I've been waiting over three months for a sleep study referral--signed by my doctor--to be sent to the sleep center. Despite multiple calls and even an in-person visit, neither the office nor Optum's referral center has successfully faxed it.
The sleep center confirmed they still haven't received the referral. This delay is unacceptable. Untreated sleep apnea can lead to serious health risks including high blood pressure, heart disease, stroke, and even dementia.
Optum, please take this seriously and resolve this immediately--patients' health shouldn't be jeopardized by administrative failures. read more