Brilliant customer service from the staff save from the owner, who was very quick to take deposit…read moreand blame the customer when a very poorly made outfit was produced for the money. They did not apologise, refused to initially fix the problem in time and then only after causing a scene did they pay us back. Atrocious. Would never shop there again. Up until that moment, I was willing to accept the mistakes made on other outfits, but I was dealing with the rest of the very helpful staff. Unfortunately, the same could not be said of the owner.

Poor customer service, unreliable with orders - always using an excuse and a very sarcastic…read moreapproach throughout the whole process. Extremely rude and expects the customers to accept his shit! Very friendly at the beginning until deposit is taken, soon after there is no more communication from them. Left me in tears and very venerable, he couldn't give to hoots (those were his words).

This was a great store and had been at the corner of East Ham High Street for a long time…read more Unfortunately it's about to close down - damn shame I say!

Pros We recently did up our house and decided to get our bathroon supplies from Lovitts. Initially…read morewe were met by an unexperienced youth who was very limited in his knowledge of plumbing and also the materials we needed. We left and returned later to be met by the owner of the shop. There was a huge difference in him and the rest of staff as he knew and understood our needs and was also eagerly giving us suggestions and alternatives. His advise was sound and he did make a lot of sense. We really enjoyed purchasing our bathroom supplies from him and he also gave a good discount. I would definately buy from him again. Cons The only downside is parking - it is limited and you have to drive around looking for somewhere to park.

I went in for a potato masher…read more I came out with a potato masher, a loaf tin and a mini roasting tray (which were BOGOHP... ok buy one get one half price, might take a bit longer for that to catch on!), a vegetable spiralizer and a new mini draining mat. I'm not sure what happens to my brain in this place but I suddenly want to buy everything in the shop for my own kitchen. Extra brownie points for the friendly happy staff that served me at the till - she was so sweet she even had me signing up to their email mailing list which I usually avoid at all costs. Most of the staff on the shop floor seemed to just be chatting to each other - but I actually preferred not being harassed. The products all seem to sell themselves anyway! They have a range of value to premium brands, and for added smugness I found the branded draining mat was more than twice the price in John Lewis next door straight after this ;)

At the last minute, my older daughter asked my younger daughter to make a cake for her Walima - a…read morepumpkin cake. We were visiting from the States, and had no supplies. We happened upon this store, and voila, everything we needed was here. The store assistants were excellent, helping us find everything we needed (and/or wanted). I would definitely shop here again, and will likely give my older daughter, who now lives in London, gift cards to shop here.

This is located within The Mall Shopping Complex at Stratford tube station. Not a big store, is…read moreoften crammed with boxes taking up floor space, people squeezing past one another & often looks like a jumble sale, but otherwise a few bargains can be found on brand products. Typical chain store where everything inside is priced at £1! Can have a decent camping selection when it's the summery festival season.

Another store located with the stratford mall. This store is bursting with £1 items. Quite a…read morecramped store but always bustling. You can find some bargains if you have to time to look amongst the tatt. Take a look for yourselves!