Ever since Dr. Rios and Lindsey left this place has gone downhill. I feel like they just want to…read moreup-sale you every visit with something you don't need. Lindsey used to manage accounts thoughtfully and with your concerns in mind. Now the customer service is horrible. You feel like you are on the phone dumb and dumber with an attitude. You have to awkwardly sit in the same room with someone while getting an IV drip too. If you are going to offer IV services have nurses on hand that can do that effectively and quickly.

I went for my first B12 shot last week. I noticed a sign advertising B12 and was encouraged to…read morepurchase after seeing their Groupon. Of course I verified via yelp before purchasing! They offer $5 add-on's with B complex, Niacin, or other options. I opted to add Niacin. It was a super small needle and I felt that it was painless. The Dr. recommended to have the shots weekly for 4 weeks until the body's B vitamins are up to par. Then, come as needed. With the Group on for 4 sessions, this is a perfect match. I am excited to see how I feel after the 4th sesh. Tip: B12 Fridays are solid. From 3pm-6pm on Fridays they have a Happy Hour Special.

Excellent! Patty has quite the gift. Although it's been awhile since I've seen her. I highly…read morerecommend her.

Clean waiting area and everything ran on time. The visit felt professional and the doctor asked…read moreabout sleep, diet and stress. They were patient even when I got off topic a bit. Felt like they wanted to understand the whole picture not just quick fixes. Would go again if needed.

I was looking for an acupuncturist to induce labor and came across Lotus Valley Acupuncture. They…read morehave two locations - San Jose and Milpitas. I decided to give them a try. Balwant Kaur chatted with me via text and was so helpful in determining coverage under my insurance. I had two sessions around 30-40 mins each and my labor kicked in within a week or so. She was so warm to talk to, you enter the place and you feel zen and safe. I am now considering going to them for some other issues and care. The needles don't hurt. You feel relaxed instantly after the session, at least I did! Highly recommend.

Both me and my husband visit Bal for Acupuncture and Cupping. She's always been a very warm,…read moreknowledgeable and caring therapist. She listens to our concerns very patiently and addresses it. Both of us have a very stiff back, shoulders and because of her it has gotten so much better in just a few sessions. Bal also educates the both of us about our bodies and how to take care of it and we are so grateful for the knowledge she shares. I would highly recommend her to anyone looking for a well rounded therapist.

Dr. Kliger is wonderful! She healed my infection gently and was so caring and attentive. I came to…read moreher after a couple bad reactions to antibiotics from another doctor trying to kill of a sinus infection from COVID-19. She was able to help me to clear out the infection and a safe natural remedy to use for healing. After 2.5 months of infection I am on my way to clear sinuses again! Thank you Dr. Kliger!!

I have seen Dr. Kliger a handful of times to heal from acute physical stressors and illnesses, as…read morewell as restore balance during times of emotional transitions,trauma and grief. Although "modern medical" prescriptions requiring a trip to the pharmacy have been part of her recommendations for some acute and urgent issues (aka yes that is infected)- I would say that the roots of her practice are firmly planted in nature-based, holistic treatment plans; personalized to my physical and emotional state. I have not found a naturopathic physician in the area who has understood me and my needs in such a comprehensive way. If I took her advice everyday I would probably not need a doctor for a while.

Shannon is a wise and sensitive soul…read more My doctor referred me to Shannon to help me better handle life with a chronic medical condition. From our first session, Shannon approached me with kindness and genuine curiosity. During our time together, she guided me into the inner reaches of my body and mind with patience, openness, and compassion. I had never tried hypnotherapy before my sessions with Shannon. In fact, I went in as a skeptic, but I found Shannon's approach to be powerful and grounded in deep truths. More insights were revealed to me in my couple of months with Shannon than I'd uncovered in the combined years of talk therapy that I've done in the past. Forget what you think you know about hypnotherapy, and take the leap. With Shannon, you're in good hands.

I initially went to Shannon with the intention of working through the physical, mental, and…read moreemotional challenges that come with Long Covid and chronic fatigue. This was my first time doing hypnotherapy so I was a bit nervous to start, but Shannon did a great job explaining to me the process of hypnotherapy and listened intently to what I wanted to work on. After doing a series of sessions with her, I have noticed myself feeling less weighed down by the feelings of sadness and frustration that were so constant for me, and instead moving towards happiness and living the life I want to live. I feel happier day-to-day and more resilient on my hard days. Ultimately, working with Shannon has changed my perspective on life and allowed me to connect with parts of myself I was not even aware of. Shannon is the real deal!

This physician has been our family doctor for many years. I have never met an expert in so many…read moreareas that is equally compassionate and patient. He demonstrates his expertise in a holistic way: diet, exercise, relationships, medications, surgeries, etc. I think he's brilliant and very human. In addition I am profoundly grateful that he communicates with the whole care team for the patient. For example, if you need cardio care, he coordinates the data and consults with the other physicians and gives you as much time as you need to understand your options and your diagnoses. This is critical when you're at a juncture between several experts and doctors. He's a real mensch.

Dr. Cortes is such a good docter. I recommend Dr. Cortes without hesitation. I have been his…read morepatient for a few years now and I really like him. He really listens, I never feel rushed, I never feel judged, and Dr. Cortes is very friendly and really cute! ( And happily married.) He is always concerned with my health and well-being. Dr. Cortes has always been successful with my diagnosis and treatment, but he avoids pilling on the meds... And he really likes my little dog!! I hope Dr. Cortes stays in Santa Cruz for a long, long time. Thank you, A very appreciative patient.

Amazing place! Clean and fast. I was able to get my iv hydration and vitamin D shot. I'll…read moredefinitely be scheduling again.

ASAP IV Always pulls through with customer service and best mobile pricing packages. We have been…read moreusing this service for over the years and are continuously satisfied. Keep up the great work Yvette and T

I chose Serena to be our midwife in the depths of covid lockdown. Something in my heart just knew…read moreshe was the one I wanted to be at Felix's birth and to care for us both before and after. (I had already chosen a different midwife but the fit just wasn't quite right.) Serena helped me navigate minor challenges as they arose throughout pregnancy. She had all the great tactical, practical solutions, but more importantly, she always, ALWAYS, led me back to myself. Her trust in my body, my baby, and in me helped me to have an incredible, empowering birth. For that and a thousand other little things, I'll always be grateful my intuition led me to Serena. (This is Felix's birth story, if you care to read it! https://www.alsomom.com/felix-birth-story/)

We feel so blessed to have found Serena! I was due with my…read morefirst baby girl in April 2020. I was fully planning on having a hospital birth, and was going to an Obgyn for all my prenatal care. COVID-19 hit, and we were concerned for our safety giving birth at the hospital. When I was about 3-weeks out, and we decided to hire Serena and deliver our baby at home.  I can tell you first hand that the level of service between my Obgyn and Serena was night and day. I went from 10-15min appointments that felt very rushed, to hour long appointments that felt so personalized and holistic. I think when you choose to deliver at a hospital, you are expected to take a handful of parenting classes because your Obgyn won't have enough time to discuss these things with you. Going to Serena was like a "one stop shop". She clearly goes over what to expect during labor, the pros and cons to all the newborn shots, breastfeeding, and postpartum care. Her office is conveniently located right off of the highway, has plenty of parking, and her fee was 100% covered by our insurance.   She gave us very clear instructions for setting up our home for a clean & safe delivery - we never felt uncomfortable or unsafe. It was so nice having her by my side during labor. It's painful, and messy, but she is a rockstar and got me through it with style and grace. We delivered a healthy baby girl, and were all toasting with champagne in the comfort of our home =) I would have to say her 6week postpartum care went above and beyond our expectations! She was always available over the phone if we had any concerns. I could just text her a picture, and she would let me know that everything was normal. Breastfeeding is a journey of its own, and as a first time mom I had no idea what to expect. Serena does home visits, and provided me one-on-one breastfeeding coaching. We would absolutely use her services again. Thank you so much Serena!

I do not typically write reviews for anything, but in this case, I felt compelled to share my…read morethoughts on this wonderful place. I am truly thankful for WRRC and all the crew at the house. Not only did their methods help cure me of the obsession, but they gave me insight into my life and tools to use that has allowed me to thrive without the need of Alcohol. My wife and kids are also very grateful to everyone at WRRC who started me on this new journey. For anyone struggling with addiction, I'd highly recommend checking in. I loved that their methods are holistic, and not necessarily pushing any one solution to recovery, but teaching numerous principles. I believe most, if not all the counselors and people in the house have been down the road, so have real life experiences of recovery and really seem to want to share the gift. If you are truly ready to stop the madness caused by addiction and willing to listen, learn and be open for change in your life, this place is waiting to help get you on the path to recovery. The house is situated in a beautiful area with wonderful views and wildlife. The pool, gym, game room, food options, weekly excursions and phone options, which help with family involvement are certainly a nice bonus as well. I'm currently over 15 months sober and continue to use the skills I learned in "The House". I'll be forever grateful for the caring people of this facility, and look forward to the weekly alumni meetings and occasional BBQ's back at the house. They saved my life. Enjoy every moment....

Folks - the day comes when you have to face the hard truth that you (or your loved ones) can't…read moreoutsmart the human condition. You (they) are talented, kind, smart, respected, and capable, but you (they) can't make it without help. There is no shame, no stigma, and no better place to reclaim your (their) life than WRRC. The location is convenient (close enough but worlds away), the accommodations and offerings exceptional, surrounded by beautiful trees, in the nearby mountains with a pool and hot tub. Exercise, yoga, optional massages and trips off site made this an incredible experience, but the people of WRRC make your freedom possible. I made plans months out (though their turnaround based on need is remarkable), and the staff were exceptionally accommodating, fielding questions via phone, text and email. I wanted to visit, and had a great time meeting both the staff, as well as clients. I had a chance to chat with a client with no supervision - they let me know that they had extended their stay by 2 months! I thought this amazing, but having spent a month, I truly understand. Lindsay was the first person I spoke with. She has many hats, all worn well, with expertise running impactful groups (super supportive) and WRRC. I never felt pressured before I decided on WRRC, and she was always available for questions. A caring, sincere, resourceful and super cool human (I will repeat this and give an overall appraisal at the end of the review)! Nikki was my case manager, and was great - vibrant, kind and informative. She juggled needs effectively, making appointments and taking care of my support network. A super cool, effervescent human! Jay facilitated groups in a refreshingly direct and calm way, holding us accountable while delivering the tailored curriculum. Exceptionally caring, a paladin of recovery, a super cool human! Lesley met my health-conscious food needs deliciously...her Green Tahini needs to be on salads globally. I had to pinch myself to remember why I was at the Retreat with meals this delicious! With great warmth and kind conversations, a super cool human! Kritika led great and insightful groups, shared great resources, connections, conversations as well as made some tasty food too! Kind, big hearted and committed to your recovery, a super cool human! Dave leads groups as well as outings. Nothing can convey the profound capacity of Dave, the Lao Tzu of WRRC, whose wisdom, caring and experience manifests in surprising, joyful and hysterical ways. A super cool, super real human! Suzie is an exceptionally kind, resourceful and generous member of the WRRC, sharing insights, laughs and wisdom throughout the month. Her experiences offered unique perspectives on the transformation of recovery, her suggestions golden, a super cool human! Gerry was fantastically up on everything, caring, efficient and cheerfully supporting us in our recovery. Generous, dedicated, warm and kind, a super cool human being! Robin was a great asset to recovery, with excellent fitness routines, deep knowledge regarding the overlap between kinesiology and recovery. Wise, talented and a great guide to the nearby parks, she brings another critical facet to the recovery. A super cool human! Lisa conducted our yoga sessions, this is an area where I lack expertise, but she provided her own unique, touching and deeply kind insights, a super cool human! Jessica facilitated our art therapy sessions, and they were creative and offered lasting insights to address continued sobriety. Caring, tuned in and creative, a super cool human! Chris is my definition of a therapist, someone qualified by training, but naturally talented through experience and being a whole human being. We worked in several different modes, solo (insightful and impactful), with my kids (healing and owning) and my girlfriend (transformational and future focused), as well as in the family groups, all the while using honesty, care, humor and deep compassion to bring out the best of a wide range of clients, family and ages. Understanding the needs of such a wide range of folks requires wisdom to meet suffering where it is, and Chris applied just that, being a great guide toward a life of recovery and super cool human! The month passed quickly, and I could go on paragraph after paragraph regarding the deep conversations, laughs in comradery, recognition of past suffering, and the blue horizon of a sober future with each of the aforementioned WRRC guides. But in that is the point - they are committed to your recovery, trained in effective tools, human in their recognition, honest in their embrace of the complexities of it all, and compassionately fully engaged in your better future. I know it might be hard to acknowledge, but you or your loved ones deserve this level of care. There is no shame, no stigma, you (or your loved ones) are human. Nothing is more important, and WRRC delivers. I cannot recommend WRRC highly enough. Dan says "Check it out"!