I first contacted Kevin at Rod's Electric and explained to him what was going on with my standby generator not starting. He stated it most likely was the starter. Within a couple of days a technician (MIke)arrived and determined it was in fact a starter problem. Two days later the same technician arrived and installed the new starter along with a cold warming kit. Great service considering the numerous calls they had received from other customers having problems. I also have office employee, Christine, to thank for making my repair happen as quickly as it did. Thank you Rod's Electric.
John N. read more