This was the first time we've used Organic Cleaning Machine. They were recommended by a good…read morefriend, who has used them for years. The crew came to do a 'whole house' cleaning. They got right to work cleaning all surfaces, ceiling fans, vents, floors, carpets, windows, shelves, cabinets, bathrooms, baseboards & walls..... They were very careful with items on our shelves and were very polite. We used Google Translate, which worked very well to communicate. They met and exceeded our expectations and we plan to have them return on a regular basis. They were thorough, prompt and courteous!

I highly recommend Organic Cleaning Machine for cleaning. I hired them once to clean my home, and…read morethey did a fantastic job. I tried other cleaning companies after that, but the quality of work was so poor. I went back to Organic Cleaning Machine, and they did a better job than the first time. The crew are polite and professional. What you need done, will be done in the best way possible. They insist on only using high quality products to be available on hand. It is the only company I'll use to clean my home from now on.

Looks like your team has done it again. My aunt was more than pleased that everything was completed…read moreexactly as discussed. Thank you for getting her stove sparkling clean again.

I contacted through Facebook for a deep clean move out, giving them the square footage of the…read morehouse, how many bedrooms, and that I had a big dog and multiple cats. Their response time was great. We corresponded with questions and they gave a fair quote of just over $700. We scheduled for 9 am on a certain day. The day before the appt, I received a text asking to change the time to between 10-11. I showed up a little before 10. Just after 11 I contacted them and they said the team would be there about 11:30. At 11:40 I contacted them again and they said they were on their way. Glenda and her team arrived a little after 12. We did a walk through and the cleaner asked what I wanted done, like baseboards, etc. I mentioned that it was a deep clean move out and she said "yeah I know." She was surprised there was pet hair and said she didn't bring a vacuum that could handle hair. I let her know that I was clear about the multiple pets and hair when I scheduled. She said she was taking her daughters, who were her team, to lunch and to get her big vacuum and she'd be back in an hour. About 90 minutes later, I get a call from Helen in the office stating that the cleaner was not coming and they were going to try to find someone else. She kept saying that the office was aware of the pet hair from when I booked but there was more than expected. To be clear, Helen had no basis for that claim other than what Glenda told her. There were no pictures, Helen did not see the house, and it was pretty obvious that Glenda showed up unprepared, not knowing there were pets. Helen called me later and asked to reschedule and I said no, I had other appointments coming up that were dependent on the cleaning being done. She apologized profusely and was incredibly polite, stating they would try to get a team out, but still insisting that there was more hair than expected. In the meantime, I had canceled my plans the rest of the day, woke my 3rd shift husband to come help, and we began to clean. I brought my vacuum and got the whole house. Helen called back saying they couldn't find anyone so I said to just cancel it, I was already doing it myself. At that point she said she found someone and they were on their way out to the house. It was nearly 4 pm by this time. The cleaner, Chenese, arrived about 30 minutes later. Let me tell you about Chenese. This woman was simply incredible. She came in with a pleasant attitude, a willing spirit, and an amazing work ethic. I had vacuumed the entire house and she got right to work in the kitchen. She worked fast and had eveything sparkling, from one end of the house to the other, and even did a once over with her vacuum to be sure the job was complete. She should have been given a team, but she ended up having to clean a whole house alone at the last minute, except for what my husband and I did. Shortly after Chenese arrived, I got a text stating they didn't think the flat rate was fair after what had happened and would switch to hourly. They said it was normally $60 per hour but would give a discount and made it $45 per hour. Chenese was there just under 5 hours finishing about 8:30ish, which would have made it $225. After Chenese was done, Helen called back. I told her how amazing Chenese was and that she saved the day. Helen said that they wanted to discuss payment because Chenese was so good they wanted to pay her what she is worth. She rescinded the discounted hourly rate and asked for a flat rate of $500. I told her no. I reiterated to her that I had to cancel everything, wake my husband up, and did a lot of cleaning ourselves. At this point, I did not have faith that they would pay Chenese fairly if I fought for the agreed $45 an hour so I stated I would pay $400 and nothing more and that if there were any other costs, they would have to eat that. Chenese was amazing and I have nothing but wonderful things to say about her. If you ever come across Chenese I., hire her. She's worth her weight in gold.

On time, affordable and efficient. They were able to get my oven looking brand new. Did an…read moreimpeccable job on my bathrooms as well

The estimate continued to grow and grow. I left cameras on to see how good of a job they did…read more They spent way more time complaining about the work than actually working until they discovered the cameras were there and unplugged them.

I requested a move-in clean of my home after closing, the house was clear but not move-in clean…read more Initially I was quoted a price and I explained that I needed my basement taken care of as well. This raised the price, which was fine. Upon completing the cleaning, I went downstairs and there were still marks on the top of the washer and dryer. My living room and bedrooms needed to be swept again. The kitchen sink and counters still had spots that i had to clean. I was very disappointed with the higher price and less than good clean. Do not recommend.

From the owner: Allo!Samy delivers spotless results with heart. We’re a locally owned, student-run cleaning service…read morebased in Bloomington, IL — known for our eye for detail, respectful service, and unmatched reliability. Whether it’s your home, rental, or office, we treat every space like it’s our own. Airbnb hosts love us for our consistency, and families trust us for our care. 5-star cleaning that feels like home — every time. Text or call us at (309) 807-7848 to get to know us, ask questions, or book your first clean!

Chavez showed up as scheduled even though his wife had just had a baby the night before. We asked…read moreif he wanted or needed to reschedule but he said no. His work was done very well and he had some great cleaning equipment.

terrible. barely did any work, did not clean fridge or microwave or thoroughly clean floors. don't…read moreknow what he even cleaned

Great communication - we get a text to remind us of the cleaning and another the day of telling us…read moreapproximate arrival time. The ladies are so good with my elderly dog and very efficient in their cleaning. Highly recommend!

Service itself was fine. I appreciated that they spent much attention to detail in the kitchen…read more However... If you are looking for a "Judgement free" cleaning, go somewhere else. My personal life has been quite tumultuous the past 2 years, including bad tenants and roommates in and out of the home. I explained all of the glaring issues when they came to give a quote. I felt that I had communicated clearly what they were getting into, and when they toured the home they seemed confident. I desperately needed the help and agreed to the original quote. They were polite to me, but not when speaking to my relator about me. At the end, they asked for an extra $200 on top of the quoted price as they went far over budget during the cleaning. My financial situation is very tight and having the money for the original quote was a stretch, and I simply couldn't pay them any extra. This whole thing left me feeling guilty, shameful, and broke. I do not believe I will hire cleaning services (from anywhere) in the future.

No show a 2nd time even after a phone message confirming they were on their way. To this day no…read moremessage, no text, no contact. Can't rate a company who doesn't show up.

From the owner: Our local to hometown, small company is family owned and operated to serve our customers needs and…read morewants. We take pride in what we do and the outcome of all services we have to offer our customers. We always do a walk through with our customers to see what they expect from us and that we can provide it to them as well as a set price before we start any job and the price will never increase from a bid. We set up and sign contracts with payment requirements and work orders so we can lock in your price. We strive on making our community and our customers happy and we hope to work with you soon!