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Rohrer Tom PhD MFT

5.0 (1 review)
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13 years ago

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Neuro Hope - Zoe Bonack, PsyD

Neuro Hope

4.2(5 reviews)
1.3 mi

Found you online and called to "schedule a no-obligation discovery session" -- got that straight…read morefrom the home page of your website. The receptionist had no idea what I was talking about. But eventually she did schedule me for a free evaluation Zoom appt. First I had to fill out an EXTENSIVE and overly nosy survey online before they would allow me to have this appointment. And then the time came for the Zoom appt, and I waited for the meeting to start, called after 15 minutes and was encouraged to keep waiting, waited another 15 minutes, called again and was told that "her appointment had run late and now she's in another appointment so could we reschedule?" I told them to forget it and could they please delete all that personal information that I had given them when I spent a half hour filling out their survey. Very unprofessional, very rude, won't try again.

Dr Zoe Bonack and her staff are AMAZING! I wish I could explain all that they do and have done for…read moreme, but it would take pages and pages. After having multiple head injuries and being told by a neurologist (who couldn't have cared less about me) that they couldn't see what was wrong with my brain, I figured I was lost. If it couldn't be seen on an MRI apparently I had nothing wrong with me. I sat down with Zoe and she did testing on me. When it was done she looked at the results and was able to pinpoint (off the digital pictures) where my brain was injured, how severely and what my brain was or was not doing. She showed me areas of my brain that should be active and yet it looked like someone just turned out the lights in that part of my brain. She finally was able to confirm the brain injuries I had and was able to show me proof that what I was feeling and experiencing was real and not just in my head. I wish I could tell you what it felt like to not only have someone finally listen to me, but to believe me, believe in me and confirm what I was feeling. I've been treating with Zoe and her staff for a while now and I can tell you that when I treat on a continual basis I feel the difference. My headaches aren't as severe. My concentration is better. My anger doesn't feel like it's so prevalent. I feel better all around. I am eternally grateful to Zoe and her staff for all the work they've put in, for the caring attitudes they have and for treating me like part of their family. God blessed me so much by helping me find Neuro Hope. You guys are truly amazing and I appreciate everything you have done for me!

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Rohrer Tom PhD MFT - sportspsychologists - Updated May 2026

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