Had a good experience at prime Auto. The owner is easy to work with and all the DMV paperwork is…read moredone in house which makes it very easy and a quick process. The cars are reasonably priced. Very friendly customer service they go above and beyond to get you into a car. Thank you prime Auto!

Had to have my car towed because my alternator died (RIP, lol). Tow truck driver raved about how…read moregreat the guys are at Prime, which made me feel very confident. It didn't take too long after they received it for Chad to give me a call to discuss what they had found. Sure enough, needed a new alternator and a battery as well. He did his best to find me the least expensive solution while getting quality parts, and they fixed it quickly and efficiently. Throughout the whole process he communicated with me in a very friendly manner. My baby runs like a dream now and I will continue to bring it to Prime as she ages and needs more love! Highly recommend!

I had a tire blowout that ended up ripping apart a bunch of the wiring and electronics. Drew fixed…read moreeverything in just two hours, and the quality of his work was excellent. He really knows what he's doing. I highly recommend him!

Everything was smooth and fast! Very open with communication about what was wrong with my vehicle!…read moreDefinitely will be coming back again! Best value by far. Got exactly what I needed for a very reasonable price! Thank you!!

I would leave 0 stars if I could. Paid for engine up front. Took 50 days to get the car back with…read morenothing done! Ryan told me the 1st engine he ordered was throwing codes and needed to get a new one. The main engine was never even taken out of the car. Horrible communication- had to go to the shop multiple times and speak with his dad to get any information. Didn't answer calls or texts for for over a week at times. Showed me a "text from the carrier" that the engine was being delivered at one point. I called the carrier and they never received an order for the engine/ car I had. Blocked off shop windows at one point so I/ others couldn't even see the vehicles. After 50 days got car and cash back with 0 work done except for the battery being disconnected. Complete waste of time. Save yourself the trouble and go somewhere else!!!

Don't take your vehicle here. He had my car for more than a month. Didn't answer texts or calls and…read morewas slow to repair my car. I had to drive out there at least once a week to see if I could even find out what was going on with my car. I found out the parts he was claiming hadn't come in were available immediately from the dealer and was instantly livid. He claimed he was trying to save me money but what he was doing was inconveniencing me. In the end, he half-assed fixed the car. I paid $1400 for a repair that ultimately failed and is going to cost me $3000-5000 to repair because he didn't fix it right and when it broke it caused internal engine damage. Communication sucks once he gets your vehicle. Like it is seriously nonexistent. Even catching him at the shop is haphazard. His dad is often there, but is not at all helpful other than to tell you his son doesn't answer calls or texts for anyone. His work is sloppy and shoddy. I am still so angry about my car and his lack of care with it. He came with the recommendation of a mechanic I thought I could trust. I don't care who tells you to use him, don't!

Eric is helpful to explain my car's problem, fixed it very quickly. reasonably priced. Super nice…read morepeople. I highly recommend them.

I am from Colorado, traveling through Lafayette with my job when my brakes begin to grind loudly…read more Picking a repair in a city that I've never been to before adds a big risk of being taken advantage of. I happened to be driving past Weise at 3:00 pm. The shop looked clean and well maintained so I pulled in and spoke with Eric Weise. He and his technician were able to quickly diagnose that my rotors and pads both needed replacing. It was metal on metal. I thought I was going to need to schedule an appointment for the next day. But they then secured parts and started to work. By 5:00, it was done. Done. In two hours. Their prices were right in line with average prices posted on the web. I'm safe and sound again. Weise and his tech were both knowledgeable, professional, and efficient. From a weary traveler, thanks for a job well done at a fair price.