Probably the best post office in the boro friendly & very helpful staff easy parkingread more

Utterly dreadful service by sullen, rude and unhelpful staff who so obviously find the growing…read morenumber of small ebay businesses on Ingleby Barwick an inconvenience. When time is not of the essence I would rather travel to Thornaby or Yarm post office, where the ladies are helpful and friendly and not ready to snap if asked for proof of postage. Ingleby post office have twice sent me to Thornaby because my parcels were too large to fit through their window. Twice I was told that Thornaby "has a bigger window to take large parcels". In fact Thornaby's window is the same size as Ingleby's, but the manager said he welcomes Ingleby's business and their policy is to open the door to take parcels in. He added that his post office happily welcomes Ingleby's growing ebay business community and that nothing is too much work for his staff. Perhaps the staff at Ingleby Barwick post office would benefit from a course in customer service and business etiquette?

This is a fantastic little post office conveniently located in Billingham Town Centre. I'm a…read moreregular visitor and always find the staff friendly and helpful although a little pushy in selling the Post Office Financial Products. There's never really a queuing problem, even at busy times as there's enough staff to keep the queues flowing nicely. There's a small selection of stationery and packaging products as well as a few gifts and books available to purchase and a stamp machine so you don't need to queue if you only require 1st or 2nd class stamps. There's 2 entrances to the post office, one of which is designed for wheel chair users.

This is a brilliant little post office located in the centre of Billingham Town Centre. I'm a…read moreregular visitor and always find that the staff are very friendly and helpful. There's never really a queuing problem, even at busy times as there's always a large number of staff working which keep the queues flowing nicely. The post office has two entrances one of which is a ramp for wheel chair access. The post office has a small selection of packaging products on sale as well as cards and some stationary products. There is a stamp machine, which means you dont need to queue if you only want stamps. The only problem is the staff can be quite pushy and try to make you buy the various insurances and credit cards which they have on offer.

The postmaster is very helpful and always chats. Although it looks small and scruffy the staff are…read morehelpful and will always look up any queries. At Christmas they saved me quite a lot of money by telling me I hadn't missed the last post date for second class. This is the branch I use for my foreign currency, unusually currencies need to be ordered in but I would rather use this mall branch than a larger busy one. The car park out the back has been changed to 2 hour disk parking which seems to have solved the problem of having to wait ages to find a space.