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    Rodolfo A Perez, MD

    3.7 (3 reviews)
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    21 days ago

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    11 years ago

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    Center for Diabetes and Endocrine Care - Waiting room

    Center for Diabetes and Endocrine Care

    4.5(4 reviews)
    12.9 mi

    I'm grateful to have found Dr Mitchel Jacobson , After my…read moreother doctor retired it was a blessing to find him. He has help me with my thyroid Issues ,and now I'm on the right dosage. About Dr Jacobson Dr. Mitchell Jacobson attended Northwestern University and Northwestern University Medical School between 1957 and 1964.His internal medicine residency was at the Medical College of Wisconsin from 1965-1967. He then completed an endocrinology fellowship at the University of Michigan Hospital in 1967-68, followed by another year at The Medical College of Wisconsin in 1968-69. He is a past president and chairman of the board of the American Diabetes Association, Wisconsin affiliate. He is also a past president of the Milwaukee Academy of Medicine and past medical director of The Diabetes Treatment Center of America at Columbia Hospital, Milwaukee, Wisconsin. He is currently a clinical professor of medicine at the Medical College of Wisconsin and the University of Wisconsin Medical School. He is also a clinical affiliate professor of biomedical science at The Charles E Schmidt College of Medicine, Florida Atlantic University, in Boca Raton, Florida. Dr.Jacobson is a member of the American College of Physicians, the American Diabetes Association, the Endocrine Society, and the American Association of Clinical Endocrinologists. He has been listed repeatedly in the Best Doctors in America and has received the outstanding clinical faculty award from the University of Wisconsin School of Medicine and Public Health, Aurora Sinai Medical Center, on several occasions. He lectures widely on diabetes, lipid disorders, thyroid disease and hypogonadism, as well as other topics in endocrinology and metabolism.

    I made an appointment here because Sharon Lamkin, PA came highly recommended by my coworker's…read moreboyfriend. I needed an endo because my new insurance are assholes and basically only cover 1 insulin. So I need a physician to battle with the insurance so I can get approved for a CGM, test strips, and my pump. I had a difficult time making my initial appointment, which should have been a red flag. I hate going to new Endos because they always make you come for an appointment every 3-4 months. Like, I have been a type 1 diabetic for 18 years so I think I know a thing or two. Plus I am forever spoiled by my original Endo in NYC. With that being said, I expect to be told I would be seen every 3-4 months during my initial appointment. Once I arrived for my appointment, I was given some paperwork to complete and was told to take a seat in the room adjacent to reception, which was the waiting room. I did not sit there too long and had a lovely conversation with a fellow patient. I was led to an exam room, where my vitals were taken but the BP machine was malfunctioning and the nurse took some time to complete that. I was then led to another exam room and told to take a seat. Sharon entered within 15 minutes and I knew immediately she was great! Sharon reviewed the usual bs with me and offered to assist me with fighting my insurance to obtain a CGM and other supplies. She also offered to give me syringes because she had an abundance but I did not wind up getting them. I had to get labs done so I was sent to the lab, which was in the office. That is always nice. I sat outside the lab and observed an argument between lab techs/phlebotomists and one was not wearing a mask or gloves. I took specific notice to that because we are in a medical environment and the lab should be of utmost importance to take these safety measures! I informed the phlebotomist that I have difficult veins to locate and most have to use a butterfly, to which he stated "that means they didn't know what they were doing". Um actually they did and it was less painful for me. I am always squeamish when getting blood drawn so I shakily wobbled out to the reception when done to complete the wonderful visit. I was told my copay was $20, to which I paid. They made appointments for lab work and follow up with Sharon for 3 months later. In the meantime, Sharon provided me with the contact information for Valerie, who assists patients with insurance issues and obtaining supplies. So of course I emailed Valerie the following week and was immediately met with slack and in my opinion, an attitude. Needless to say, I never heard back from Valerie after one or two emails and I did not receive approval from my insurance for supplies. I tried calling the office over and over, using every extension and no one answered. I later received a bill in the mail for $333 which was for "my copay" and lab work. I was never informed of my lab results. I attempted to call the office several times but alas, no answer. Diane emailed me to obtain funds, to which I told her I never received results so I am not exactly sure why I am paying, how questionable the $150+ extra copay on the bill was, and I would need to do a payment plan. Diane did not have answers for me and requested I call the office. I informed Diane I can never get anyone on the phone, to which she insisted I call her extension-guess what? I called 5 times I always got the voicemail. So I left a message for Diane. I received an email the following day from Diane offering me a payment plan. So basically, Sharon Lamkin was the only smooth part of this experience. This is an extra long review but cmon, it is bad enough we have to live with diabetes that dealing with extra unnecessary obstacles makes it even more defeating.

    Arnaldo Villafranca, MD

    Arnaldo Villafranca, MD

    4.3(4 reviews)
    10.0 mi

    Dr. Villafranca completely transformed my health. When I first met him, I was facing kidney…read morefailure, weighed 308 pounds, and had an A1C of 12. Thanks to his expertise and care, my kidneys are now stable, my weight is 233 pounds, and my A1C is 5.7. His professionalism, compassion, and dedication gave me a second lease on life, and his staff in Pembroke Pines and Davie have been equally remarkable. I will always be grateful.

    It's a shame his staff is so poorly mannered because he is an intelligent and caring practitioner…read more His staff is the ONLY reason I'm changing providers. Also it's unethical to overbook future appointments to where the patient is unable to receive their medication due to the office not having any appointments for the next 3-4 months. Is it ok for diabetic person to go without their insulin because they can't get their endocrinologist to refill their prescription due to overbooking and not being able to speak with the Dr? NO. IT'S NOT SAFE OR APPROPRIATE to make a patient go without their daily medication due to overbooked appointments, despite myself and pharmacist calling this office. The same regard should be taken for all of those that suffer from autoimmune diseases. That is a liability and borderline negligence. Terribly unprofessional and unhelpful staff on top of that matter would make anyone look into reporting this situation to the appropriate governing bodies. ***Edit: I would like to amend my original review with the fact that this office called me within 3 hours of submitting the original post/review. It's unfortunate that a negative review is what ilicits results. I would like to stress that Dr. Villa Franca is an EXCELLENT physician. However he's so good you can't get an appointment unless you don't mind waiting 3-4 months off from when you initially call. Not sure about you all, but I don't like to "sit" on health problems and don't like feeling sick. So waiting that long for an appointment with him is not ok with me. I will commend 1 person in particular from their office that took this matter very seriously and performed very professional conflict resolution via telephone. Thus, why I changed my review from 1 star to 3. All I can say is be an educated consumer and medically advocate for yourself.

    Rodolfo A Perez, MD - endocrinologists - Updated May 2026

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