I had a very frustrating experience with Romy Creative. I brought on this office for landscaping and exterior modification, and it turned out to be the biggest nightmare of my multi-million dollar project. After our initial call, where I clearly outlined my vision for a modern design, my needs, and my budget, Romy Creative failed me in every aspect of the project.
Never sign an hourly rate contract with them, as they will start billing without paying attention to your needs and requirements. The architect canceled the first two meetings and then showed up with a 3D design featuring a Stone Age waterfall instead of the modern concept I requested, and placed a basketball court right in front of the living area. When I questioned why he proceeded with a 3D design without even getting my approval on the 2D concept, he played on my sympathies, saying I spent a lot of time and I have hourly contract and my family needs this money, assuring me that if I paid his bill, he would make all necessary changes.
Feeling bad, I made the payment, trusting he would follow through. Instead, he made one minor modification to the 2D design ( which again sent me another bill and I paid) and never finished the 3D work. When I questioned the high engineering costs for the pool and mentioned I would use my own engineer, and also chose not to involve him in a second house project due to unfair hourly rates, he became upset but assured me he will have five hours work to finished job. Then he disappeared after weeks of follow-ups, he informed me that he 'fired' me, leaving me almost $5,000 out of pocket with no final design. No contractor could use his 2D concept to quote me.
Ultimately, I had to hire another firm, which delivered a perfect design with professionalism. However, I lost significant time and money along the way. read more