We had gotten locked out of our home and he wise clear and concise about his arrival time. He was…read morethere in less than an hour. He was very professional had all the needed equipment. We were concerned our locks would be damaged but he did a clean job. We were in our home in minutes. His rates were also comfortable, he did not charge us an arm and a leg like other places. We are very grateful and would recommend his valuable work to anyone. We now know who to call for anything key related.

We called Josh to help us re-key our new home. When he showed up, he walked around the house with…read moreme, took note of each lock, advised me on our best options, and gave me an up-front price and explained the costs. Josh is trustworthy, friendly, and incredibly good at what he does. I would call him again in a heartbeat with any lock-related issues and recommend him to my closest friends and family members. Thank you Josh!

Called for a locksmith for a sheriff lock-out, the woman answered the phone with so much attitude…read moreand aggression. She immediately says are you from NY , because my ph# is a new york number I tried to explain to her that I work in NJ before I could even say my name, where I work and what I need she then proceeds to tell me with attitude that the locksmith died 2 months ago and says she can't help me. This business and ph# was listed on the states website as APPROVED/licensed lock-smiths. I would never do business or recommend anyone to do business with them. Horrible customer service, bad attitude, bad service. I wish I could give them 0 STARS !!!! DO NOT RECOMMEND.

Bernie showed up fast and got the door unlock super fast. Very nice man speedy service and cheap…read morefor the quick service. Definitely recommended if your locked out.

Friendly prompt service, changed all locks on my house and garage to the same key, cleaned up areas…read morewhen finished with doors.

I had a very old key that couldn't be replicated at any of the chain hardware stores. Clem's…read moreresearched it in their handbook & cranked out 2 perfect dups in seconds for a very reasonable price!

I used Berks Security to replace locks in three different units from 2018 - 2023 and I was always…read moreincredibly happy with the quality of their work. As a remote landlady, I truly appreciate their responsiveness, reasonable pricing, and excellent quality. Highly recommend!! (Need help with an antique door lock mechanism now, and I didn't even look at any other places - I really hope they can help me with that as well!)

Called at 200 pm this afternoon requesting a locksmith meet us at an elderly gentleman's house who…read morehad locked himself out. They took my call and ask for the information and promised a return call within 30 minutes. I called back a 2nd time. Same thing, locksmith will call you back within 30 minutes. Called a 3rd time and said I'd you can't come out, please tell me so I can try and find someone else. Again, locksmith will call you within 30 minutes. It has now been 8 hours. Not one word. No one returned call. Not even the cloudy of a text saying I'm too busy and can't help. Find someone else. Do not waste your time with this place. No compassion for an elderly man out in the cold and 0 courtesy to even return a call.

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.

Great customer service and nice variety of things you can't find at the big chain stores. Very…read morefriendly and knowledge staff. Felt great to support small business owners. Will be back again a.

Basically, the nicest people in the world ! Quick and fair…read more I wish all places were this friendly.

I called because the front door knob didn't work - the guy on the phone had me go through what was…read morehappening - he fixed over the phone - talk about honesty - he could of easily came here and 80$ n 2min later be gone - I will use and definitely recommend

Valley Lock & Door is a Lock for service, Quality and Value. Our garage door was askew and could…read morenot be moved. The spring and cable needed adjustments and Tom was there today at the appointed 3:00 PM time and made the repair in 20 minutes. He also went above and beyond, tightening the spring and moving the handle, lock and rope to make it easier to operate for my wife. These are true professionals that provide timely, quality, outstanding uncompromising service at a fair and reasonable cost. They have my unequivocal support, recognition and recommendation. You simply can't go wrong with this company.

Had them out for repair on our opener and some other repairs. They were professional and…read morecourteous. They did not try to talk me into repairs I didn't need. Listened to my issue, even worked with my home warranty company. Cleaned up after they were finished. Great Company:Highly Recommend!!

Called multiple times. Voicemail if full. Unless they answer your out of luck. It's very…read morefrustrating, so I'll find another locksmith. I suggest you do too.

josh was great! I was very nervous when I made the call for help. Josh was very patient with me and…read moreexplained how the process would go. Josh came out and the process went very well and I was very happy with the service!