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Romano Patricia E DDS

1.0 (1 review)

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5 years ago

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Aspen Dental - Cicero, NY

Aspen Dental - Cicero, NY

2.0(26 reviews)
1.2 mi

Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

I had a confirmed appointment for a simple tooth bonding repair--something I've been treated for…read morebefore. Despite having an appointment, the dentist / owner Jose Alvarez refused to see me for no reason, even though I arrived on time and had clearly explained what the appointment was for when scheduling. Staff suddenly told me I had been "scheduled incorrectly" and could not be seen. I waited nearly 20 minutes to speak with a manager, who told me the dentist had simply decided he wasn't going to see me. I drove 40 minutes each way for nothing. When I returned the next day for the rescheduled appointment, the denist repaired the tooth in 5 minutes - proving the procedure was quick and straightforward. When I asked what went wrong the day before, he was extremely rude, dismissive, and offered no apology. He told me he was "busy" and dealing with walk-ins, implying that walk-ins were prioritized over a patient with a confirmed appointment. His tone and attitude were completely unprofessional and showed no regard for my time or experience. This level of disrespect and disregard for patients at this location is unacceptable. I would not recommend this office to anyone. The dentist's behavior, in particular, was shockingly unprofessional and has completely destroyed my trust in this establishment.

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Aspen Dental - Cicero, NY
Aspen Dental - Cicero, NY
Aspen Dental - Cicero, NY

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Peter S Ceravolo, DDS

Peter S Ceravolo, DDS

3.6(9 reviews)
4.3 mi

I have had two or three root canals performed by Peter Ceravolo, and all went very well. I was in…read morethere about a year ago for a tooth that the cavity fell out of and wanted a root canal to have a crown put on the tooth. He was all set to do the crown and upon further review he discovered that the tooth was split down through the root and the root canal would not be recommended because the tooth would have to be pulled anyway. So, good on him that he didn't just go ahead and perform the root canal anyway. I would use him again myself without any reservations.

Update 2: Pete has taking the matter very seriously and we are going to redo the work on Monday. I…read moream very hopeful. UPDATE: Pete called and is redoing the work. Lets see how it goes... I have known Pete over 20 years as a patient and a friend. Which is why it pains me so to write this review. I feel compelled to warn others regarding Pete Ceravolo and his declining ability. I have had at least four root canals with Pete and it is the experience regarding my last root canal which went horribly wrong. Pete is declining and must have early onset brain problems. He told me my visit would be completed in two visits (after the initial consult) and he "wrapped everything up in one" I asked him about the warning he gave me of the need for two visits and I even paid two visits worth of nitrous. The tooth was not sealed properly and when I returned to him in pain he told me to go see an oral surgeon. I asked him to show me where on the X-rays he said I had a problem and he could not even look at me while he proceeded to lie to my face. I used to hang out with Pete up on his 300 acre farm where he used to boast about his prowess in "Drilling, Filling and Billing!" I should have taken that as a warning sign and stopped using him. He is available at a moments notice which certainly does not speak much of the demand for his services. His office is always empty waiting for his next prey. The employee list on the wall is a decade old and the only thing Pete cares about is money. What a shame.

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Peter S Ceravolo, DDS
Peter S Ceravolo, DDS
Peter S Ceravolo, DDS

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Romano Patricia E DDS - oralsurgeons - Updated May 2026

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