I love National Sinus Institute (used to be New Mexico Sinus Institute)! They are very warm and…read morefriendly and always looking for ways to assist you. The doctors are very good. My daughter had sinus problems her entire life. Always congested, bad breath, just not fun. They started out with basic sinus treatments, allergy treatments, etc. Ultimately they suggested a simple in office procedure. I asked the staff about the complaint here that suggested that they recommend surgeries to make money, etc. They said that, in actual fact, they perform a lower percentage of surgeries to patients seen than the average ENT office nationwide. They were extremely accommodating of my needle phobic daughter. They were able to give her a medication to help relax her and she went through the procedure with no problem whatsoever. They were so kind and loving and Dr. Knight even asked her what kind of music she'd like to listen to during the procedure. By the next day my daughter was already amazed at the difference it made for her. She had that procedure over a year ago and she breathes better than she ever has in her life. No more congestion, no more bad breath. She still has to take her allergy medication, but after the procedure...it actually helps!

On average the wait to get to talk to somebody for making an appointment is 6 people, so minimum…read morehalf hour wait... No matter when you call. Sometimes you can leave your phone number for a callback. I have never been called back. No email, no chat option. deliberately all communication goes through the phone. Stubborn, old fashioned, arrogant and negligent towards people who need sinus care. You can do better than this.

Simply a superficial visit, waited 4mo for this visit, had I gone MacDonalds at least I would have…read morehad lunch which by far outweighs the benefit from the 4min. spent with this one.

He may be the nicest most calming demeanor ever, don't let that fool you, because it fooled me. His…read moresurgical skills are garbage. he absolutely botched my nose during a traditional septoplasty, made my deviation worse, and made my nose crooked. AVOID! Do not look online and say, "ah, some negative reviews, that's normal and only because people who are happy wont come post positive stuff, ill be fine." No you wont, do NOT risk it. I said the same thing, and well I'm now going to need a revision. He should not be allowed to do surgery. AWFUL.- PORT ORANGE FL

Normally they're pretty good here. Wait time isnt horrendous, especially if you schedule an…read moreappointment, staff is generally friendly, or at least professional, practioners are thorough. The only complaint I have is they are not great at sending in prescriptions. Usually this isnt an issue, I just call the clinic and they ship it over to my pharmacy within half an hour. This time was very different. I went there yesterday with an appointment time of 1, for a sore throat. Tested positive for strep, and was told they'd ship over an antibiotic prescription. I was very sick, and went home after the appointment, because I couldnt stay awake. I woke up this morning, and went to my pharmacy just after they opened, about 930am. No prescription. I call the office and am told the practioners are busy, and will get back to me. I call an hour later, same story. I call 2 hours later, same story. I call again around 4:30 in the afternoon, and the lady says she'll look into it and get back to me. It's been almost 20 minutes, and still no call back. Im at my wits end.

This location is a Lovelace now, beware…read more "SPORTS PHYSICAL CHARGED INCORRECLY!! Took my son for their $35 flat rate sports physical. Paid upfront but I ended up getting a bill in the mail for over $200. I called and they said they would send it back for review. The next month I got another bill in the mail. I called again and they could not answer me why I keep getting charged. I called a 3rd time and again they said they would send it back for adjustment. Now I got a collections letter. This place is ridiculous. I will NEVER go to a lovelace location again. I'll stick with UNM."

Everything has a good side a bad side. I was very nervous…read moreabout having surgery on my deviated septum. I had waited 5 years after being diagnosed at Breathe America. After I had made the decision to go ahead with the surgery, I read reviews on my doctor and was very close to backing out of it all together. I won't go into details on who or what was said, but I did get the surgery and went in for my postop after surgery. I waited in the waiting room for a hour after my appointment was scheduled. I was so heated, and again also nervous for the huge piece of plastic that they were going to pull out of my nose. So that's the bad part. The nurse practitioner, Megan Bloom, made me feel at ease, she walked me through the process. She was amazing! She made me forget that I was upset about waiting and my nerves went away about the pain I was in from surgery. If you have the option to do your post op with Megan or the doctor, I would recommend her all the way.

I was in the hospital for a severe allergic reaction, same day I left the hospital I had an…read moreappointment with this office. They said "why are you here?"and after I explained they said, "we can't help you". I needed to get down to the bottom of why I had the allergic reaction, how to not have another one, check my asthma status, thyroid test, etc. They didnt help me whatsoever. It is only today when I went to another allergy dr when I realized the dr at Aspire was substandard and not willing to help whatsoever. I had a terrible experience with this provider who in turn provided me nothing.

I love christy she's so welcoming and kind and the receptionist as well she greeted me coming in…read moreand was very nice young lad I will defenitly tell people about this place