Dr. Goldman and his staff are extremely helpful and have a great attitude. I called last minute to…read moretry and be seen today after suffering from a bad ear infection for a few days. I had some hearing loss and it was due to ear wax buildup. Within an hour I was in and out. And most importantly I can hear again!! He accomplished in 30 minutes what two of my regular doctors visits couldn't. Highly recommend this practice.

From the owner: Specializing in: - Physicians & Surgeonsread more

Dr. Westbrook and his staff are wonderful. He corrected my deviated septum. I had minimal pain…read moreand healed quickly after my surgery without complications. Dr. Westbrook answered all of my questions and made me feel very comfortable prior to the procedure. He has a wonderful bedside manner and his staff is very warm and professional. If I could I would give Dr. Westbrook and his staff 10 stars. I would definitely recommend El Paso Head and Neck Center for ENT issues.

Two years removed from going under the knife twice with Dr. Westbrook and still have pain on the…read moreleft side of my neck. I had throat cancer and would not recommend this provider. There was a time during a check up that he didn't even remember who I was! He seemed more concerned with salvaging his business during Covid than doing was right for me. His office staff were super nice and helpful.

Horrible staff and service. Dr. Arango performed a surgery for my 85 year old grandfather, and did…read morenot want to see him during the follow up appointment. It wasn't the doctor personally, but he needs to get other staff and/or systems in place. He has 3 offices and they each just blame the other offices for not answering phones and failing to set up appointments. Very frustrating and upsetting!!!!! They asked me to go back to the primary doctor t get a referral after they had set up an appointment for us. I lost a day of work. This is a follow up after a surgery. But they failed to schedule him in during the 90-day window and now we have to do their work.

I was having dental issues caused by sinus infections. My primary care MD sent me to Dr Nanez at El…read morePaso Ear Nose and Throat. Dr. Nanez did not hesitate to check into the situation and sent me for a CT scan. He followed up with some medication that cleared things up quickly. The staff here are great and helpful.

Waste of money and time, doctor is about as useless as an anus on an elbow…read more Takes me into first room, looks in ear, ok let's take a closer look in the next room. Brings out a tuning fork, can you hear this? Wtf would I be hear if I couldn't hear? You bring me into another room, just to charge the insurance more, and schedule me for a hearing test on top of that! Useless Even talking to the office, they know it's a scam

I have seen Dr. Bright on a regular basis, for a chronic ear infection, since 2017. He has been…read morethorough in his treatment of my ear infection, and has always answered any questions I have regarding my condition. I am very grateful to him and Ruby, and all of his staff, including his office staff, for their patience and kindness to me, as I am a Post Polio survivor, and wear leg braces and use crutches. Ruby is always ready to offer assistance, and makes it as easy for me, as possible, during my visit with Dr. Bright. Thank you Dr. Bright, Ruby and staff for all of your help. It is greatly appreciated.

Dr. Reiersen is great, as are his medical assistants. Very…read moredisappointed by the customer service provided by the office staff. They don't answer phones at this office. Instead, you are instructed to leave a message for a call back, but they don't call back either. I called several times over 2 days without an answer. Had to go in person. When I arrived, there were 4 people at the front desk, yet no one could answer the calls and no one could call back. It's unbelievable how a medical office can run a business in this manner. These physicians are going to lose business due to the staffing and how they run the office. I won't be going back.

Just got back home yesterday having polyps removed from both nostrils. I was so impressed with…read moreDr.Kevin Bright and his team. The team at El Paso Day Surgery is excellent. From the registration desk ,which is well organized, and thru the whole process led by Dr.Kevin Bright. THE PREP NURSE WAS EXCELLENT. Very organized, thoughtful and caring. She explained everything in detail.The Anithesiolog was excellent. He explained the whole process of putting me under for surgery And what to expect and Dr Bright...what can I say,he worked on me several years ago concerning another issue I had.The treatment was great then and yesterday's surgery was just as good.What an excellent ENT Dr.When I was in recovery Sandra was there with and helped me get all the way through the procedure and took me all the way to the vehicle. THANK YOU DR.KEVIN BRIGHT AND STAFF FOR YOUR EXCELLENT SERVICE!!!!! And a special appreciation for Krystal for scheduling a smooth overall experience!

Was referred to them on 12-18-24 by my general md for a burst abdominal hernia. As of 1-8-25 never…read moreheard back from them. I called after the event and was told I would be contacted after the new years holiday. I would not let them work on my pet feral pig after being run over by a car if this is the best they can do. If they can't run the front desk any better than this, why let them cut you open. Mad Stu.