We used Sunset Limo today for transportation from RNO to South Lake Tahoe, and I wanted to take a…read moremoment to share how wonderful the experience was. Our chauffeur, Jade, was absolutely amazing. She was professional, friendly, and made the entire trip smooth and enjoyable. I would definitely request Jade again and highly recommend her to anyone using your services. While I'm sure all of your chauffeurs are great, Jade truly stood out. Thank you again to Sunset Limo and Jade. We look forward to using your services again in the future.

I've used this company several times and they are always on time. Extremely reliable. The drivers…read moreare friendly and accommodating. I would highly recommend them for any of your transportation needs.

Amazing Rip off!!! I…read moream booking a sprinter van and SUV for my daughter's wedding. Initial quote for the sprinter from S. Reno to a location up Mt. Rose Hwy, one way..... a three hour minimum for a 30 minute trip per Google Maps. After the wedding, an SUV to take the bride and groom from the Mt. Rose location to S. Reno, again, 20-30 minute trip with a two hour minimum for the SUV. Okay, I can deal with this as I understand minimum, so I add one stop in Incline village for both the sprinter and SUV. Total trip time per Google Maps, 58 minutes. I just received a new quote that now for my TOTAL 58 minute trip, they have to increase the sprinter minimum time to 5 HOURS and the SUV for 3 HOURS!!!!! For a 58 minute job!!! If that is not a complete rip off, tell me what is.

Reno-Tahoe is really the best. Don't let a cheaper company ruin an otherwise good travel day!…read moreEdgardo arrived before time-always a relief! These drivers are highly trained in all aspects of driving and customer service. A wonderful office team keeps things running smoothly and communication was excellent.My deepest thanks and appreciation for such a great group!!!THANKS!!!!

This is not a party bus/limo! Completely false advertising. This is a transit van that appeared the…read moredriver was living in, two of us were sitting on coolers and a makeshift bench. He claimed he sent photos of the van to us before time, ABSOLUTELY never did that. Driver had very odd communication and arrived late. After taking us to our first stop he tells us he's taking the van to a mechanic and will be back.... At our next stop he got out of the van to try to take photos of an intoxicated girl that was not in our party. We booked based on other positive reviews but please be careful booking (especially ladies). He charged our card 4 different times and had numerous uncomfortable interactions with us all night.

Yan and his perfect limousine service is by far the best that the Tahoe has ever seen in at least…read morethe 58 years we have been full time residents. The timely pickup and communication prior to picking us up late on Sunday night with an absolutely clean and safe vehicle was so welcomed . We will definitely use this service in the future. Bruce and Molly Olson

My friend recommended sierra west to me for my next business trip, I gave them a call and…read morescheduled a pick up time where to pick me up and to my destination, the driver showed up on time in a nice fully loaded SUV , the car was very clean and detailed very nicely. The driver was very polite and helpful getting my luggage into the car. He knew his way around the area very well and didn't have any problems getting me to my destination on time. I highly recommend this company for any of your travel needs in the Reno Tahoe , and surrounding areas, I want to thank Roger Wilson the owner and the rest of sierra west for the great service They provided me, Benjamin Bryant.

service ever. Picked up at my home and driven to the very clean limo great service. The driver…read morewas very polite and me water with my bags. I wouldn't use any other service.

Our driver Justin was extremely impressive . He was punctual and good with directions…read more Our guest all got on and off the shuttle in a speedy fashion and everyone was happy w the service. I'd recommend this service to anyone hosting a big group like we did. Bell limo service was affordable for us and the service was top notch. Thank you Bell and thank you Justin.

We tipped in cash and the driver Kathy took it upon herself to charge an unauthorized additional…read more$40 tip to the card used to book after we were dropped off. Still waiting on the refund they said they would process when we called about this. DO NOT TRUST THEM

This was my first time ever using a long-distance chauffeur service, and WOW--this experience…read moreexceeded all expectations! I couldn't have had a better experience. The pricing for a round trip from California to Nevada was extremely reasonable, especially for the level of service provided. Both drivers were outstanding--professional, personable, and made the entire ride enjoyable. And the owner? Absolutely hilarious and genuinely awesome. He is truly one of a kind, welcoming, and clearly takes pride in delivering a top-tier experience. You can tell they care about their clients. What really stood out was how comfortable and engaging the ride felt. The conversation made the trip go by so quickly, I honestly didn't want my return ride to end. I highly recommend this service to anyone looking for reliable, high-quality transportation. First-time customer turned loyal client. Because of this service I can't wait to book another trip!

Terrible drivers, rude not very pleasant. Very pirated with everything asked of them. Wouldn't…read morerecommend

I use this service monthly for transportation to and from my eye doctor. I have had several…read moredrivers and I find them all to be careful drivers, they are consistently on time at both ends of the trip, and they are very friendly and helpful. I have been exceptionally pleased with this service.

not trustworthy canceled on us the day of the event and that is super unprofessional really…read moredisappointed with my service .

wonderful prompt service very clean vehicles. Service was a smile I would not use any other service.read more

Great company , punctual, professional really nice new suv. Our driver Greg was super cool and new…read morethe area well.

Excellent service ! Professional, reliable, quick to reply to request for service. Highly…read morerecommend !

Great service. On point. They picked me up. On time. Dropped me off early. Really nice people. I…read morewould highly recommend them

Excellent ride! Larry, cabR710, runs a smooth cab ride. He also found my phone and left it in safe…read morehands where I was at after I accidentally left it in his backseat. Rosie from dispatch was also phenomenal for booking Larry for my ride home and ensuring I was able to retrieve my cell phone. Thank you Mr. Larry and Miss Rosie for keeping a wonderful day exquisite with love, honesty and compassion. Sven, from the customer line, is always excellent as well! Plus, almost every ride I've received has always had friendly, respectful, professional drivers. Respectfully, Leslie

Don't waste your time / money on the company . I reserved a cab 12 hours in advance to take my…read morefamily to the airport on 7/16 at 6:45 am. Never showed . I called asking status and they claimed they didn't have my reservation . Needless to say, I barely made my flight and was forced to pay $200 to park at airport. After 3 calls to speak with ownership, I received a call back from the opps manager Brittany, (3 days later) who claimed she saw my reservation and would get back to me within 2 days .. (I gave her the names of all people I dealt with at the company) 1 week later, after several follow up calls, I still have not received a call back . No wonder their ratings are so poor !!