I had a surgical stint made. The dentist office participates with my insurance, but refused to send…read moreit to my them. I contacted the insurance myself after researching the correct codes to verify the service was covered. I refused to pay 100% of their bill. My insurance would cover part of it. My responsibility was the negotiated fee minus what the insurance paid. I received a letter today May 27. 2021 that I was disenrolled with Romano Family Dentistry after more that 20 years. Good riddance!

Very unprofessional. I made an appointment 3 months ago and was assured they took my insurance. I…read morereceived a call the day before the appointment stating that they do not take my insurance. Before making appointments, they should know what insurances they take. A waste of my time.

Dr Cunningham made me feel right at ease, concerning the novacaine and teeth being pulled. Her…read morenurse crystal was great as well, explained everything thoroughly and also put me at ease. Thank you both for making it a good experience.

I had to get a tooth pulled and this experience was the best I could possibly hope for. The office…read morehad a wonderful relaxing vibe, the dentist was competent, and they got the entire thing done including sedation in exactly an hour, possibly a little less. No bruise from the IV despite my squirrely veins, not too much pain, clear written post-op instructions, and extremely nice staff. I hope never to have to get a tooth pulled again but these guys were amazing and I'd choose them again.

Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

I had a confirmed appointment for a simple tooth bonding repair--something I've been treated for…read morebefore. Despite having an appointment, the dentist / owner Jose Alvarez refused to see me for no reason, even though I arrived on time and had clearly explained what the appointment was for when scheduling. Staff suddenly told me I had been "scheduled incorrectly" and could not be seen. I waited nearly 20 minutes to speak with a manager, who told me the dentist had simply decided he wasn't going to see me. I drove 40 minutes each way for nothing. When I returned the next day for the rescheduled appointment, the denist repaired the tooth in 5 minutes - proving the procedure was quick and straightforward. When I asked what went wrong the day before, he was extremely rude, dismissive, and offered no apology. He told me he was "busy" and dealing with walk-ins, implying that walk-ins were prioritized over a patient with a confirmed appointment. His tone and attitude were completely unprofessional and showed no regard for my time or experience. This level of disrespect and disregard for patients at this location is unacceptable. I would not recommend this office to anyone. The dentist's behavior, in particular, was shockingly unprofessional and has completely destroyed my trust in this establishment.

I have been to a lot of dentist in the last couple of years with lots of problems with my teeth I…read morecame to family choice and meet Erica and she has gone above and beyond to help me get my teeth where they should be and helped me on the right path with my teeth she is absolutely amazing !! on top of that. You get greeted by two amazing girls that seem to care about their jobs and getting you to where you need to be as well!!!! Dr is absolutely amazing. Treat you like an actual human and not just a patient!!! they are all so kind patient and very gentle there 10/10 would recommend to anyone!!!

Terrible. Terrible. Terrible. Went to new dentist after this. Asked for new dentures or relining…read moreand he refused both. Needed major surgery before he would even see me again. Nope!

There is not enough stars to give for Doctor Slocum and Fallon oral surgery. I had to have two…read morewisdom teeth pulled I was beyond terrified as well and Doctor Slocum put me at ease immediately and the entire procedure went very well. I highly recommend that if you need oral surgery this hands down is the best place you will be in great hands. Thank you Doctor Slocum for being awesome !

From the owner: Wisdom Teeth Removal IV Sedation…read moreDental Implants Facial Trauma Routine and Surgical Extractions Dentist Oral Surgery Oral Surgeon

Oral surgery to remove #2, a large molar. This was my third experience with the practice and the…read morequality of care has been consistentl exceptional. Dr. Fallon and the support staff were professional, informative and outgoing from the moment I entered the office. Dr. Fallon, in particular, answered a full range of questions about the immediate procedure and questions I had about future planned procedures. I felt relaxed and confident that, once again, choosing this practice was the best decision possible. Sincere thanks to everyone.

The dental hygienist at this location (Jessica) was very gentle. I am a tough case and she chose to…read morestage my cleaning to make it less traumatic. She got me in the next week. Understand, I had to wait almost a year to get my cleaning appointment after a tooth extraction. Dr Fallon reviewed my X-rays and was kind and appropriate.Luckily, no more cavities. Dental hygenists are unsung Angels surging forth where others fear to tread.

I have been going to Stone Dentistry for the past 15 years. The are always professional and…read morepleasant. A couple of weeks ago they re-lined my lower plate and when I got home I realized I couldn't wear it because it really hurt. When I called Tammi, the mgr, she asked me to come right back in. When they finished working on my lower plate it fit perfectly. I tested it on some baby back ribs and no problem. I highly recommend Stone. You should go there. You will not be disappointed.

When I first went to Stone Dentistry about 5 years ago, it was great!! Now not so good. One dentist…read moreworking on four patients at the same time. You never get the same dentist. Then they have no clue what is going on!!! I was so disappointed with everything. I paid a lot of money and the service sucks!! After all is said and done with my dental work, I will never go back!!

I have had two or three root canals performed by Peter Ceravolo, and all went very well. I was in…read morethere about a year ago for a tooth that the cavity fell out of and wanted a root canal to have a crown put on the tooth. He was all set to do the crown and upon further review he discovered that the tooth was split down through the root and the root canal would not be recommended because the tooth would have to be pulled anyway. So, good on him that he didn't just go ahead and perform the root canal anyway. I would use him again myself without any reservations.

Update 2: Pete has taking the matter very seriously and we are going to redo the work on Monday. I…read moream very hopeful. UPDATE: Pete called and is redoing the work. Lets see how it goes... I have known Pete over 20 years as a patient and a friend. Which is why it pains me so to write this review. I feel compelled to warn others regarding Pete Ceravolo and his declining ability. I have had at least four root canals with Pete and it is the experience regarding my last root canal which went horribly wrong. Pete is declining and must have early onset brain problems. He told me my visit would be completed in two visits (after the initial consult) and he "wrapped everything up in one" I asked him about the warning he gave me of the need for two visits and I even paid two visits worth of nitrous. The tooth was not sealed properly and when I returned to him in pain he told me to go see an oral surgeon. I asked him to show me where on the X-rays he said I had a problem and he could not even look at me while he proceeded to lie to my face. I used to hang out with Pete up on his 300 acre farm where he used to boast about his prowess in "Drilling, Filling and Billing!" I should have taken that as a warning sign and stopped using him. He is available at a moments notice which certainly does not speak much of the demand for his services. His office is always empty waiting for his next prey. The employee list on the wall is a decade old and the only thing Pete cares about is money. What a shame.

I went to the Fayetteville office & was treated by Dr. Sidney Bourgeois, DDS. From my first call to…read moreleaving post procedure, they were kind, helpful & professional! Due to my level of pain from my dental problem, they worked with me to find the best available appointment time. The procedure (extraction) seemed seamless and I was out and home quickly, much improved. Special thanks to all the staff who took such good care of me! Thank you!