Came here after German auto works screwed me over multiple times on my Audi and you guys got me all…read moreset up! Amazing customer service!

Thank you all the way from San Diego, CA - The Rizzoli Team of Santa Maria taking care of business…read more We are a shop located in San Marcos Ca. The North part of San Diego. One of a clients was in need of some help with some repair that our shop initially did. Since Centric Auto Repair had a Nation wide warranty - Rizzoli and there mechanics we able to diagnose and repair the issue all in one day . It was on a Friday. Generally shops are fighting to finish mechanical repairs from the begging of the week, so I though it was going to be tough to find a place to help. out now mutual customer lives in Santa Maria area, I hope she finds her new auto repair shop with Rizzoli Automotive. Thank you for kindly working on her Volkswagen Passat. God bless your team!

BEWARE, BAIT AND SWITCH! Went today to their location. We received a coupon in the mail for an oil…read morechange for 59.00 dollars which includes a oil filter. We were told we needed another filter and the total would be 109!!! Dollars and we could not JUST get what was on The coupon! Total bait and switch!! Cheats and thieves not honoring the coupon they sent out!!! Save yourself the headache and go somewhere else. What a waste of time!

The good. By appearance the shop looked clean & the staff were kind. I asked what it would cost me…read morefor a mechanic to look at my suspension on my Chevy impala as I suspected it may need some work. I was quoted an inspection would cost me $375. !Needles to say I was surprised at the excessive cost so I left. I then went to another established shop who charged me $80. For the inspection. I doubt that I'll return to Pats again.

Super nice people always getting the job done.! If you want reliable and friendly service go here…read morecouldn't tell you another shop in Santa Maria that compares!

We have trusted Kevin Jaekels and Kevin Pule for many years for our cars. Always great service,…read morehonest diagnosis and recommendations. Great local shop

I've been coming here for years!! Fast, friendly, and excellent service! I did not have an…read moreappointment but within 10 minutes of opening, my car's SMOG check was already being taken care of. The value is great, and they have signs posted with their prices so there are no hidden fees. I will continue coming here every time! Cesar's team is gr, and I know if You communicate with them, they will do their best to help.

Went in for a smog check. Passed no issues. A few things recommended but wasnt the point of taking…read moreit in. Next day driving passenger noticed water coming into the floor of the passenger side. As the day progressed more was visible. Took it to BMW. Paid for diagnostic. They found that they AC evaporative drain was plugged with a tire lug nut. They stated is was malicious, as this doesnt happen by itself. Indicated if in shop within a day or so likely the cause. Only shop it was in over the last 4 months was Cesar's..

I have mixed, but mostly positive, opinions of this business. The staff seemed friendly, and I…read moreappreciate that they took the time to provide a thorough diagnosis of my vehicle. They confirmed that my spark plugs and wires were heavily worn by swapping the spark plug from cylinder 4 to cylinder 6, where the misfire followed the plug. That gave me confidence that the spark plug was the source of the issue. That being said, there were a few aspects of the experience that I think prospective customers should know about. First, the diagnostic fee was $180, which I felt was on the expensive side. I came in already suspecting that the issue involved the spark plugs and wires, so I wasn't expecting such an extensive diagnostic process. After discussing the repair with other mechanics, I also learned that removing and reinstalling older spark plugs can carry some risk on higher-mileage engines because aged plugs can seize or break during removal. Nothing went wrong in my case, but I would have appreciated that potential risk being explained before the diagnostic procedure was performed. Better communication would have gone a long way. I was also told, "I don't want to scare you into not driving this vehicle," while being encouraged to complete the repairs there. If there was a genuine safety concern, I appreciate hearing it, but I would have preferred a more practical conversation focused on the condition of the vehicle and my options rather than feeling pressure to make an immediate repair decision. Additionally, when I asked whether there were ways to reduce the cost, I was told the fuel system service could be postponed and completed later. That made me wish the recommendations had been presented from the beginning with a clearer distinction between what was necessary to address the misfire and what could reasonably be deferred as preventative maintenance. Ultimately, I chose to have the repairs completed elsewhere because I was able to supply my own parts and save money overall. Although Rick's labor estimate was higher ($468 compared to $200 elsewhere), the total repair cost ended up being lower because the other shop allowed me to provide my own parts. I don't believe this is a bad shop, and I think it's a friendly, family-owned business that performs thorough diagnostics. I'm simply encouraging customers to ask questions, understand the diagnostic costs and repair recommendations, and make the decision that best fits their own situation.

Not okay... They charged me a diagnostic fee and told me I…read moreneeded to order a part and pay a lot for labor... so in total it would cost $1130... I called another shop and they said they could do the job for $600 out the door. I had my car towed to the shop to find out the only problem was a dead battery. The new shop charged me $200 and I was on my way with my car still running perfectly a week later. I am so glad I went elsewhere.

This was one of my worst experiences try to smog my diesel cruz. I have never had a person be so…read morenon communicative. He would ask questions i did not understand, he did not explain himself. I was completely confused. I should have left when my gut told me to. My car didn't pass he charged me 60 dollars and then proceeded to say he will charge 30 more dollars when I brought it back. In all my years I have never had a smog place do this. I felt he was trying to play a scam on me. Taking advantage of a woman. I will never use this place again. I took it to another place and it passed. Imagine that

WORST decision we've made coming to this shop…read more All we needed was a diagnostic on our AC for any leaks. The mechanic said they'd have it looked at within an hour...we check in an hour later and still nothing. We call 30mins before they close, and still no update. We finally talk to the manager of the shop and he agrees to have it done within an hour. The shop told us there wasn't any leaks and they refilled the freon, cost us $450. TWO DAYS LATER, the AC stops working. We took our truck in to the dealership (should've just done this in the first place) and we had a huge leak, needed to replace the condenser, and a freon refill bc of the leak. Dealership was accommodating with the price based on our prior trip to this useless place. I asked the shop for a refund since they DID NOT do their job. The shop gave us back a lousy $150 and kept $300 for "labor". What labor?!! They did nothing, wasted our money for a half ass job. Please do not go there. They obviously don't value their customers.

Excellent service, very helpful in explaining everything to me, 100 percent honest and upfront. The…read moreAuto Shop is a perfect place to take your vehicle. I would recommend them to anyone. I want to give a special thanks to Juan and Joe for all their help. Thank you.

I desperately needed the brakes done on my 2015 Kia Sorento. When I called that morning they…read morerecommended I come by so they could take a look. I worked down the street so I picked the guy up and it was quickly determined I in fact needed front ant rear breaks. Even though it is not normal practice, he dropped me off and took it back to start working on them. I needed an oil change also so they had everything done early afternoon so I had my car back by the end of the day. I was very pleased with the job done and the cost. I will call The Auto Shop the next time I need any auto repairs.

We had an excellent experience on Sunday afternoon at Big Brand Tire, thanks for Francisco going…read morethe extra mile for us. A big nail found its way into our brand new tire while we were on a long journey. Although Francisco did not have my tire in stock, he drove nearby to get it and provided exceptional and professional service throughout. Andrew was able to put on the new tire and did a great job. It's hard to find trustworthy, hard working and good people--Francisco deserves an A+. I highly recommend Big Brand Tire in Santa Maria.

Great service. Bring your tire problems here. In and out in no time at all. Very friendly, too.read more