Utterly dreadful service by sullen, rude and unhelpful staff who so obviously find the growing…read morenumber of small ebay businesses on Ingleby Barwick an inconvenience. When time is not of the essence I would rather travel to Thornaby or Yarm post office, where the ladies are helpful and friendly and not ready to snap if asked for proof of postage. Ingleby post office have twice sent me to Thornaby because my parcels were too large to fit through their window. Twice I was told that Thornaby "has a bigger window to take large parcels". In fact Thornaby's window is the same size as Ingleby's, but the manager said he welcomes Ingleby's business and their policy is to open the door to take parcels in. He added that his post office happily welcomes Ingleby's growing ebay business community and that nothing is too much work for his staff. Perhaps the staff at Ingleby Barwick post office would benefit from a course in customer service and business etiquette?

Since moving from the original co-op building to to the newer one next to Boots the Thirsk post…read moreOffice has gone downhill dramatically. 90% of people who use it will tell you of poor service, very long queues, staff not listening and staff being rude - I have witnessed a pensioner leaving without his money near to tears after staff were obnoxious and uncaring when it came to explaining how to use the card machine. There is no longer a convenient counter to use to write out envelopes etc. Although the PO is supposed to open at 9am, it has been known to be as late as 9.20am, with a queue waiting whilst customers queue and wait. I would recommend visiting nearby Carlton Minniot instead of using Thirsk.

The post office is located at the back of the Co-op store. Customer service non-existent. Never…read moreenough staff on the counter resulting in long queues. You are always made to feel like you are being a nuisance taking up their time they should be grateful they're in a job.

This is a great little post office with a happy staff behind the glass who know they're stuff. If…read moreyou like to queue then Monday is the day for you as a long line spills out of the shop as everyone wants their money in a hurry. A handy little counter acts as the barrier between the two windows and those waiting in line; and a reasonable selection of cards for every occasion and envelopes to fit all sizes of papers to tempt you to spend a little of your money.

Probably the best post office in the boro friendly & very helpful staff easy parkingread more