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Rollo Professional Insurance Services

5.0 (1 review)
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Car and truck insurance

Homeowner or property

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Aegis Insurance Markets

Aegis Insurance Markets

(19 reviews)

I found Aegis a few years ago in some list of best travel insurances and have used them at least…read moreonce (too hard to figure out who I used for prior trips) for a trip longer than 30 days also because wanted to make sure to have medical evacuation coverage because (conditions not covered by the free travel coverage under my travel Visa card. This time I wanted an answer to a specific question. What happens if lack of crew delays one flight and I miss my next. I don't like the answer but I think it's true for all or most travel insurance companies. The situation is only covered if the delay was caused by ticket, weather or mechanical labor strike so lack of crew does not count and I would have to buy an expensive replacement ticket at the last minute. However, Elizabeth, the agent I was speaking with, had I forget how many, but a lot, of years and was also very smart. I started asking all kinds of other questions and hypotheticals. She patiently and intelligently educated me on all the ins and outs of travel insurance including how to better differentiate and deploy their coverage in conjunction with the credit card coverage. A second aside is that long ago in my career I developed travel agency management and later insurance estimation software so this was a thorough exploration. So a five star review review for Elizabeth and maybe also for Aegis... depending on what I find out while hunting for travel insurance that does cover all the flaky reasons flights are canceled nowadays that can cause me to have to buy a last minute ticket out of pocket.

I received your explanation letter after my home was damaged by the remains of Hurricane Beryl came…read morethrough my area. we had 60-80 mph winds, 6 inches of rain in an hour and standing water up to your hips in this area. I was called by Joy In Ohio and my claim was denied. Your inspector stated on his report that 9 shingle caps or shingles were missing, the roof looked over 10yrs old etc.... I did what Joy said I had a contractor come look at the damage inside, then outside for damage. He took me on the roof. I don't know what your adjuster saw but nothing with shingles or shingle caps were missing. I then had a structural Engineer from the Township look at the damage inside of the home. He stated 5 houses in the same row west to east had the same damage, and he believed it was a downburst of air pushing down on the houses causing the trusses to push into the ceiling. I told Your company this and they didn't care that my home was 4th in the line of 5 that were damaged. Just FYI the others have been fixed by their insurance companies. My roof was stripped and replaced with all good wood and new shingles in 2018. I have already canceled your crappy 1 star insurance, and let every social media outlet I could know your practices, along with the Better Business Bureau. I went with one of the homes that was also damaged by the same storm insurance companies! This letter is just to let you know Your 1 star rating that is on social media has been supported by myself. Insurance companies like yours are why Americans hate insurance, a scam. When your needed you find an excuse not to help. Robert Morse former policy number 2217696268

Rollo Professional Insurance Services - homeinsurance - Updated May 2026

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