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    Fairfield by Marriott Inn & Suites Tampa Wesley Chapel

    2.8 (17 reviews)
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    My "clean" towel
    Rita H.

    Yes the property is newer but a lot more training needs to be done here because by the looks of it not very many people know what they're doing. I stayed here for a very very long time and you'd think you'd get exceptional treatment since you're elite and bringing the property business buy that's far from it. I do have to say that the ladies at the front desk are great! Makenzie and the gals always had a smile on their faces and made you feel welcomed.

    Tiny closet (smallest we've ever seen in a hotel).
    Sandy K.

    Pro's: New facility, free breakfast, Wifi, pool, etc. Con's: Verrry small/tiny closet, one nightstand w/ one drawer, one small 2 drawer cabinet, no clock/radio in room, had to asked for additional hangers - waited for an hour then went down to get them - the desk clerk (Hannah) went home and forgot about us. and no show,. room was not cleaned until we called about 3:30pm, and lastly the bed was verrry hard. This may be good for a single business traveler traveling with a very few changes of clothing (traveling lite) but bring a travel clock! I've never ever not seen one in a hotel room(?). We were not happy with our stay and will not stay here again. Needless to say we decided to cut our stay short and went to another hotel.

    My Apple Watch being found in my previous room. I'm standing outside the door.

    Should be zero stars. On July 5th I woke up in Marriott Wesley Chapel FL and there appeared to be a baby snake in my room. The housekeeping says it's a centipede. I did further research and those sting putting out a venom. I had me and my baby so my room was moved. I grabbed my stuff and put my Apple Watch into my computer bad pocket somehow it fell out. I get up stairs and go to work. The next morning I realize my Apple Watch is gone. I go to the front desk and ask to get back in the room they say it's been rented out. I use " find my" go to the room and my watch plus my phone start ringing. I know on the door no one comes, I asked the front desk agent for help to recover my item she calls the room. No answer. I tell her let's not alert them to what the object is because it costs me $649 plus tax. I still have a copy of the receipt. I asked since the person is not there can housekeeping grab my item because for a fact it's there. I asked the manager for help she acts like she does not want to be bothered. Speaks rude to me and goes in the back slamming the door. I take a screenshot that my watch is there. I tell her well let's call Marriott corporate. On the phone they say the manager can help me but she refuses. I let them know I want a call from corporate. I tell them I will call the sheriffs office. The sheriff tells me that if the manager is not willing to work with me then she is causing me to lose my item because if she will open the door then they can retrieve the item. I make the report and they give me a number. Later the front desk agent alerts the guy of the item in the room. They say he will let me check his room. He moved the item out the room within a mile of the hotel 10 minutes prior and back in 10 minutes after I leave. I have proof as I took screenshots for each situation. A day later Marriott corporate calls. It takes five days for them to see if they even want to help me. They only credit me for one night, the discounted night, yet I stay at Marriott from Late June through the middle of July spending $2000. Here we are military serving the country and being treated like we are no one. The manager could have helped me and this would be a non factor yet she chose not to making me lose $700. No one there had any remorse or even cared.The person ended up leaving with my item. Once they left the watched moved from the hotel. For all I know he could have gave it to the front desk and the workers could have taken it. No one would help me. Rather I was bothering them. When I tried to ask housekeeping about it the manager asked me why I'm talking to them that they don't speak English. What she didn't know is I am a Spanish mix and that is my second language. How rude and discriminatory. Here I am missing time out of work, waiting on police, I have a little baby with me. The people were straight evil and talking down to me in a condescending manner. I am a bonvoy member I was not offered a free night, points or nothing. I have a picture and video of the reptile or animal crawling in my room.They do not like kids there just so families know. Not kid friendly.

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    9 months ago

    Awesome stay no issues at all everything was clean and neat and service was very accommodating .

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    SPOT X Hotel Tampa - Wesley Chapel by The Red Collection

    SPOT X Hotel Tampa - Wesley Chapel by The Red Collection

    (3 reviews)

    The SpotX hotel is a newly renovated hotel in the Ramada Inn brand. I don't normally stay at…read moreRamadas because they have not been nice in the past but this one was lovely. Upon arrival a friendly and very accomodating staff member named Amy was working in the dining area/lobby and cleaning the place up. I knew from the cleanliness of the lobby and the rooms I would enjoy staying at this hotel. Once Melissa, the amazing manager, checked us in (early I might add) she let us know about the amenities and some of the newer shopping areas around town. We were traveling from out of town so this information was invaluable. Every time during our stay we came back to the hotel, Melissa was at the front desk accommodating all her guests in the kindness and most professional way. Our room was a king bed with a small bath and shower. No tubs are available at this hotel which is fine unless you are traveling with small children. The room was very well appointed for a budget hotel with toiletries, a hairdryer, iron/ironing board, a microwave and refrigerator in our room. The hotel had a nice looking gym, breakfast area, and even a gaming area (pool table) and big TVs near the lobby for game day. Very nicely decorated with a modern flare. Overall this hotel was a pleasant surprise! Clean, fully accessible rooms, extremely professional and accommodating staff who went out of their way to help, and a really nice way to spend the weekend near Tampa, FL! The weather was fantastic too!

    We were going to Epperson Lagoon and were looking for a hotel that was reasonably priced, safe, and…read moreclose to the lagoon. This hotel did not disappoint. When we pulled up they were repainting it and for a moment we thought it wasn't even open. But when we walked in, the lobby was really nice. The front desk employees were so friendly and helpful! The ladies running breakfast were sweet and kept the food stocked and the area clean. It was your basic hotel breakfast, but tasted good. The rooms were very nice and clean. The beds are full size instead of queen. I would say that was the only downfall. We did use the pool which was clean and heated. Overall I would highly recommend this hotel!'

    Holiday Inn Express & Suites Tampa North - Wesley Chapel

    Holiday Inn Express & Suites Tampa North - Wesley Chapel

    (11 reviews)

    I stayed for one night in room 303. Very lovely and kind person that checked me in at the front…read moredesk. The bed was comfortable, and there were plenty of TV channels to choose from. The Wi-Fi was fairly fast, though I did have a few minor issues with it. Most importantly, the bathroom was clean, which I appreciated. The room could have been vacuumed a bit better, but overall it was a quiet and comfortable stay. Conveniently located right off I-75. I'd recommend it for a short stopover.

    We stayed at the Holiday Inn Express in Wesley Chapel twice in the last week. We stayed for two…read morenights at the start of our trip. The room could have used some updating, but it was clean and tidy. We went to bed the first night and couldn't sleep due to the constant beeping in our room. The next day, we went to the desk to report the incident. They told us that they would send maintenance to our room while we went out. We came back from dinner and went to bed, only to not sleep again for the second night in a row due to the beeping. I made a video of it, and when we went down in the morning to check out, I showed the girl at the desk. She told me she was going to speak with the manager before checking us out, so we could get a discount. I also brought to her attention that we were missing clothes from our room. I had packed a brand-new sweater with the tags still on it. I had tried it on before going to dinner (the same night maintenance was scheduled to come to our room), but decided to wear something else. I had left it on top of my suitcase. When we went to pack in the morning, the morning we were checking out, it was nowhere to be found. She told me the manager would call or email me that day. The next day, I called the hotel as I hadn't heard anything. I spoke to someone else who told me that housekeeping hadn't found my sweater, the manager wasn't available but would call me, and that maintenance wasn't in the building the day we were told they were being sent to my room. The manager never called, never emailed, and did not provide a refund for our inability to sleep for two full nights. We checked back into the same hotel on Friday for one additional night before flying home. Upon checking in, I spoke to the gentleman at the desk and requested to speak with the manager regarding our experience from the beginning of the week. I refreshed his memory, as he was the person who had informed us that Maintenance would be sent to our room. He called the manager, who was on the property. She was upstairs checking rooms. She told him that she would come down to speak to me once she was done. We couldn't wait as we had plans with family. However, as a manager of a customer-focused team, I can assure you that isn't how a good manager works. A manager needs to be reactive, not avoidant - as this manager is. Your customer comes before your tasks, especially when the person has been waiting on you to do your job for days. Again, I was told she would call me once she was downstairs, and again she never called. She was not on the property when we returned that night. The next morning, when we went to check out, I spoke to the girl who originally told me she would speak to the manager. She remembered me. I told her that I still had not heard from anyone, despite multiple attempts to contact the manager, and I found this unacceptable. I informed her that I would be contacting corporate for a resolution. She apologized. I told her it wasn't her fault, but they need better management. To date, I still have not heard from the manager. As far as the hotel itself, it was clean. The breakfast was OK for a hotel breakfast. The beds and pillows need improvement, but take that with a grain of salt, because no hotel bed/pillow can ever compare to yours at home. The staff, especially management, could use some improvement.

    Residence Inn Tampa Wesley Chapel - Breakfast Area

    Residence Inn Tampa Wesley Chapel

    (10 reviews)

    This was a good hotel in a nice area with a cool plaza nearby. The room was big, had a kitchen…read more(like a Residence Inn should) and even had a rooftop bar/restaurant, which wasn't really that happening. I skipped eating there and hit Noble Crust for pizza not far away. The parking is paid via a separate app, which is annoying for a business trip. The bed was comfortable and the pillows were pretty good! I got a good night's sleep! And had a pretty good breakfast the next morning. I'd stay here again if I was in the area. Mainly because it's SO hard to find good pillows!

    I stayed here for one night recently and would stay again next time I'm in the area. The staff was…read morefriendly, and it's clear that the property is new. With that, I was a bit surprised to see a fair bit of dings to the walls in our hotel room, but maybe we just happened to directly follow a rough guest! The room overall was definitely spacious with a nice kitchenette and comfortable sofa. The bed was pretty comfortable, but we got a bit exhausted throughout the night by the fact that neither the thin mattress pad/protector nor the fitted sheet fit the king bed; either they shrunk drastically in the wash or they were meant for a queen. The mattress pad/protector had "edges" to the cushioning that only went about 3/4 of the way across the bed, meaning my spouse and I both slept on the edge where the padding meets the thinner part intended to cover the sides of the mattress. The fitted sheet was the same; it only covered a couple inches of the mattress sides and popped off whenever one of us flipped over, leading to exposed mattress. It was obvious even at a glance that this stuff just did not fit the mattress, and if I'd been there for more than one night, I'd have asked for it to be replaced. The breakfast was pretty good with hot and cold options and a nice coffee area; the nook where the food was served was a bit hard to navigate but no big deal. I was a bit disappointed that they had a partisan news channel playing in the breakfast area; it doesn't seem like a good idea to have something one-sided playing in general and especially not just a couple days after an election. I do appreciate that there was a decent amount of seating, though. But as long as the sheets were a one-off and not how every king bed in the hotel is bedded, then I'd come again. I hope folks staying realize that it's not exactly close to Tampa; it is, however, definitely convenient to Wesley Chapel, which served our purposes well.

    Hilton Garden Inn Tampa-Wesley Chapel - Guest room

    Hilton Garden Inn Tampa-Wesley Chapel

    (22 reviews)

    Me and my family had to stay for 2 nights due to our apartment having to redo our flooring…read more The check in process was easy, I called ahead to make sure our 2 cats were able to stay with us. The lady was very sweet and answered my questions about checking in. The room had 2 beds, a walk in shower and closet. Everything was clean, the bathroom had the basic hygiene products. Our apartment covered our 2 days of complimentary breakfast but the rest we had to pay. The food was amazing and the service was also amazing. If we needed a place to stay again, we will keep Hilton Garden Inn in our options.

    We normally stay at the Hampton Inn across the street- but they were fully booked, so we opted to…read morestay here. The lobby was spacious and brightly lit, with a large sign about not parking in the adjacent bank parking lot or you would be towed. That kinda told me they don't have enough parking for the hotel- right? We got into our room later in the evening- we were visiting our grandson, so we spent the full day with the kids. I was happy to see the coffee maker in the room with a selection of coffee and tea- I normally don't make coffee in the room, but the lobby coffee machine they charge for a cup and it was out of order- so I went ahead and filled the machine, popped a k-cup in and hit start. It took a little longer to heat up than usual, and spit coffee grounds into my clean cup before it was even done heating- I quickly swapped for a clean cup and hoped for the best. It finished pouring and I went to grab the cup only for the machine to spew hot coffee grounds and water out the top of the machine onto my hand and sleeve. 2nd degree burns- I rinsed immediately and went down to the desk to ask them if they had burn cream in the first aid kit. Ten minutes of searching- I went back to the room empty handed. I told the other lady at the counter that they should remove the coffee machine from our room and gave the number, so no one else would get burned. They did find burn cream and called the room to let me know. That kept the blistering down and after 24 hours of applying religiously, the pain subsided. This tainted the stay of course- that and I am used to the amenities at Hampton Inn- breakfast included, coffee/tea/fresh fruit all available throughout the day and night. We are Hilton members and get water bottle when we check in and sometimes free snacks- all of these things are additional costs at this "business" geared hotel. I think I will never again attempt coffee from the in room machine for the rest of my life! lol. John teased that the room didn't like me- I also had an allergic reaction to the body wash! Ugh! Thankfully it was a quick stay & I showered at the kids house the second day. SMH- my luck.

    Fairfield by Marriott Inn & Suites Tampa Wesley Chapel - hotels - Updated May 2026

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