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    Roger Borchardt, MD

    5.0 (1 review)
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    10 years ago

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    CommonSpirit Cardiology Mountain Point

    CommonSpirit Cardiology Mountain Point

    1.0(3 reviews)
    0.0 mi

    I have to say I am EXTREMELY disappointed and mortified with the reflection of the new ownership of…read moreMtn. Pointe Medical in Lehi Utah that I received this morning. First, the appearance. When you drive up, all you notice is overgrowth and weeds in every green space. Despicable! If the appearance doesn't bother you the registration process certainly will. I came in due to a workman's comp injury I sustained while working at Steward Jordan Valley West. I asked the registration clerk if they have access to those records they used to be Steward. She abruptly interrupted me and said that they were bought out and that Centura/Trinity does not have access. I replied that I have the information and will provide it. Just to understand and confirm what I heard her say, I asked differently about the records by saying, "....just to confirm, you're saying you don't have access?" The receptionist cut me off stating, ".....I TOLD YOU we don't have access!" Needless to say, I was taken aback. I asked her if she was having a bad day. She replied "Why!?" I said you're being quite abrupt. She replied, "Are you calling me a brat?" I said, "no, I'm saying you're being abrupt." She attempted to explain and I replied, "....it's not necessary." These two "first impressions" reflect the dismal experience I received and seem to indicate the level of professionalism and treatment the new ownership has and delivers. I am a firm believer in Attitude reflects Leadership. It is extremely sad to see that our community has to rely and reside next to and on a provider that should exemplify the essence of community and empathy when individuals who are dealing with emergencies or critical illness require medical attention and CARE! Drive in and see a run down, weed infested property and then get insulted by, "I TOLD YOU.....!" How dare you and shame on you're evident lack of respect to our community.

    Went in last week for the $69 heart ct scan. Got a bill today for $437. Called to find out why I…read morewas being charged, when I already paid the $69 and why the amount is so much more. The girl told me I just need to look into it, ummm....that is why I am calling. Asked to speak to a supervisor apparently no supervisors are available. This is ridiculous.

    Revere Health - Me, on the left with Chris F.

    Revere Health

    1.7(126 reviews)
    16.5 mi

    This could be a 5 star review but Ms. Jackie with the sleep disorder unit was rude and difficult…read moreand therefore I refuse to give this place 5 stars. Parking was plentiful. We found the sleep disorder unit on the 2nd floor easily. Check in was easy breezy as I did the required registration process online prior. Waited roughly 10 min before being called back. Nurse asked a bunch of questions and then Dr. Staheli came in. He also asked a bunch of questions before agreeing to do the sleep study. After speaking with the doc he walked us to Ms. Jackie. Not sure if she was having a bad day, but she was rude and seemed bothered by doing a job and made us walk back up front to reception to get our insurance card scanned. The sweet gals told me they were so sorry that she made us walk back to the front and what an inconvenience when it could have been handled by Ms. Jackie. They scanned my card. Sent me back to Ms. Jackie, and then Ms. Jackie has the nerve to ask me to pull out my insurance card to verify the info! What?! After verifying the info matched she rudely told me a few dates that we could do the sleep study. I chose a date. She then told me I had to be back on a specific date fir the follow up with results. When I asked if my child needed to be present she said yes very rudely. I said well that date was her first day of school and I wouldn't let her miss it. She gave me the next date and said if you don't take this date you won't get your results for another 2 months after. Uh, ok, then give me the next date, she wrote it in a business card handed it to me and said expect a phone call from the sleep clinic a day before and don't be late. She turned back to her desk and we left, I do not look forward to dealing with her again, and I hope on our follow up I don't have to!!!

    I am incredibly angry with Revere Health. My experience observing my wife getting a scan there…read moreconsisted of people in their early 20s lost, confused, and overworked trying to do more than they were able to. Whoever runs this place should be ashamed and embarrassed. They then ran the wrong test resulting in a false negative so my wife's ailment remained untreated trying to figure out another solution. Then they charged the wrong insurance and refused to back down that they could've possibly been wrong resulting in us paying a large sum of money for the scan. Again, I don't recall seeing anybody there who was over the age of 24. At a medical facility. They then were unable to admit that they charged the wrong place so we had to pay for the wrong test because, again, they messed up. Stay away from here. If a doctor recommends you here, say no. You're better off poking yourself with a knife. Did I mention that the 22-year-old-girlypop-would-be-phlebotomist poked my wife with the needle 8 times because she wouldn't believe my wife when she said her veins were too small for a regular IV? Or that I had to remind the 23-year-old nurse aid or assistant Provo bro what he forms he had and hadn't filled out and what questions he had and hadn't asked? Or that rather than trying to help us with their mistake charging the wrong insurance they just badgered my wife incessantly until she had to get her lawyer father to step in while they figured all this stuff out? Seriously, these people don't deserve even the microbial respect automatically assigned to an entity when scrolling past it online.

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    Revere Health - Me!

    Me!

    Revere Health - Me and my belief in the importance of Life, Liberty & Property

    Me and my belief in the importance of Life, Liberty & Property

    Revere Health - This is the number she gave me to contact a manager.  However it is just the number to the lab.

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    This is the number she gave me to contact a manager. However it is just the number to the lab.

    Roger Borchardt, MD - cardiology - Updated May 2026

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