Please see the Google review from Patti L Just don't go…read morethere for any care. You won't see a physician. Just a nurse practitioner who will misdiagnosis you. Be aware!

Today I went to the Instacare on Highland Drive, in Holladay, with an earache. Dr Anderson gave me…read morea cursory look and said she couldn't see anything wrong, so there was nothing she could do. She told me to call an ENT. Less than a 5 minute consultation and she was out the door. No printed instructions, no help. I called the ENT, they can't see me for 2 weeks. By then, I might have hearing loss. Thanks for nothing!

My doc at Alta View FC left to another state and I had to find a new doc. She was amazing and sad…read moreshe left. In between doc they were able to accommodate a my prescription. Then the new doc left. I had to find a doc accepting new patients. They couldn't schedule me to see a doc for 7 months. But they told me they would still fill my rx until I had my appointment. No problem. Then they came out with a new policy that I have to be an established patient and they could not fill my rx for 7 months. Now, I have to go explain myself and why I need my rx to Instacare or Connect Care. Horrible service IHC and Alta View! Given the rate they go through physicians and their stupid policies. They are horribly mis-managed. On to finding a new doc and place that gives a sh!t about their patients. Obviously they don't.

I waited 30 minutes like they said I would. The view is amazing from the waiting room! I was there…read morebefore noon on Monday. Dr. Daniel Sperry saw me and gave me good advice and medication prescription. My experience was excellent. Everyone was Pleasant and thoughtful.

I've spent years using Lone Peak as my PCP, and up until now, it's been fine. Sure it has been…read moretough to get ahold of them but overall I appreciated the care until now. I am without medication that is vital and needed for my daily life, and scheduled at their earliest available wich was not until April. I asked if they'd be able to help me with having enough medication to get me to that appointment, and they became incredibly rude, unhelpful, and judgmental. Having been a good-standing patient for so long, this overreaction was completely uncalled for. Given they could not provide the care needed, I sadly have to move on from them, but this was a very unhappy ending and I do not recommend anyone seeking long-term care should visit them.

All around horrible experience. It's a year later and I'm still having a bad taste in my mouth…read more The doctor, who is no longer with the practice was unhelpful and dismissive. And billing is horrendous. Over 8 months after the visit I get a bill - which I thought I had already paid because it was 8 months ago. After several calls, insurance and provider disagree on when the bill was received by insurance for why it took so long for insurance to respond. The health card industry is complicated and convoluted. And I refuse to go to providers who don't help patients better navigate it.

THIS REVIEW IS FOR THE FT. UNION LOCATION OF ST. MARK'S SENIOR CENTER…read moreMy 81 year old mother in law was heartbroken when her geriatrician closed her practice to be closer to home and spend time with her young children. And none of the referrals from IMC were convenient. We found Dr. Gohari on healthgrades and vitals where her reviews are the best I've seen for any doctor in any field! And they were absolutely true! Dr. Gohari has a brilliant clinical mind, and is remarkably thorough. Yet she shows she cares about her patients and what matters to them. Plus, the staff are wonderful. Elaine at the front desk patiently answered all our many questions by phone beforehand to help us choose Dr. Gohari and St Marks. Echo was a warm and knowledgable first introduction to the practice as she reviewed our medical history forms. All round a wonderful experience!

I came here for work so I cant speak to the medical care here…read more The campus was well labeled and I was able to find my meeting place very easily. Parking was easy, no complaints. And surprisingly, the hospital cafeteria was very good. I have quite a bit of trauma over the years eating in hospital cafeterias and this place was a pleasant surprise and my colleague suggested we check it out. I had a tofu bowl and it was delicious! I also had some fresh pineapple and a diet soda. Prices were reasonable and Id definitely return. The place was swarming with hospital staff and was hard to find a place to sit, so snag your seat quickly. The views are so sick of the mountains, Id never get tired of looking at the mountains here in Utah. Id definitely return and normally I avoid hospital cafeterias like the plague.

My wife went in for reconstructive surgery of her elbow, the injury of which is a result of a fall…read more Places like hospitals, grocery stores, some chain restaurants will always have negative reviews because of the thousands of customers they serve and because of the human factor where things will never be perfect and many will come online to vent their dissatisfaction. All understandable. Our experience here was extremely positive. The experience started with the whole network from their Urgent Care, which was wonderful, to the CT scans, to the physician to this hospital. All in the Intermountain system. The doctor was down to earth, explained everything, entertained and answered questions, friendly, assuring, positive. From checking in at the front desk to post-op care, all the staff, the nurses and attendants were very helpful and friendly and supportive. This goes for their urgent care services as well. Gotta put in a plug for their cafeteria, which isn't a cafeteria, it's a food mall! So many choices: pizza, make your own salad, make your own sandwich, soup, grilled items, deserts, coffee/hot chocolate/steamed milk/smoothie station, etc. Tons of grab and go options. Even can get grilled salmon. I had a sandwich toasted and it was great along with a small bowl of vegetable beef soup. Very reasonable prices. If you don't want to eat here, there are enough good options nearby. It is a comfortable hospital, the waiting rooms were spacious with "comfortable" chairs. I put that in quotes because the chairs really gave me a sore bottom. Plenty of electric outlets and free WiFi. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Note: This office is extremely busy because the providers are amazing!…read more Having worked in the medical field, I find many people don't understand that doctors cannot just fulfill requests at the drop of a hat. They are juggling hundreds of patients in clinic with hundreds of requests coming in the back end at the same time. Dr. Prater is my primary care provider and I can see why she often has a long list of patients waiting to start care with her, she is the perfect PCP! She actually takes the time to listen and makes sure you leave feeling cared for every time you visit. Her medical assistant Shauna is so incredibly hard working and always does her best to accommodate me. Although it is not at the snap of a finger because of Dr. Prater's busy schedule, they do see and get to my requests in a timely manner. I'm excited to continue my care with Dr. Prater and Granger Medical!

I was looking for a new primary care physician as mine left the profession. I got an appointment 5…read moremonths after I filled out the paperwork due to her long waiting list (unfortunately I have found this is the norm do to a lack of enough doctors to go around after many are mysteriously leaving the profession.) Anyway, 3 months later I received a DMV form for a seizure I had 17 years ago with no problems or medication since. I turned the form into her office because my previous Dr had me do that and filled it out for me. Understandably they said they could not fill it out without seeing me. They recommended that I go to urgent care because they would sign it and suggested another office that could do it for me. I tried both options but neither of those panned out, neither office could do it for me. When I report back to Dr Prater's office, they said that they would do it, just not until I had been seen and asked if I wanted to be put on the cancellation list. I told them yes. A month later, when checking on paperwork for my daughter I asked about the cancellation list. The office person told me I was not on it. I again requested to be put on it. I assume but have no knowledge as to whether that actually occurred. Now, 2 weeks before my appointment and 3 weeks before my form is due to the DMV, they call me out of the blue and tell me they are cancelling my appointment and can not help me, that I needed to call a neurologist. I do not have a neurologist as my neurologist retired, his office no longer exists, and I have not had issue for 17 years. At that point, I voiced my frustration with the office for the spot that they were putting me in. I did what they recommended and called to schedule an appointment with a neurologist. Neurologists will not schedule any appointments with patients without a referral from a primary care physician. I was informed that they would not accept me as a patient because of the frustrations I voiced. But, the truth is, they called me out of the blue 2 weeks before my appointment to cancel giving no reason other than that they would not sign the form that they had previously said they would sign. The decision had already been made before I voiced my frustration. I am not sure who they had plans to give my spot to, but now I am in a bind because of the deception and unprofessionalism of this office. Stay Away!

Been here several times. Better price for blood lab work. Usually have a hard time finding a vein…read morebut 2nd try worked!

Very convenient, thorough, professional, and fast. Exceeded…read moreall my expectations. Would go back.

Came here for my wife. I was worried there would be a long wait coming to a larger location than…read morewe usually do. But this wasn't the case. We only waited a couple mins and we got in to see the doctor. The nurses and the doctors were also very friendly.

Disappointed. Wanted to find a female primary provider to help answer some questions regarding…read morechanges in health after 60. Was given two names from my insurance. Called the West Valley clinic and both were not accepting new patients. Was told I could call back each month to see if any openings became available by chance. Pretty sure leaving my health to chance is not in my best interest. Once again disappointed in the service.

I've been waiting over three months for a sleep study referral--signed by my doctor--to be sent to…read morethe sleep center. Despite multiple calls and even an in-person visit, neither the office nor Optum's referral center has successfully faxed it. The sleep center confirmed they still haven't received the referral. This delay is unacceptable. Untreated sleep apnea can lead to serious health risks including high blood pressure, heart disease, stroke, and even dementia. Optum, please take this seriously and resolve this immediately--patients' health shouldn't be jeopardized by administrative failures.