Everything was very expensive, and the lady at the front was very rude. Couldn't tell if she just couldn't hear me, or if she was in a bad mood, but it was bad service. The overall cleanliness of Roller City is not good either, everything felt run down and dirty. read more

I went to Roller city to have fun with my friend. We are on summer break and it's hot so we dressed for the weather. As we entered the building and made our way to the front desk to pay, the lady didn't let us get a word in and tells us that we are not able to enter because of our tank top and spaghetti straps( not on a Friday or Saturday) they way she spoke with her tone was shaming and we didn't appreciate her raising her voice at us. We have never been here before so we didn't know that there was a dress code. If you are planning to come here please wear a shirt that is not cropped and short sleeve, or you will be sent out. Not a great experience for the first time. Disappointed! read more

Roller City - The dress code - Skating Rinks Near Me - Wichita, Kansas

There are a lot of bad reviews for this place and I honestly don't know why. This is the only rink in town with a rink guard who actively keeps people safe. The price is amazing- 3 hours of skating for $3? I'm sure their operation costs are much higher than what they're pulling in. Yes, there are speed skating kids who are weaving in and out of traffic. But they're trained. They're not just going to fall down in front of you or cut you off in such a way that you can't stay on your feet. The floor isn't packed so I got to work on my artistic skating elements in the middle. I also felt safe enough to skate with the flow of traffic backwards. Most importantly, they change the skating direction so I get to work on my skating both ways. The floor is well maintained too. It's flat, it has a fresh coat of polish, and it's easy to skate on. I am going to be making it a regular place I skate, and can't wait to go back. read more

AMAZING it's perfect it's not bad actually the change the way we skate in diffeeent directions races it's perfect would recommend

This place should be called roller prison, whoever is running this place has no idea what they're doing, customer service here is abysmal, they have one register in the concession stand and they're about maybe 75 to 100 people here, it takes a good part of an hour to get to the register. They have one soda machine that only takes cash, and the rest of the floor is dominated by video games, that no one is playing, I wish there was a rating for under one star but you know apparently that's all there is that's the lowest I can give you. Play social smells bad like they've been using the same water to clean it for a year. So now the problem is that their ATM isn't working they only have one so now I have to go out inside walk to the corner and go to the bank to get cash because their concession stand register doesn't take cards, please tell me that this is just a bad acid trip read more

Me and my two co workers were going here to have a fun time outside of work and hangout. My friend was wearing a perfectly conservative outfit. She was wearing Jean shorts that looked just fine. She had a tangtop on but she had a coverup on it so everything about her outfit was covered up and she looked perfectly fine. The lady at the front was complaining about her outfit and was being extremely rude about it. Meanwhile when we were in there, there were other girls in there with booty shorts on and everything about their outfit was inappropriate. When we went to leave the same lady was telling my friend about how she got many complaints about her outfit and how when she bent over her butt cheeks were out. First off my friend got so many compliments by so many people there saying she was pretty or her outfit was cute. Second off she never bent over once. I was with her the whole time and she never bent over once. Overall the workers were just straight rude and should have handled the situation in a nicer way. This was completely unacceptable and we will not be coming back ever. read more

We have gone meany times on a Friday and sat night to skate . Well tonight we took some friends with us . She has never skated before . I have always walked around with my child to help her skate . I even have photos from a Friday night staking . Well I was told tonight that I was not aloud to walk around with my child . So we will not be going back here to skate again . And my child's school goes here as well . I will make sure to bring it up . I got my money back to my card but who knows when it will be back on my card . Cuz they use a Square. The Manager, the lady at the counter and the DJ were very rude. Tried to tell them that we have been here before skating on a Friday night and they chose to argue with me. They told me that I could skate with my 6 yr old . Sorry I can't skate due to my back . I don't Recommend anybody with children going here read more

I went here a few years ago, and never went back. The workers were terribly rude. They had terrible customer service. My friend was skating, and this one girl had tripped her purposely, so we went up to the front desk to complain. Apparently the girl that had tripped my friend her mother knew the workers, so the workers did nothing. The mother then proceeded to yell at my friend and I, and again the workers DID NOTHING. If you are thinking about wasting your money here, don't. Instead of going to Roller City, go to Carousel. read more

Will NEVER go back to roller city kids arent allowed to wear there shoes at all even if they are playing the games and spending money at there place its to prevent fights from happening the workers there are to busy flirting with all the teenage girls on the floor and not worried about kids getting pushed to the ground or ran over multiple times. Multiple fights and nasty and I mean NASTY language coming out of young kids mouths and im not the one to judge but holy moly I sure hope those kids dont talk to there mother with that much disrespect. Wasnt even there a hour before we felt we need to get all of our kids out of there. The guys that wears his suit with his nasty audited yelling at people while eating because they dont have there mask on when you can see everyone on the floor or running around without one jusg horrible all around read more

This is the worst skating rink i have ever been too in my life. Thank goodness my kids are to young to not have fun! They are strict on the little ones using a skate helper and if you need to take them potty or a quick 2 minute rest they will take it away and its a hassle to skate across the rink and get it and back to your children. I would not recommend for families with children 6 and under! read more

We absolutely love this skating rink! They don't tolerate any foolishness, which makes the atmosphere so welcoming! We've gone on weekends as well as the homeschool sessions and they've always treated everyone with the utmost of respect. Thank you for providing Wichita with a friendly place to "hang out"!!! read more

I have never been compelled to write a review until today, if just to save another from the awful experience I had. Over a month ago I planned out and coordinated with a rather friendly employee to celebrate my daughter's 10th birthday at Roller City. Within a few days I received the contract and additional paperwork needed for the party. I appreciated the thorough explanation of "what to expect". We have gone to Roller City several times with our school's skate night and have seen the party area which sold my daughter; I looked forward to an easy and fun birthday party. The day of the birthday, we arrived a few minutes early. As per the contract we had only brought cake with us. As I checked the group in, my sister and brother-in-law followed the assigned "party host" to take the cake and cupcakes to the "party area". An employee curtly informed them, "you need to go back and get checked in", pointing to the door. Earlier that day we gave my daughter her birthday present, a pair of roller blades for her to use at her party. As we were getting skates for others in our party, the same curt employee asked to see the roller blades and banged to stopper against the wall behind her and said she couldn't use them as they could cause black marks. I was bummed but willing to comply. In both these incidences the employee was exceptionally rude and when I went to pay for roller blades, I voiced my concern. The employee at the counter was apologetic but as we discussed, the offender passed by. She immediately became defensive and denied any wrongdoing. We went back and forth several times as she continued to raise her voice and even suggested that I "just take my party and leave". I was in complete disbelief as she informed me that she was the owner. The entire encounter was unreal. There was no way I would let my child down in that way. I am desperately trying to put the encounter behind me so I head to the party area. I take coats and handbags and start sending our guests out to enjoy themselves. I am then informed that the party area is mostly for show and is only for parties with sixteen guests or more. I would have to host our party in the common area. There was barely enough room for the girls (the five adults attending had to stand around) to eat cake. Opening presents very difficult. The party area sat empty the entire time! The last straw: watching other patrons, I could not help but to notice that several others were wearing the exact same roller blades that we had purchased for our daughter that could "cause black marks". Based on the horrendous customer service I would never recommend a birthday party at Roller City. read more