Located on Leidsestraat this small jewelry store sells watches, watch bands and will replace the…read moredead battery in your watch. They've got a huge selection of watches. The staff is friendly and helpful.

Very unreliable store! Communicated several times to make sure a desired watch is available when I…read morearrive. This was confirmed, but when I came it was not in stock! They just "forgot" to put it aside. Poor customer orientation! I'm very angry!

Poor quality watches. Atrocious service. Avoid avoid avoid…read more My wife bought me a watch from here. It quickly fell apart with the winder coming off. I tried to find out if I could return the watch by post but they would only accept the watch in person at the Schipol airport store. On my next trip (I'm not a frequent traveller) I delivered the watch to be assessed. I was told that if the watch was repaired I would then have to collect it again from the airport - it was not possible to send the watch back to me in the UK. It took 6 weeks for the watch to be assessed, and the quote for repairs (new battery, "partial revision") was essentially the same cost as a new watch (not including my cost in going to get it from Schipol). Not surprsingly I'm not going for the repair. If anyone from Gassan is reading this, the reference is 71646.

Thy completely ruined my watch! I brought to them a vintage 18k Omega from 1952 because it began to…read morerun slow. Because I had the watch for approximately 3,5 years they concluded that it had to be serviced and cleaned so I let them do it. Apart from a few surface-scratches and a small dent in the backplate, it was completely flawless as if it has only been worn on a few occasions. But although I did not specifically asked for it, they also decided to polish the case. They polished it to a point where no edge was crisp anymore but slightly rounded. They also decided to redo the metal brush on the backplate, but because of the small dent, this completely failed. It now looks as if some kid scratched it on a piece of sanding paper. They also polished the crown to a point where the gold plating just fell of, so it had to be replaced by a new one which has a slightly different shade of gold. They told me that the touchup of the cabinet was described on the offer and that it is standard on all the watches they receive and I had to specifically ask them not to do it. They claim to be experts in vintage watches, but I simply can not understand that you just put a steel brush on any watch that you receive. Absolutely unacceptable!

If you're looking for mainly high-end vintage watches (and few not-so-high-end), then this store is…read moreHIGHLY recommended! As a matter of fact, the BOFB store also recommended that we see them as well (they are true aficionados of horology)...

Friendly service and not only helped me with the watch band I had been looking for without too much…read moreluck (a black silicone 22) but also helped with a problem I had with my Fitbit tracker strap. Bonus there, as I did not expect he would have something to help with that but he did. In and out in five minutes!

This company uses a deeply unprofessional purchasing strategy aimed at pressuring private sellers…read more After making a transparent offer via WhatsApp, they deliberately left me waiting for five hours, only to counter with a laughably low trade-in offer. Even after providing hard video evidence proving that the Swiss movement (Valjoux 7750) functions one hundred percent perfectly, my reasonable counteroffer was completely ignored despite the read receipts. The absolute confirmation of these misleading practices came when I called using a hidden number. They answered instantly, and the buyer became visibly nervous, using provable untruths and contradictory excuses to evade the facts. The beautiful slogans on their website about passion and service are just a facade. The moment they are confronted with factual evidence, they take the cowardly way out and stop communicating. This shows zero professional integrity. Stay far away from here.

Stumbled upon this place cuz I took the hop on hop off bus tour and the bus stopped here for 10…read moreminutes. So I decided to take advantage of the free diamond tour. I was greeted by a friendly staff and told me that the tour will start in 15 min so we can wait in the other building with free coffee and water and tea. The tour started on time and I learned a lot about diamonds. The second part of the tour is when they showed us some diamonds for sale and how much they cost. They're very pretty and very expensive. I suggest to visit this place

I came here with my husband to buy an anniversary diamond ring and the jewelry store for Gassan…read morewas able to replicate any ring I wanted and was able to choose the color clarity and size. The security I enter the jewelry stores are impeccable and the customer service is of the royalty. The preselection and already made jewelry is of a high selection.

Purchased a watch made in 1943 after falling in love with it in the window. I tried it on and the…read moreman assisting noted that the band was not in top shape (not the original band but close in time to it). He insisted upon supplying me with an additional band (for free) fitting it, and giving me the old one, noting: "we ensure a proper experience in this shop." Professional, knowledgable, and very friendly; I have nothing but good things to say about my experience. I will certainly go back for my next watch.

always the best service. workers who actually have an interest in what they sell and don't have to…read moretry and feign a conversation about it. Come here and buy a watch. Come here and buy two watches and give one to the workers because they're that cool.

We went here looking for another swatch watch for the moon series . We bought some in Paris and…read morewanted darker colors. This guy Bruno attended us and asked which one we were interested in and we asked which one do they have. He said they had all the swatch watches. When we asked him that we wanted a darker one he said he didn't have it. We said that we will take any darker one. He said that "swatch doesn't want to sell it to people that are not fanatics" he ended up loosing 4 customers. He mansplained that they only sell it to people who are interested and fanatics and wasted 10 minutes of our time lecturing us. Then said "goodbye" and walked away Worst customer service ever... thanks Bruno and good job losing customers for swatch and giving us a horrible experience

The New Label Project is the type of store you subconsciously end up taking time to slowly walk…read morearound and look at every display, oohing, aaahing, and trying things on. The project aims to promote up and coming designers, both local and international. You'll find iphone and ipad holders made out of bamboo, super cute one of a kind necklaces, hats, beauty products from japan, designers that can turn your favorite book cover into a clutch, more necklaces all of different kinds, aprons, cute wallets, etc. Its the perfect place to find that unique accessory that you can't picture in your head but when you see it you say, 'ah, that's IT!' It is also a great place to pick up gifts for a special friend. I just bought some xmas gifts here. The woman who runs this shop is super sweet, helpful, creative. This store has an excellent mix of funky/practical, whimsical/strong. Since at any given time there are probably at least 20 designers' collections for offer here (perhaps more) with a very wide range, I think you really get much more here than just in a normal shop. I like the idea to promote young and up and coming designers, too. Prices aren't cheap (but they also aren't 'expensive' ). You pay for what you get. And here, you get unqiue, quality goods, from designers before they hit the mainstream. Check this place out. But don't say I didn't warn you! (You will probably buy something :)