Extremely poor customer service and unprofessional behavior. There was no phone call or letter letting us know they were coming to our house to do work; they just showed up, banged on our BACK DOOR, and started yelling through the window as to why they were at our house. We actually ended up calling the police to make sure they were legitimate. It turns out that they are a legitimate company, but later, when I called the business, the man I spoke with was confrontational and hung up on me, saying that he didn't need to talk to me. He did call me back, but then LIED to me, saying he did ring the front doorbell, which he never did. The three people in our house--myself, my husband, and my daughter--did not ever hear the doorbell. The man also stated that because the gate to our backyard was open that he thought he could just waltz right onto the property and do what he needed to do. This company has disrespectful and horrible customer service skills, as well as deplorable business ethics. I would never, ever, recommend using Roger Fischer Tree Service to anyone. read more