on time and completed my 2 requests to get fixed, they sent 2 workers which they only needed one, I…read moreguess I paid for the apprentice

I came home at 5 pm on Friday to find my key to the front door no longer worked. I got in through…read morethe garage, but, as a single occupant, couldn't leave the next day without leaving a door open. I began calling locksmiths at 8 am on a summer Saturday morning, and one of the Cote smiths (Ben) was first to respond. He arrived 15 minutes ahead of the time he had named, cured the problem in short order, addressed another pr.oblem with the same door while there, and charged a reasonable price. His good work turned a potential crisis into as pleasant experience as possible. I would recommend this firm highly.

A while back, my family and I went to Dundas Peak in Hamilton to enjoy a hike. My car was broken…read moreinto and my wife's purse was stolen, house/car keys, ID and all. Concerned that we would be robbed at home (crooks had our keys and address), I ran to Rona ro replce our door locks. Our locks weren't typical replacements and I had difficulties installing it. It's the weekend and getting late but Tim the Key Man came through for us. Grateful

I had Tim come out 10 months ago to rekey my lock. Last night I got home and the lock didn't open…read more I was in a panic and called Tim to come out and assist me. Tim basically washed his hands of my situation because he wasn't "in the area" and it would cost me for him to come out (from Cambridge to Kitchener) and told me to find someone more local. I am sorry but this is the TRI-CITIES and I drove from Kitchener to Cambridge and back to Kitchener in the rush hour traffic and it took me 45 mins which is not bad at all. So in the end, the lock was garbage because it's a Weiser. Tim didn't even tell me that when he came out originally to rekey and could have suggested I change that at the time. Do not use this person!!!