We needed a place to stay while we looked for an affordable long-term BNB. Unfortunately, we found this place.
--Arrival-- 2/5
First, there was only one staff person available to check us in. I originally booked the room under my name, but my super pregnant wife arrived before me. The woman at the counter gave her grief about her checking in. She almost didn't let her do so until I showed up.
Next, they didn't have any room keys. This means the only front desk person had to take us up to our room. We had to take turns to go out to the car so someone could be in the room.
--The Room-- 2/5
We received a two queen bed room. This is what we requested, so no problems there. Let's start at the front of the room and move backward. The bathroom was pretty big, but in disrepair. There was a cockroach in the bathtub and the shower head looked like it was about to fall off. There was plenty of water pressure; this was something to be happy with. The toilet didn't flush all of the content in a single flush. It even ran every once and awhile. This means that the components on the inside needed to be updated/repaired so the internal leakage stopped. The bathroom received two stars, only because of the space and the fact that the water pressure was decent.
--The Bed-- 2/5
They were beds. They had pillows. The bed covers were outdated and ugly. The bed wasn't very comfortable. I did not have a good night sleep. It's important for a hotel to give you the comforting feeling when you're in the room, this one did not.
--The Fridge and Microwave-- 1/5
The fridge was rusty and ugly. The microwave was confusing. It didn't have the normal buttons a microwave normally does. I'm very good with any piece of technology and it took me a minute to figure out how to actually work this thing. Tip: Press the power level button first and then enter the time.
--The Pull Out Sofa Bed-- 2/5
It took up a lot of space, but it was functional. It was an old model, the kind with the really flimsy mattress that folds up into the sofa. My four- and two-year-olds slept on it. They didn't complain in the morning, but I wouldn't expect them to.
The Next Morning...
--Breakfast-- 1/5
It was not a pleasant experience. We have eaten in many hotels for breakfast. This one was quite boring and dissatisfying. From left to right...
Water jug with limes and ice. What if we wanted just iced water? Nowhere to be found. I didn't even know where the water fountain was.
Coffee pump jugs. I don't drink coffee, so I couldn't tell you if it was good. I can tell you that there was a hot water pump here too. My wife accidentally dispensed some of the hot water and it had coffee grounds in it.
Juice and Milk. You couldn't tell it was milk unless you knew to try. It was actually a container that made me think of coffee creamer.
Typical three choices of cereals: frosted flakes, fruit loops and raisin bran.
They had mixed muffins and white bread. A single toaster was available. A single, home brand toaster for the 20+ people trying to eat breakfast.
There was a single waffle iron. I didn't get a chance to make waffles, but I imagine it's the same as the other places.
On the walls they had posted on plain paper, "Eat in only..." and some other verbiage that strictly forbid you to take the food to your room or even outside. It was quite unfriendly.
My wife ended up going into labor, so we rushed out around 8:30 AM or so to go see the midwife. I called back to the hotel and explained that my wife went into labor. I asked if we could have a late check-out so we could arrange for someone to come get our things. First, they said "checkout is at 11, we can give you until 12." I reiterated that we were at the birth center. She put the phone down and came back. "I see you're a Choice Privileges member. We can give you until 2." Seriously? You'll give us until 2? How nice of you... :-|
We will not be going back to this hotel ever again. I'll be reviewing on as many sites as possible. Terrible, horrible, no good hotel. read more