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Ronald C Staples, DDS

3.0 (2 reviews)

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2 years ago

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Aspen Dental - Southaven, MS

Aspen Dental - Southaven, MS

(13 reviews)

Southaven

If I could leave negative stats this without a doubt would have negative 5 stars. If you care about…read moreyourself and your well being then I beg you not to come here because this staff absolutely doesn't! They will talk and gossip about patients to other patients! Pun intended but it is literally like pulling teeth with these people when it comes to refilling hell even getting your medicine prescriptions sent to your pharmacy. The surgeons (who don't work there and have to come in for oral surgeries, lovely people I might add) said themselves that wouldn't recommend this place to anybody. Not even kidding. Praying to God that the staff of this place is humbled and learn how to properly work with people.

I went to Aspen Dental in February 2022. I went in to get full dentures…read more They were nice, at first. They pulled all my upper teeth, and convinced me my bottom teeth were fine, for now, that they'd go back later and pull my bottom teeth to give me a bottom plate. They immediately gave me a temporary upper plate. I knew then they weren't hitting my gums right and told them. They had me come back in a week to check them. Upon my next visit they tried to adjust the upper plate. I explained I have a short small mouth so I need the plate smaller. Every time I told them it was too big they'd get aggravated. They finally told me they couldn't do anything else for me. Just come back when the permanent plate was ready. That was supposed to be in 2 weeks, March 12th 2022. I went back then and the office was closed due to a computer problem. It was locked up right, no one in sight. The note on the door said they'd be back in a few days. I began calling the next day. I called every day for 2 weeks. I went by there countless times. When I finally saw someone there I went in and tried to see a dr, not happening. They'd take my name and number and get back to me in a few days with an appointment. They never called, so I called them. Same as before, "give me your name and number well call you with an appointment. I continued to call them and go by there for a full solid year. To this day I've yet to get an appointment! I've yet to see my permanent teeth!! What's worse is they never took care of my bottom teeth. I have no teeth on the bottom on my left side, but 2 back teeth on the right. When I eat, since I do have the bottom teeth on the right, it tilts my teeth, and the top plate falls out. Trust me there isn't enough Fixodent in the world to keep my top plate from shifting and falling out. All this started 3 years ago. Recently I tried to talk to them about my missing permanent teeth and they act like I never existed!! I know several people who have been to them, but I do not know anyone who has been satisfied with their services. I'd give them a zero star rating if I could. They are the absolute WORST!!! MY ADVICE: NEVER EVER ALLOW ASPEN DENTAL TO TOUCH YOU, YOUR FAMILY OR FRIENDS!!!!! I know this is long, but I hope I can spare someone the same kind of anguish I'm going through Oh yeah, they did get paid by Medicare. Isn't that insurance fraud???

Ronald C Staples, DDS - cosmeticsurgeons - Updated May 2026

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