1. Roland Gerencer, MD

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Albuquerque, NM

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Roland Gerencer, MD

2.5 (11 reviews)
Closed • 7:30 am - 5:00 pm

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Ask the Community - Roland Gerencer, MD

Aspire Allergy & Sinus

Aspire Allergy & Sinus

2.4(27 reviews)
0.0 mi•Business Parkway/Academy Acres

Everything has a good side a bad side. I was very nervous…read moreabout having surgery on my deviated septum. I had waited 5 years after being diagnosed at Breathe America. After I had made the decision to go ahead with the surgery, I read reviews on my doctor and was very close to backing out of it all together. I won't go into details on who or what was said, but I did get the surgery and went in for my postop after surgery. I waited in the waiting room for a hour after my appointment was scheduled. I was so heated, and again also nervous for the huge piece of plastic that they were going to pull out of my nose. So that's the bad part. The nurse practitioner, Megan Bloom, made me feel at ease, she walked me through the process. She was amazing! She made me forget that I was upset about waiting and my nerves went away about the pain I was in from surgery. If you have the option to do your post op with Megan or the doctor, I would recommend her all the way.

I was in the hospital for a severe allergic reaction, same day I left the hospital I had an…read moreappointment with this office. They said "why are you here?"and after I explained they said, "we can't help you". I needed to get down to the bottom of why I had the allergic reaction, how to not have another one, check my asthma status, thyroid test, etc. They didnt help me whatsoever. It is only today when I went to another allergy dr when I realized the dr at Aspire was substandard and not willing to help whatsoever. I had a terrible experience with this provider who in turn provided me nothing.

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Aspire Allergy & Sinus
Aspire Allergy & Sinus
Aspire Allergy & Sinus - Dr. Richard Wachs and Dr. Haley Overstreet

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Dr. Richard Wachs and Dr. Haley Overstreet

ENT and Sinus Center ABQ - Dr. Bart giving himself 5 stars on Google

ENT and Sinus Center ABQ

1.6(7 reviews)
6.7 mi•Downtown

Grateful beyond belief that I found Dr. Bart. He and his office are so on top of it. They have…read moredone so much for me. Blood tests for airborne and food allergies. Started me on a Paeleo diet to see if being off grains and dairy helped my symptoms. Given me literaratue to read about my concerns. Had me get a CT scan to see why I kept getting mulitple sinus infections which this winter turned in to Bronchitis. Performed several procedures in the office to unblock my sinuses medicated me property before and after procedure so I would not needlessly suffer. Gave me a painless Steroid blast in my blocked left ear, since my Humana would not authorize the procedure he wanted to do on my ear, which would have led to a more permanent solution. The sinus procedure in his office helped with that too fortunately. He listens, he cares and he has surrounded himself with nurturtiing and kind nurses who answered my constant questions and took my many phone calls. Can't say how much trust I have in Dr. Bart and his staff and how grateful that I am to them all. Highly recommend. This Dr. and Staff know their stuff and his experience is showing.

The ENT and Sinus Center ABQ billing methods are untimely, unprofessional and unethical. But not…read moreonly that; Dr. Bart is prejudiced (he told me my English was pretty good for a Mexican) and his ethics and those of his clinic's personnel are highly questionable. The receptionist is rude and condescending, and the people you need to talk to at the ENT and Sinus Ctr. are never available when you call them, if you're lucky enough to have someone taking your call when you call. See Dr. Bart giving himself 5 stars in Google reviews! That tells you everything you need to know about him. On June 11, 2016 I was seen by Dr. Bart at the ENT and Sinus Center ABQ. Sometime between December 16 and December 20, 2019, over 6 months later, I received a bill from them saying I owed them $171.42 with a threat of being sent to a collection agency if I didn't pay right away. Since I didn't receive any form of statement or bill from the ENT and Sinus Ctr., I had assumed that my insurance had paid for everything that had taken place during that visit on June 11, I was totally unaware of the balance, and amazed by how they threat their patients with being sent to collection knowing that not receiving payment sooner is their fault because they took 6 months to send their first bill (the ENT and Sinus Ctr. charges a $35 copay for each visit, regardless). I learned from my explanation of benefits sent by my insurance company that the ENT and Sinus Ctr. had filed a claim to my insurance company for $659.00, for a supposed nasal endoscopy procedure which NEVER took place during my visit on June 11. The insurance company only allowed $413.46, which they paid to the ENT and Sinus Ctr., and I am supposedly responsible for the balance, $171.42. When I called the ENT and Sinus Ctr. to straighten this up (when I was finally able to talk to the person who could "help" me, after about 5 or 6 calls in which I left voicemails because nobody took my call), I was yelled at and told that the nasal endoscopy had indeed taken place, that I didn't know what I was talking about, and that I should pay immediately or my account would be sent to collections. The nasal endoscopy procedure the ENT and Sinus Ctr. claims took place is defined as "CPT #31231, nasal endoscopy, is billed under the 'surgical unmbrella', because the procedure is invasive. An endoscope with it's rigid fiberoptic telescope allows the physician both increased visualization and magnification of internal anatomy. Topical vasoconstrictive agents are applied to the nasal mucosa and nerve blocks with local anesthesia. The endoscope is placed into the nose for a thorough inspection of internal nasal structures to be accomplished" - Dr. Bart NEVER did anything to put me under local anesthesia, and much less inserted a rigid fiberoptic telescope into my nose. This never took place during my visit of June 11. This unethical doctor knows exactly what he is doing in issuing a bill to patients once 6 months have passed since the procedure, in order to make sure that patients cannot fight any fraudulent charges because we only have up to 6 months to submit appeals or grievances, according to my insurance company's rules. This doctor can claim that he sent me bills before December 15 2018, but that is simply not true. This doctor is stealing money from my insurance and from me by claiming that he performed a procedure that never took place. Because Because this doctor did not issue a bill until December 15, 2018, exactly 6 months and 4 days after the nasal endoscopy was supposed to have taken place I regret greatly having come to this doctor to help me see what was wrong with my sinuses. Stay away from him and from the ENT and Sinus Center.

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ENT and Sinus Center ABQ - My Goal is to educate my patients of their conditions with reasonable understanding, effectively manage it, and improve the quality of life.

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My Goal is to educate my patients of their conditions with reasonable understanding, effectively manage it, and improve the quality of life.

Roland Gerencer, MD - earnosethroat - Updated October 2026

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