Great doctor, great practice. Really. But as we sit here in the waiting room beginning our second…read morehour out front (not even in the back yet) and knowing from experience this is the norm, it's hard to recommend until they learn how to manage their practice/time/service as well as they manage their medicine. 5 stars for medicine/outcomes. 1 Star for routinely being here 3+ hrs for an appointment.

Guess they had to change name and make a new page since the real Lourdes page has a truly deserved…read more1 star rating. Stay away! Won't respond or send records per hippa law. Major construction all day so you can't rest. Doctors and nurses bash patients and their job in front of other patients.

My family and I were traveling through Kentucky when my stepmother had a fall and was injured. The…read moreparamedics took us to Mercy Health because it was the closest emergency room in the direction of our travels. Nobody ever wants to have a problem that requires medical attention, but the staff at Mercy Health were amazing! I have worked in healthcare for over 15 years, so I know good care when I see it. Everyone from the techs, nurses, nurse practitioner, registration staff, and the doctor were all kind, quick, and thorough with my stepmother's care. The staff assessed, treated, and discharged my stepmother in a timely manner and made sure they gave us clear discharge instructions and directions for follow-up care. Rating from F to A+++, I would give them an A+++. I would definitely recommend this hospital for your care needs.

The doctors are great. Need better ladies up front. I hate the fact they have lost Dr to other…read moreareas.

I just can't even with them even anymore. The Doctors are wonderful. I love Dr. Kern and his MA…read moreBen. But I have a different situation and for some reason I am getting sent to a different Doctor. When I called to explain that it was my foot that was the problem they set an appointment with a Dr that does shoulders, hips and knees and had to reschedule so I had to wait another 6 ot 8 weeks. They set me up with another Doctor that didn't deal with the foot and I get a call telling me they had to change my appointment by then I was frustrated and the lady had the nerve to tell me not to yell at her. I said if I was yelling she would know. So my appointment got reset and what happened? I got sent to a PA of a Doctor who doesn't deal with the foot. Now I have to wait 3 weeks to see a Doctor who deals with the foot. I don't understand why they can't get it together.

My wife and I love Innovative Ophthalmology. Dr. Bowers and her staff have always treated my…read morefamily respectfully. I have been a patient for many years. I moved out of the area several years ago. I still make the drive to Paducah for my eye care. I've needed ophthalmological care since I was a small child. I've seen many different ophthalmologists prior to finding Dr. Bowers. I will be forever grateful for her superior and compassionate care.

I've spent a fair amount of time working with Dr. Bowers and others on her staff in the OR, and can…read moreattest to her skill as a surgeon, and her kind heart in general. If you want to receive QUALITY treatment from a team of professionals who genuinely value people, regardless of background, this is the place for you.

Great Dr! I have been going to him since 2010 and he has helped me with neck, back pain & migraine…read moreheadaches. No popping or cracking needed!! I suffer from neurological issues too, due to chronic Lyme disease and he really helps to calm down the numbness and tingling. You will not find a more pleasant, compassionate doctor. He treats you like a true friend and I would highly recommend him to anyone. He really takes time to educate you on good posture and other ways to help you maintain your health. Great!

This is the audiology office I come to. I came a few years ago with some trouble hearing…read moreconversations. Dr. Miliano has taken care of my hearing and my hearing aids. And if he's unavailable, other doctors/techs will take care of the appointment. The entire staff is nice and the office is a nice space.

The Audiology & Hearing Center are caring and helpful in improving your hearing needs. "They want…read moreyou to be happy and able to hear better and will do everything humanly possible to make that happen." I recommend that anyone looking for "Good & Improved Hearing", check with Drs Tony Milliano, Whitney Cope or Jared Anderson.

I have never in my life been so rudely talked down to by a healthcare "professional." I went for an…read moreexam as I was somewhat overdue, although my current glasses were fine. My initial visit went relatively fine, except when I saw Dr Leonard he rushed through the visit and sent me on my way with a new prescription in what felt like only 5 minutes (foreshadowing), but otherwise the initial interaction was fine. Going out to get fitted for some new frames, I make my selection and sitting with the tech come to find that by getting the frames from them my insurance wouldn't cover it fully. I decide to just have them print off my prescription for me to take elsewhere. I also find out that I was being charged extra for getting fitted with contacts, something I was not made aware of during the appointment. I go and get the scripted filled and wearing the glasses I immediately notice my vision is not nearly as clear. I give it the weekend to maybe adjust, when I decided to compare the script and see that the new script I was given was for a lower amount of correction (and no, my vision did not miraculously recover). I call up the office, and am asked to come in for an Rx check free of charge. Waiting in the room for Dr Leonard I hear one of his assistants explaining my situation when I hear him cut her off and just come walking in. From this point he was cold, snarky, and consistently was talking down to me the entire time. I tried to explain that with the new script he gave me I can see from the chair to the wall fine, but it was when driving I had issues seeing road signage. He does the exam again with the phoropter and insists on his previous prescription. I tell him that obviously something's missing then, because I can't see with that script and CAN see with the previous script. He then gets a snarky attitude and just gives a "fine I'll just write a script for your old Rx". At this point I'm finding myself be the one to remediate, but he refused to cooperate on figuring out what may be causing the issue. It honestly felt like all problem solving skills went right out the window. So at that point I let him just rewrite my original script (which I had gotten from another eye doctor in Bowling Green who was way nicer) and went on my way. Dr. Leonard obviously either REALLY hates his job and has given up on putting his patients first, or REALLY needs to reel in his ego. Likely some combination of the two. AVOID THIS OFFICE LIKE THE PLAGUE. As someone who worked in the medical field, and has family who also has as well, I'm truly appalled by the lack of respect and patient advocacy. My other family go to the Clarkson Eyecare in Benton and have told me Dr Ellis is far better, and I should have listened to them.

This place is just great in many different ways. Dr. Leonard is a really good doctor, he knows what…read morehe is doing, he is friendly and knowledgeable. Staff are great professional and helpful.

Dr. Woodyard was incredibly welcoming, friendly, knowledgeable, and efficient. He took the time to…read moreget my medical history and talk about options for treatment without making me feel in any way rushed or pressured in any direction. The entire staff at Woodyard Dental Care were fantastic!