful times for all parties involved.

Extremely reliable for tasty, healthy, made-to-order subs ranging from $4 - $12, if you opt for the…read morefoot long! I normally go for the 6 inch: classic ham and loving the 'chicken and bacon ranch' sub at the moment for just under $8. They offer a meal deal: classic sub 6 inch, cookie and small soft drink for $6. Normally a busy shop as rather small, crammed with staff between 12-2pm so expect to wait at least 10 minutes. They also have salads, wraps, smoothies and mini subs for little people. Also good for you, without the mayo!

Friendly, fast staff with the well known build your own subs. Fresh salad ingredients & good…read morevariety of fillings. Great for filling up before or after visiting & for patients tired of hospital food.