We used Sunset Limo today for transportation from RNO to South Lake Tahoe, and I wanted to take a…read moremoment to share how wonderful the experience was. Our chauffeur, Jade, was absolutely amazing. She was professional, friendly, and made the entire trip smooth and enjoyable. I would definitely request Jade again and highly recommend her to anyone using your services. While I'm sure all of your chauffeurs are great, Jade truly stood out. Thank you again to Sunset Limo and Jade. We look forward to using your services again in the future.

Wow! I called them back to confirm my booking and was treated so rudely. I didn't mind that he…read morecouldn't recall our conversation or the quote he gave me just yesterday, but he acted like he was offended & put off that I didn't want to just give him my credit card info without providing me a written quote. Well, considering he had no recollection of the vernal quote he gave me yesterday and his price today is even more, can you blame me for wanting something in writing? Ugh, plus his excuse for his rudenss was that he had more business than he did kindness, courtesy, & professionalism.

Reno-Tahoe is really the best. Don't let a cheaper company ruin an otherwise good travel day!…read moreEdgardo arrived before time-always a relief! These drivers are highly trained in all aspects of driving and customer service. A wonderful office team keeps things running smoothly and communication was excellent.My deepest thanks and appreciation for such a great group!!!THANKS!!!!

Amazing experience from booking with the sales team- friendly, accommodating and on call 24 hours…read more Our driver Brian was top notch!!! Very knowledgeable, professional and excellent driver. Brian is also a great photographer They created a memory we will never forget

I rented the TahoeXpress LimoBus to transport several groups of my friends between the Reno Airport…read moreand Heavenly Village in South Lake Tahoe for a Bachelor Party. TJ (the owner) did a great job coordinating with me and getting all of us to our destination safely. The shuttle experience itself is what you make of it. We had an absolute blast inside. We played our own music, brought our own drinks and snacks. TJ also provided some additional snacks and beverages just in case we needed it. TJ was very accommodating, allowing us to make multiple stops to get groceries, use the bathroom, and grab lunch etc. I highly recommend this service. Anyone traveling in a large group should use this service, especially for a drive as long as our was.

Communication was excellent! super friendly driver and our whole party had a great time!!read more

service ever. Picked up at my home and driven to the very clean limo great service. The driver…read morewas very polite and me water with my bags. I wouldn't use any other service.

Professional, courteous, on time and SAFE. A tire bolt flew through the window right near our…read moredriver. He remained calm and pulled the bus to the side. After a brief delay making sure the hole in the glass did not impede his vision, we were off. GOOD job!

Our driver Justin was extremely impressive . He was punctual and good with directions…read more Our guest all got on and off the shuttle in a speedy fashion and everyone was happy w the service. I'd recommend this service to anyone hosting a big group like we did. Bell limo service was affordable for us and the service was top notch. Thank you Bell and thank you Justin.

We tipped in cash and the driver Kathy took it upon herself to charge an unauthorized additional…read more$40 tip to the card used to book after we were dropped off. Still waiting on the refund they said they would process when we called about this. DO NOT TRUST THEM

This was my first time ever using a long-distance chauffeur service, and WOW--this experience…read moreexceeded all expectations! I couldn't have had a better experience. The pricing for a round trip from California to Nevada was extremely reasonable, especially for the level of service provided. Both drivers were outstanding--professional, personable, and made the entire ride enjoyable. And the owner? Absolutely hilarious and genuinely awesome. He is truly one of a kind, welcoming, and clearly takes pride in delivering a top-tier experience. You can tell they care about their clients. What really stood out was how comfortable and engaging the ride felt. The conversation made the trip go by so quickly, I honestly didn't want my return ride to end. I highly recommend this service to anyone looking for reliable, high-quality transportation. First-time customer turned loyal client. Because of this service I can't wait to book another trip!

Terrible drivers, rude not very pleasant. Very pirated with everything asked of them. Wouldn't…read morerecommend

I use this service monthly for transportation to and from my eye doctor. I have had several…read moredrivers and I find them all to be careful drivers, they are consistently on time at both ends of the trip, and they are very friendly and helpful. I have been exceptionally pleased with this service.

not trustworthy canceled on us the day of the event and that is super unprofessional really…read moredisappointed with my service .

wonderful prompt service very clean vehicles. Service was a smile I would not use any other service.read more

Great company , punctual, professional really nice new suv. Our driver Greg was super cool and new…read morethe area well.

Great service. On point. They picked me up. On time. Dropped me off early. Really nice people. I…read morewould highly recommend them

They were very professional and confirmed the details of my pick up time and location quickly…read more Showed up exactly on time and drove safely. I was a little nervous because I had an early morning flight out of Reno the day after Christmas, but it worked out well and I would use them again.

Cab picked my wife and I up at the requested time early in the morning on 1/1/26 with a van as we…read morehad a lot of luggage and delivered us to the airport on time. Great service...highly recommended!

This is the WORST COMPANY I have ever in my 73 years of life dealt with. They have a lock on the…read morewheelchair market. My husband is a paralyzed Vet. EVERY time I have called them, they tell me they will pick us at a certain time. We have had plans cancelled so many times because of their arrogant attitudes. They tell you to call 45 minutes ahead. They came 2 hours and 15 minutes after they told me they would be there. Don't need the van anymore. Tonight, they tell me they will be there at 4:45. Assured me. At 5:15 I had somebody help me put him in my car. At 7:00'pm I called to have them Pick us up where we had dinner and they still had me on the list to pick us up at northern nevada state veterans home where they assured me they'd pick us up at 4:45 pm Just now, I called at 11:34 and was told a wheelchair van would be at Northern Nevada State Veterans home in an hour or less. At 12:34 I called to find ETA. They had no idea. At 12:54 I called and was told the driver would be there in less than 8 minutes cause they were in route. At 1:28 I called and was on hold for 5 minutes when I very calmly (my advent mass said patience, Patience, patience) tried to explain the timeline. The lady that answered didn't let me finish, started yelling at me and I do mean yelling and hung up on me. It is now 2.5 hours since I placed the first call. I keep trying to use them, but it never gets better. I have come to the conclusion they do not like veterans. And we are cash paying customers. A couple weeks ago - the day after Thanksgiving, the driver showed up 1 hour early. I hurried to get my husband ready. Flo waited for us. She said it was soooo slow. But they dropped us off at the restaurant 35 minutes before the doors opened. It wa freezing outside and the restaurant let us wait inside. I gave the driver a $30 cash tip!!! Because she wasn't late. The people at the restaurant were familiar with the HORRIBLE service this company provides. They know they are the ONLY game in town and take advantage of disabled people. That's REALLY SAD in my opinion