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    Rollins Jeffrey V MD

    3.7 (3 reviews)

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    Highland Urgent Care & Family Medicine

    Highland Urgent Care & Family Medicine

    3.9(137 reviews)
    1.7 miVirginia Highland

    My family and I have been going to this office for years. We are local business owners for 30yrs…read morenearby and we have sent a large number of clients to this office. Today I stopped in to ask if Dr. Aimee could perform an injection for sciatica and to make sure they had this medicine in stock. Just that question only, before I went to the emergency room. What I experienced was a total different no customer service attitude response to my kindness and concern. This is nothing like the medical professional service that we are use to experiencing. I stood at the front desk for 10 minutes before I was greeted. Once the young lady appeared I was immediately given an attitude for no reason and she would not make eye contact nor apologize for keeping us waiting as three employees were laughing and socializing. They looked at us and we looked at them through the entry door window that leads back to the treatment area. I asked if I could call her right quick on the phone she said no. I said I could email her. She will not assist with that. She said if I did they would get back to me in a few days as I'm standing there with no one in the waiting room and no patients coming or going. She told me I would have to pay $150 and then she would see me (Dr. Aimee.) Super unprofessional all around. It is very disappointing as I am in tremendous pain and wanted to see a physician I could trust. My family and I will not be coming back.

    I started going to Highland Urgent Care in 2018 and was generally pleased with my experience…read more However, ever since the pandemic I have only had terrible experiences. The administrative staff is rude and combative, especially the office manager. My last visit was a follow-up for blood work, which somehow took an hour. The office manager, who was not wearing a mask, would not let my partner accompany me inside due to Covid. One would think that she would be wearing a mask if Covid was a concern, but alas. They sent my pharmacy conflicting prescriptions, the blood work left a bruise for over a week, every appointment take at least an hour, usually closer to 2 hours, you spend all of your time waiting in a room before talking to a PA for maybe 5 minutes. It's an all around awful experience.

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    Highland Urgent Care & Family Medicine
    Highland Urgent Care & Family Medicine
    Highland Urgent Care & Family Medicine

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    Aerica Summers, MD

    Aerica Summers, MD

    3.0(4 reviews)
    1.6 miInman Park, Old Fourth Ward

    I wasn't feeling good and needed medication for flu like symptoms. I was in excruciating pain. I…read morefound this medical center and they made me feel at home. I received the proper medical attention and the office was real nice. Thank you for making this a great experience

    I am a new patient of Mrs Summers dr. Summers at the North Fulton health clinic in Sandy Springs as…read moreof January. My first visit was not a visit that I expected her attitude her demeanor was non-caring she was not thoughtful she cut me off she would not allow me to let her know what my body was going through instead she wanted to write all these prescription do all these different tests and was not towards what I came there for. Her Spirit Just wasn't clicking in my head at all she was rude she didn't want to sit and talk and just say hey what's going on with you oh you must be depressed. Being a doctor you supposed to be compassionate you supposed to be empathetic you supposed to be caring you supposed to be a person with a set of ears just willing to listen because you don't know what that person has gone through throughout the day. they that live with how they survive. She has no compassion I'm totally upset with her and how she treated me last week at my last visit. I rather go to big Grady downtown Jesse Hill then to deal with a small Clinic because dr. Summers Wednesday clinics she only have four patients. what does that say about her the reason she switch and swats in different clinics is it cuz she's trying to build. But the only way you build clientele is you change your nasty demeanor how you see people how you feel about people you're a doctor you're supposed to be there to help me not to hinder our hurt my feelings. So as of now I will be calling Grady Monday to change her from my primary care doctor to someone else I'll take a foreigner over my own race but it's not about your color it's about your compassion, confidentiality and the chairs most important. We all know that doctors are in a business plan with the pharmaceutical the right as much medication as possible. But she writes me a prescription of 5000 units of vitamin D checked the new write-ups that have vitamin 50,000 units is too much so I changed it on my own so I hope she know who wrote this review it ain't no secret period. Blessings

    Piedmont Physicians of Midtown

    Piedmont Physicians of Midtown

    3.7(9 reviews)
    1.1 miMidtown

    UPDATE: It took many many phone calls over the course of…read moremore than a week, the involvement of various people from pharmacy services and my physician Dr. Joe, but in the end my issue got resolved. I will give the practice another try, mainly because I am happy with my physician, and see how things work out during future visits.

    My doctor is great, but you should BEWARE that if the office somehow screws up your parking you'll…read moreget NO help from them at all. Parking, which is based on a license-plate reader, is supposed to be free for 2 hours when you give the clerk at the desk your tag number. Two weeks after my visit, I got a bill for $102 from 'Parking Revenue Recovery Services.' I have been completely unable to get ANY response from either my doc or the front office when asking for documentation that they did, in fact, pay the parking for this appointment. So--I'll be paying the $102 today rather than having my credit ruined....but please take this as a warning. THIS OFFICE WILL BLOW YOU OFF IF YOU HAVE A PARKING ISSUE AND NEED THEIR HELP. They won't return calls, MyChart messages, or emails. I'd say that you should absolutely insist on some kind of printout when you visit Piedmont Physicians of Midtown that proves that your parking was paid. (By the way, if you Google 'Parking Revenue Recovery Services' you'll find it interesting and alarming.) My one-star rating is not for my physician, but for the abysmal lack of reaction to a problem that, I assume, was their fault.

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    Piedmont Physicians of Midtown
    Piedmont Physicians of Midtown

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    The Little Clinic

    The Little Clinic

    2.4(16 reviews)
    2.3 miGrant Park

    If I could give 0 stars I would!!! The wannabe "doctor" here is absolutely terrible! She is…read moredisrespectful, condescending, and rude!!! The lady at the front desk is also not very knowledgeable about her own workplace and pricing. Please don't go here especially if you don't have health insurance they will speak to you as if your less and mention you not having money. I was told oh let's add a covid test, oh yeah wait your paying nvm... I also was forced to wait over 20 mins after my appointment time... and they didn't even have me go in both rooms they made me get my blood pressure taken while answering questions even though you aren't suppose to talk while you get it done. I was also forced to go back in the waiting room for 15 minutes while my other test was done that I was basically coerced into doing. like I'm literally the patient why can't I stay in the room while my test is being done but I have to go back in the waiting room and she didn't even call me in and talk to me. She literally just handed me the papers and told me to leave. She also didn't have any care for what kind of job that I have or what kind of schedule that I have for needing to be off of work because I feel sick and just wrote that I could go back in the next morning and did not give a damn about how I felt about it since I have a laborious job. She told me take some Sudafed and some DayQuil and go to work. I was told if I didn't get a flu test done that my work note would come off really bad and this that the third because I said I couldn't afford to get a test done but I have flu like symptoms. The nurse at the front was like we've never had anybody deny a flu test and basically made me feel broke even though I can go buy a flu test for cheaper. Their flu test are $40. And the crazy part is the work note doesn't even say what you're sick with on it so I didn't even need to take this test!!!! They wasted my money and time and were arrogant and rude!

    My daughter wasn't feeling well, and we feared strep. Got a same day appointment, and we were in…read moreand out in a very reasonable amount of time. The staff was fantastic - friendly, professional, efficient, and the pricing was transparent and quite fair. I'd recommend this clinic without hesitation.

    Rollins Jeffrey V MD - familydr - Updated May 2026

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