I have been going to Rolf's for almost 15 years, and they have consistently delivered exceptional service. In all that time, I've only had one issue. What truly impressed me was how the team handled it. As soon as I brought the concern to their attention, they listened, communicated with me, and took immediate action to make things right. They called me right away, apologized sincerely, and went above and beyond to resolve the situation. They provided a complimentary free highlight, a free hair treatment, and multiple free full size products to ensure I left happy. I genuinely appreciate the care, professionalism, and commitment to customer satisfaction that the entire Rolf's team showed me. After 15+ wonderful years as a client, this experience only reinforced why I continue to trust them. I also want to give a special shoutout to Faye, a stylist I visited for the first time today. She did an amazing job on my hair and made me feel completely taken care of throughout my appointment. At the end of my service, she generously gifted me several products, and when I tried to tip her, she kindly declined because of my previous experience. Her thoughtfulness, professionalism, and genuine care did not go unnoticed. She went above and beyond to ensure I left feeling happy and confident, and I am so grateful for the exceptional service she provided. Thank you, Rolf's team, for always taking care of your clients and thank you Faye! Brought tears to my eyes how much you care for your clients Jessica read more

Rolfs Salon - Hair Salons Near Me - Scottsdale, Arizona

2nd time at Rolf's. I scheduled with Leah after first visit, but showed up 15 min early! Sat for 15 minutes. Asked front desk if she could give me an estimate on partial highlight and she pulled up $445. Then mentioned they do color with the partial. Highlight is not blonde . It's like orange copper looking. Then sat and waited another 30 minutes for Angela. They switched my stylist. Then while starting to cut my hair stopped to help a walk in and started blow drink my hair the opposite way of the photo and discussion on how I wanted it. She was nice and pulled it up a little. Experience felt robotic. Amy was very nice! But since she didn't rinse etc had no idea if my highlight turned out and it didn't. It isn't blond it's orange . $620 with tip and really nobody listened or asked what I wanted. Not sure if I'll go back for a cut. Not color. Also pushed charging recommended products on my bill. Had to stop her from adding them. To sales oriented vs feeling pampered. Stain on sofa and cob web above it. Disappointed ! read more

Such a beautiful place and such a good vibe when you're here. Been coming here for 30 years. Faye is a master colorist and highly recommend her, although everyone here is the best. Book early as they do get busy. Enjoy a wonderful relaxing spa salon experience in the heart of N Scottsdale! read more

Rolfs Salon - Lobby waiting room - Hair Salons Near Me - Scottsdale, Arizona

I visited Rolf's today for a haircut with Whitney and love my experience at this salon. It's the best!

This is definitely THE PLACE if you want to feel special, pampered, and looking fabulous when you leave! I've been coming here for many years and have always left feeling GREAT! From the time you get there until the time you leave, you feel like a VIP. Selena does an AMAZING job with color and highlights. Angela is the BEST stylist ever! My hair has never looked better! If you're willing to spend a little more, and maybe drive a little further, you will be rewarded ten-fold.​ read more

I've been a client at Rolfs since 2006 and long time extension client of Faye's. I now live in Florida but visit Scottsdale frequently. I STILL get my extensions done by Faye when in AZ since I haven't found a stylist or salon as consistently fabulous.. and I've searched! Rolf's Salon is world class and a highlight of my visits to Scottsdale. read more

I wanted something very special the perfect cut the perfect color. My hair is going gray and it's hard to accept. I formally lived in Grand Island New York near Niagara Falls and my hairdresser who is going to lighten my hair and cut it according to the photos I showed her quit in the middle and said I can't go on a lighter ear hair will break off. So I walked around like bozo the clown with white roots for four months. It did lighten because I live in Scottsdale. With a girlfriend and we were just driving down my street towards Scottsdale Boulevard when I asked her what is the best hairstylist and salon in Scottsdale. She responded Rolfs. What do you know in 10 seconds there was rolls in the shopping center we were approaching. Needless to say I was thrilled with my stylist and I was thrilled with the color specialist. A salon is pricey everything in Scottsdale is pricey. Needless to say I got exactly what I wanted from Bree and Natalia. I also watched the other stylists and was extremely impressed. The salon is gorgeous. The old saying you get what you pay for is true. I'm thrilled. Thank you I am Now a dedicated customer. read more

Rolfs Salon - Before - Hair Salons Near Me - Scottsdale, Arizona

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*Love Angela! cant say enough ~ my hair looks fabulous! An immaculate salon with premier services *****!! 5 stars read more

Was excited to get a haircut and style by Whitney. During the consultation, Whitney made a comment about how it had been a long time since my last hair cut. It's hard for me to make time for the up keep so I felt bad about myself right from the start. The wash and treatment was relaxing. Whitney did a nice job cutting my hair. As she went to style it, she asked what products I use. After sharing what products I use (anti frizz serum and oil), I was told the serum wasn't appropriate for my hair. Whitney asked how I bought the products and commented on how I didn't buy products after my last appt. While styling my hair, Whitney asked if I was still not styling my hair. As someone who didn't even blow dry my hair until last year, styling is not in my wheelhouse. I felt hair shamed by the end of styling. Whitney recommended products, which I bought one of. At the end, Whitney made a comment about how the salon gets busy in the fall and I could see anyone next time. The comment made me feel like she didn't value my appointment. I paid with a gift card, which the front desk struggled to figure out with how much was on the gift card. Overall, my hair looked great, but I left feeling awful about myself and that my appointment was valuable. read more

Fake fancy salon with poor quality service. Colorist must have never done gray hair before. Within 1 week (2 washes) gray started showing and root color was a light reddish color instead of dark blonde./ light brown. Shampoo bowls super painful on neck. Booked root touchup to cover gray roots. Found out would have to pay extra for hair to be dried. Avoid unless want painful, pricey experience with terrible results! read more

Leah, Selena, and Aria are the power houses of ROLfS salon. I always leave feeling more beautiful inside and out!

I have been going to Rolf's now for over 10 years and would recommend to everyone! Faye & Whitney have transformed my hair in the greatest way!! read more

I have been coming to Rolfs for years. Wonderful service with Faye who is awesome at selecting the perfect color for your hair.

Excellent service. Everyone wants you to be happy. Amy and Leah have really listened to what I want and done a great job. High end equals high service. read more

Excellent cut! Leah worked with my hair to find the best cut for me. She also educated me on how to care for my dry hair. Love it!

Faye just did my color and extensions. She did an amazing job. I love coming to Rolf's. I can always expect amazing service.

Staff is A1 you really feel special. They really take their time and don't pressure you to buy products

I love this Salon. Camilla colors my hair and Ozzy cuts my hair. They are both incredibly talented ... they make me look sooo amazing! I highly recommend them both! I cannot live without them and once you see them (or any stylist / I would trust them all!) you will not go anywhere else! read more

Bree and Ozzy transformed me in a matter of hours. I feel rejuvenated and confident after years of color changes. Both of them consulted with me and each other and it felt like a super team. I wish I had a picture of my husbands face when he saw me walk in the door. I'm over the moon. Healthy, shiny bouncy blonde hair. I highly recommend this salon. Shout out to the reception desk, they're amazing; communicative, helpful, and so friendly. Do yourself a favor and listen to the product recommendations, they DO make a difference. Cheers to Rolf's! See you soon! read more

I have been going to Rolf's for over 15 years and have always had an excellent experience. The staff is incredibly professional and helpful - I always walk out feeling like a million bucks. I see Bree for color and Ozzi for cut/style. They are both exceptionally skilled and truly just nice people. It is a little pricey but this is an example of getting what you paid for. It's worth every penny. I always get compliments on my hair and it is due to the high level of professionalism and skill at Rolf's. I highly recommend!! read more

Leah is awesome! Best haircut ever! So knowledgeable! Will be back for sure! All the staff is so helpful..wonderful atmosphere..

Had the best experience at Rolfs, treated like a princess. Leah did fantastic job with my haircut and style. Will always come back. Love it

I received a bad haircut for $120. Other than trimming off the ends, there wasn't much cutting. Ridiculously overpriced and the more my hair grows out, the more I realize how bad the haircut was. Angela was nice, but I don't feel like she listend to me. Complete rip off. Do not go to this salon. Just not worth their prices. read more

Finally getting this done. All is so clean and organized here. (It always is but they have COVID cleaning on lock!) so happy to see everyone working here. Best. Salon. Ever. read more

Rolfs Salon - Finally getting this done. All is so clean and organized here. - Hair Salons Near Me - Scottsdale, Arizona

UPDATE** Made an appointment for a complimentary deep conditioning treatment with Faye and showed up to my appointment to discover they did not make my appointment with Faye. Had my hair shampooed and treatment applied, the stylist attempted to turn on the television while I waited which required 4 stylists to attempt and fail. Had my hair rinsed with warm water, I've always known stylists to rinse with cold water after a treatment to lock it in. Left with wet hair, only salon I have EVER been to that didn't provide a blow dry as complimentary service. 30 minute drive for shitty service, never again. How do you guys make an appointment here? I just spent nearly 15 minutes waiting for someone to answer the phone before I gave up. Would love to use the certificate I have for this location... read more

Rolfs Salon - Proof of Complimentary treatment with Faye for which they denied me - Hair Salons Near Me - Scottsdale, Arizona

I came to the salon for the first time and I was so blown away by the customer service the atmosphere it was such a wonderful experience!! I can't wait to go back for more services. I'd like to thank Angela for cutting and styling my hair she did a miracle on me I couldn't believe the transition. How it was even possible for my hair to look healthy and stylish again, she took the time to educate me on products and answered ALL of my questions. She was so helpful and knowledgeable thank you so much!! I highly recommend her. read more

Rolfs Salon - Happy happy happy - Hair Salons Near Me - Scottsdale, Arizona

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Shampoo, cut, style. Angela is the best! Going to Scottsdale while Glendale is being remodeled.

I had a terrible experience with Dion at the Scottsdale location. I went to the Scottsdale location for a consult with Dion in 2018. During my consult, he sneezed IN my hair... right on top of my head. I get that if one has to sneeze, they have to sneeze, but it is unacceptable to sneeze on a client's head. I was astounded and mortified. He apologized and laughed. I was not amused. I cancelled the follow-up appointment that I was originally going to have with him for extensions and a cut. Additionally, I didn't think highly of the extension colors that he suggested. I felt as if he wasn't listening to my wants. Not feeling like we were on the same page was far less unpleasant than being sneezed upon though. I would not return to Rolfs. That experience was absolutely unacceptable. read more

My previous stylist had moved on so I moved on to Dion. He is every bit as much of a perfectionist as my last stylist. When you wear your hair in a bob and flat iron it, the line of the cut has to be precise and Dion made sure mine was. My hair lays alike a perfectly made bed with tucked corners and no lumps or wrinkles!! Now if he could do that for my face I would live at Rolfs. As it is, I have found my new stylist in Dion and I'm keeping him. read more

Rolfs Salon - Hair Salons Near Me - Scottsdale, Arizona

Eight months pregnant trying to hold onto a little dignity, I went for a haircut. The hairdresser blatantly lied to me saying she would only cut the split ends and clean up the cut. She cut 7 inches off of my hair. Seven inches. This put it above my shoulders. Her cold response to my tears was that 'it was a better look for me'. She and the rest of Rolf's staff are allowed to disregard the client's wishes and make their own decisions. That's a gross business model dressed up in glamorous marketing and prices. read more

I flew all the way from Seattle to come and get my hair done here so this should speak volumes. I used to see Ireland when I lived in Seattle and after a few failed visits to other salons, I decided I needed to make a trip down to Phoenix. She is an remarkable colorist who pays attention to detail and has a vast knowledge on color. I showed her a few inspo pics and within a couple of hours I had the EXACT color I wanted. She even had to get pulled away by another stylist at one point to get to another client because she was making sure everything looked perfect while I sat to process. Ireland also recommend that I see Gwen to get my hair cut and I am honestly so in love. Gwen worked magic on my dead ends and still created a way to give me length while cutting a little over 3 inches off. I usually hate the way my hair looks after it gets cut, but couldn't stop smiling while she styled my hair. Gwen, you're marvelous and you know what you're doing, girl! I have received so many compliments and will definitely be flying out every 6 weeks or so to come and give my hair the love it deserves from these two amazing ladies! Thank you Ireland and Gwen :) read more

I went in for a touch up and a few highlights. My roots are dark. The stylist was knowledgeable and very nice. I told her that I had dinner plans with some friends right after my apt. When I was processing, I noticed that I had some dark color on the front of my light blouse. I know, I know. I shouldn't have worn a light colored blouse! I had that same thought before leaving my house. But it went so perfectly with my outfit and I figured they'd have enough measures to protect my blouse. Like I said, I was wrong lol Anyway, I asked for a tide pen or something to help get it out. The stylist asked me to take my shirt off and they would try to clean it in the back. I obliged, but realized that there was so much color around the collar! They took it back to try and save it. The sweetest customer experience rep told me that they shirt was not salvageable, but they will see what they can do. I was nervous. I should've known better. They actually went shopping for me! Brought me several options back while I was getting my haircut. I picked a cute sweater top. They then put it into a cute little bag and I changed into it on my way out. At checkout, I was nervous to see my bill. I never asked how much the shirt cost. Not only was it not on the bill bc they comped it, but they also gave me a beautiful gift on my way out for my trouble. EXCEPTIONAL CUSTOMER SERVICE! On top of fabulous hair, I made it to dinner on time and well-dressed. Update: I had to get a color fix about a week later. They took care of me quickly and comped that and a blow dry too! Great service! Your truly, New Lifelong customer read more

I've been going to Rolfs for "YEARS " and every time I am so thankful! My hair colorist Joslyn keeps me my natural red which is hard.... But she is truly the best there is! And Lucia is the best in getting that cut/style you want to perfection! These woman are both masters at their craft and have the awards to show for it! AND both the nicest people around. Thank you Rolfs, amazing and so appreciated!! read more

If I could give 100 stars very professional and i am speechless to how happy I was at the end of my service this was absolutely one of the best ones that I've been to I would highly recommend anyone to try this place out and I promise you will never go anywhere else read more

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I have been going to rolfs for years and I continue to be impressed by the knowledge and professionalism of the staff. And it's a consistent experience no matter what location you visit which is lovely. Ava is such a wonderful colorist. Actually a master. ;) I never ever question that my hair will look amazing after every visit. read more

I'm so sad to write this because I love my colorist and stylist with Rolfs and have been going to the salon for over 15 years but they keep moving their best stylists to the slower salons and that means if you have one you like you may have to chase them all over the valley! For the customers that have supported the salon as long as I have, it's enough to make you want to find a new one. Great stylists, bad management! read more

Absolutely the best service no matter who does your hair. Professional and courteous. I feel very comfortable coming to this salon with all of their Covid protocols in place. read more

Really great service and style . I had significant root outgrowth , and this was addressed . The products did not dry my hair. I have long hair and have invested several years of time and money in it . read more

This is the best salon! I truly feel cared for and always love my style. Highly recommend!

Have been going to Rolfs Gainey for almost 20 years! Started with a stylist who left town eventually and everyone I have had since, is amazing, currently with Aaron who is a master at color and curly hair. I love the new location in Gainey Shops, corner two story entrance is beautiful, stations are chill, massage chairs for shampoos are so cool. Would recommend to anyone to try them, then you will be hooked. Rolf invests in his stylists so you can't go wrong! read more

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