When I lived in Langford almost 20 years ago this was a restaurant we frequented, as I love the Romeo's Special pizza - the best in town at the time. This was our first time back at this location and it has declined, in conjunction with the Mall and whole area. Sad. The other 2 Victoria locations are much better and we have been back to them several times recently, and I will single out the Hillside one as my favorite. I do not know why or how the pizza there can be so much better than this location, but it is, as is the atmosphere and decor. Our actual server in Langford was fine, prompt and pleasant. It is the whole experience, incl. food, is worse than competitors and we won't be dining here again even though it was not a "horrible" experience in any way, just that choosing Boston Pizza or White Spot would be more pleasant, and cost the same. read more

I sent back my pasta. The owner came to my table and was combative and rude demanding to know why I didn't like it. I had to threaten to call the police to get him away from me. Disgusting food. Disgusting owner. read more

I ordered my favorite combo two Saturdays ago for delivery(pizza with lasagna with meat balls).To my surprise when I opened the bag there was a veggie lasagna and cold pizza. I had to phone 3 times to get the host to responded when I did the answer was they would not correct the order or refund me but give me a credit for the meal. just super when you are hungry. I phoned today to re-order the food and when the driver arrived I was asked to pay29.65.The bill explained that I gota$11 dollar credit for the food and was again to pay the delivery fee. WOW is all I have to say read more

Romeo's - Pizza Near Me - Victoria, British Columbia

Just a heads up: if you have a large group, pay attention to the fine print - tip is usually automatically added. Nothing new. It is also added automatically at Romeo's. Here's the thing that makes you lose hope in humanity: The waitresses here are happy to let you double tip, and don't mention that the tip is already covered. So, that slipped past us, resulting in a 38% tip. Why would you engage in that kind of dishonesty and deceit? A few more nickels in your pocket .... but then I am far less likely to bring repeat business. At another restaurant, (not Romeo's, to be fair), a member of a large group was alerting them to the fact that the tip was already covered - and got the most angry look from the waitress. Restaurants have a tough enough time without making things worse for themselves. ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ read more

First I really love Romeo's pizza. Do yourself a favor and dine in or pick it up yourself. Their app charges a $5 delivery fee and another $6 tip (just over $50 total for 2 med pizzas). The driver called to say he was 5 minutes away and then showed up 20 minutes later with 2 lukewarm pizzas both with a soggy wet crust from being steamed in the box. read more

The Romeo's langford branch has the worst customer service!!! The staff were all in a hurry and wanted to go home quickly! So unprofessional and not friendly at all! read more

The most delicious pizza, pasta and wings in Victoria. The thin crust is actually thin. We love the Canadian and the Zesty Italian the best.. the baked spaghetti is to die for. I highly recommend dining in or taking out. read more

Ordered Pizza to go. Outstanding! Smells great. The drive home is going to be challenging. Not the first time here both stayed in the restaurant and taken pizza to go. Best pizza in town but the rest of their food is sub par. Giving 5 stars because the pizza is that good! read more

Very dry wings. I would say the lasagna tastes like chef Boyardee but, I don't wanna disrespect chef Boyardee.

Thank you for the excellent service on the phone, the food was so delicious and the delivery person was very polite.

My fiancé and I went in for dinner this past Sunday and we had a great meal. My lasagna was perfect, the salad portion was the exact right size and her pizza was fantastic from sight to taste. We had the best server I've seen in a while and I'm a very picky person as I've ran and started a few successful restaurant chains. Jake was our servers name and he was fast, polite, smiling and never let our drinks go down paste 1/3 before asking if we need another. I'd hire this guy. Awesome service. read more

AVOID LANGFORD ROMEOS AT ALL COSTS! manager is sleezy AF. do yourself a favour, go somewhere else. first order order was wrong, cold, & took 2 hours to arrive. gave them a second chance & tried to use the credit for the first F***ED up order. NOPE!! was overcharged, & the order wasn't even complete. when calling to complain was given a BS run around & straight up lies. BY THE MANAGER!! HORRENDOUS customer service. NEVER AGAIN!! read more

Ordered takeout tonight, baked spaghetti and pepperoni pizza with a side of garlic bread. it was more like baked noodles with very little sauce if any, pepperoni pizza was skimpy on the toppings and greasy, garlic bread was so saturated with butter you could wring it out and create a butter puddle. Extremely disappointing. read the reviews and start serving top quality food. we pay enough as it is these days for dining or take out read more

We ordered Two Greek dinners on Saturday Night April 9th. The lady that answered was friendly. Delivery time was only 45 minutes .Then the food was awesome . Came with chicken, rice, roast potatoes, pita bread and Greek salad. Was so good, my guy is usually picky loved it and ate every last bit. We were impressed, we ordered appetizers two weekends prior which was ok. But these Greek dinners , I highly recommend. Great job to staff at Jacklin Road. read more

Never got the two pizzas I ordered tonight... after an hour and a half, I called to ask. I was met on the phone by multiple teenagers that were zero help and almost accused me of not giving the proper info. They said they tried to come but I was never phoned. Guess I'm going to bed hungry, thanks a lot Romeo's. FYI, I live on the same street.. read more

During my dining experience at this establishment I could hear someone coughing quite loudly from the kitchen. It was a deep, phlegmy sound that would stop and start over and over repeatedly while I tried to enjoy my food. I asked the waitress about it and she went to the kitchen to inquire. She came back with the news that it wasn't the cook, it was the dishwasher. She didn't think it was anything to worry about until I pointed out the dishwasher handled the clean dishes. I felt sick from hearing the dishwasher coughing up a lung, so I returned the food and walked out. I sent an email to their head office and got no reply. I called the Health Inspector and he interviewed the staff a couple days later including the dishwasher(who was now healthy, hmmm... maybe the sick one was sent home?). They all gave the same story. "Yes, they remember a customer sitting by the windows with a very concerning cough. The staff were all quite concerned about it." End of story. Not sure who the Inspector believed but I thought it was surprising the whole staff would lie about it... Even ones that weren't there. I just wanted to warn people that Romeo's kitchen policy doesn't seem to include sending sick people home to stop the spread of sickness to the public. Also the head office doesn't seem to care either. I can see why they are never very busy. To be forewarned is to be forearmed. read more

The waitress was so rude. Rolling her eyes. Making ugly looks. And the lady at the door was just rude and yelling. I don't understand why they're working there if they are not happy with their job. Couldn't even enjoy the food cuz they put us in a bad mood with their customer service. They need new staff. Honestly. That's the worst place I ever been to be treated like that. Made me and my friends uncomfortable. read more

I've been going to Romeo's for a while. My Mom has always loved their pizza. While I don't love, it is pretty good. They have a good selection of different pizzas. They have other items, but we usually just got take-out pizza. The pizzas are good with a good amount of toppings. Meat lovers seems to be most popular with my Mom and my friends. They are a bit more greasy that I would like and when I put leftovers in the fridge, they have a tendency to fuse with the box. As with most Victoria pizza places, they run 2 for 1. Most pizzas (2 for 1) will set you back around $33 to $36. P.S. Avoid the chicken wings. read more

I ordered the Chicken Souvlaki Dinner and the chicken was extremely dry and hard to chew. This was a let down for me as I was expecting something more moist and tender. To make up for it the rice, roasted potatoes, greek salad, pita bread and the tzatziki were delicious! read more

Romeo's - Chicken Souvlaki Dinner - Pizza Near Me - Victoria, British Columbia

Well the reason I give this place two stars is because the food was good but the service here sucked waited 20 min for drinks server never came around and for a table of ten they charged us any where from 10 to 20$ gratuity per person which is out of this world considering the server never did her job we even had to bus our own tables to make room and even go up to the bar to get drinks. When I brought this to the managers attention he had no care in the world when we where talking to the manager the server was so rude and came up and started freaking out on us while we were trying to sort things out and getting mad at us for talking to the manager. And once again he did nothing to the staff that were yelling at us he let it happen. Will I ever come back he'll no will I recommend this place not a chance in hell. read more

Honestly the worst food i have eaten. The server was friendly but the cooks can not cook to saver there lifes. Never ever again will i come back. read more

My spouse went to pick up a Greek salad with 2 skewers of garlic prawns to go for me Friday February 4th 2017 at 6:30 pm. We were on our way to a movie theater. When I opened the bag, there were not prawns but canned baby shrimps (which I don't like). I ate maybe a third of the salad only. That same night and the next day, I got diarrhea, vomiting and fever and spent the next day in bed. I kept the rest of the salad at home in the fridge to return for a refund. When I went the very next day, I did not even get an apology for the wrong shrimps or the inconvenience. The manager/owner looked annoyed and was trying to dismiss my concerns. She did not take responsibility for anything saying that their shrimps are frozen and that the staff eat their own food there all the time and are not sick (like that means anything...). I told her that I worked in the restaurant business for 20 years and that I know how it works. I got no refund, no apologies and I felt invalidated. I will never go back there again. They just lost another customer by mishandling a customer. Anyways, their food is not even that good and the only thing I liked was the Greek salad. Their Lois: not mine read more

Horrible service! Management is rude! Waitied over an hour for our pizza and when it arrived it was the wrong order! Called and was put on hold for over 10 mins. Asked if I could feed one peice of the pizza to my kids as they were starving. And was told no! Not sure what they're planning on doing with the pizza I was given... I can only assume they want to re-sell it. Which is a huge food saftey issue. Will not order from them again! read more

Ordered 4 meals delivered from the Langford Romeo's, 2 of which were the souvlaki wrap. Almost zero tzatziki sauce on the wraps. Phoned to report the dry wrap and the hostess wouldn't pass us on to the manager. Instead checked with the kitchen and suggested we ask for extra tzatziki next time. Okay....... We won't be ordering that meal from them again. I've eaten souvlaki wraps many times over the last 30 years and none of them tasted like plain bread and chicken. No offer of a reimbursement or something to offset the chef's mistake or lack of knowledge on how to actually make a souvlaki wrap. One star due lack of acknowledging the mistake and not offering to make up for it. read more

Foods okay. Staff is okay. Take out is you got it just okay. Okay for a bite to eat don't order chicken it's been dry the twice I have given it. read more

Expensive for what it is (dining in). The kids menu is very costly and doesn't include dessert. Take out (2 for 1) is better and the pasta is quite good! read more

The food is good. That's where it stops. The customer service is terrible. They used to be our go-to place to order pizza from, or for a family dinner out. I have been routinely disappointed with their service. Today I called to make a pizza order and they had a mistake on their website menu (it said there was feta on the bacon cheeseburger) but they said that was a mistake and argued with me over it, stating that I would have to pay for it..despite it being THEIR mistake. They have lost a long time customer over what would have probably cost them about 25 cents. read more

The service has always been good so we usually go on Tuesday nights for the $9 10" pizza. We've been recommending the night to many friends so were shocked this week to go & have a 8" pizza served & the price went up to $10.25. Guess we'll pick up the $5 gourmet pizzas at Superstore & stay home. Beer's better at home too! read more

If I could I would 0 star this place. The and management are brutal. Horrible service. Food is expensive and average at best. So many better places to eat. Dont waste your time with this one. read more

Overpriced for very basic sandwich and limp, cold, fries

We love going here with our 1 year old daughter and friends.... The happy hour menu is great and service is always friendly. We will keep going back time and time again. Great place for families or a cocktail and bite before a movie on a parents night out. New renos looks great too! read more

Nice place, particularly after the renovations. The food has always been okay. Not ground breaking, but a level or two above the Milestones chain (not hard, granted.) We used to get take-out pasta all the time, but portions and quality started slipping. Now we generally stick to salads and pizza. Servers are always good, though getting food to the table can be slow at times. read more

Use to go to Chris's but they are slippin' so I decided to try out Romeo's. Good call. Pizza is solid, service was good and I think its the only place to sit down have some pizza in town. Not the best pizza I have ever had but it is good. Id give the pizza 8 out of 10. As a comparison I would give Ali Baba a 6, Dominos a 5 and Pizza Hut a 4. read more

How hard is it to prepare an order for pick up? I ordered told it would be ready in 20 mins arrive after 23mins waited another 10 to be acknowledged at the desk. Was told my order was still 8-10mins out kept waiting. Was asked to pay, I asked how long until my order was ready. Another 10m as there were 2 orders in front. Wth way longer than 20m and no apologies just excuses that kept changing. Sad this used to be such an awesome pizza place read more