Please note that the issues others have reported in reviews in 2019 seem to have been addressed…read more This is a lovely, decent hotel, clean, comfortable & any bug issues or surly staff seem to have been rigorously addressed. Please note... I'm a frequent traveler, so am fairly picky & sensitive to slights... I just didn't encounter any here. Pros: Clean room, very comfy bed, updated decor, decent price. I can't say more. Cons: None. I've always had good luck with Fairfield. BTW, this is the 3rd hotel I visited before checking in. I wanted to get off the road sooner (after a 500-mi drive), but the hotels in Holly Springs were so deplorable (smelled like mold in the lobby or just dirty overall), that I was glad I drove an extra 30-min to this hotel. 4* out of 5. I can't give 5*, cuz in our current Covid environment, amenities aren't available, like breakfast, fitness center, pool, etc. Not their fault, it's just that in 2020, nothing is 5*. It's a good choice for about $80/nt.

Terrible customer service. The front desk worker for 11pm on 7/2026 was rude the entire time…read more Sarcastic, disrespectful, and unhelpful. Cussed repeatedly in-front of us. Got audibly and visibly annoyed for doing his job.

We came in about 10PM and the staff were friendly and smiling. We stayed in a single, queen size…read moreroom that was clean and perfect for what we needed. Beautiful colors, helped relax me after being on the road all day. CLEAN! Everything was clean! Bathroom, bedding, no dust or dust bunnies, it was perfect! No noise, we were even close to the elevator on the second floor. I didn't try the cold breakfast, but they did offer it here. WiFi was high speed and easy to access.

The entire staff is very helpful in every way and they are easy get along with and the hotel is…read morereally clean and organized and the rooms are spacious and comfortable and they all deserve bonuses based on the exclusive customer service and support that they offer everybody needs to stay at the Days Inn Galloway in North Little Rock the hotel deserves all customer service awards GOD BLESS EVERYONE that works and stay there

Holiday Inn Express - Mehta (Hot Springs)…read more I think they're using the phrase, "Recently renovated," very loosely. The overall stay wasn't too bad but they certainly need to do additional renovations. EXTERIOR: When you pull up, you can tell the outside of the building has been renovated with fresh coat of bright paint colors. Good size parking lot. It's in a good location with food and shopping options. You're about ten minutes away from downtown Hot Springs. LOBBY: Yes, lobby is visibly renovated with newer furniture and other improvements. Which is normal to attract the customers and make them believe you are walking into a fully renovated hotel. You have Check-In counter to the right of the entrance and comfy seats to lounge around on the left side. I will give them credit for the design of the lobby. Room however, was modestly renovated and it showed. ROOM: First thing I noticed when I walked into my first room is the old door from very early 2000's, possibly late 90's. I did have to switch rooms because my first room, upon entry, I was hearing clicking/pounding sounds coming from the bathroom vent. I thought because they are still renovating that they have people upstairs hammering something. I asked for a different room and mentioned the bathroom noise and the guy at the receptionist desk said, "That's odd, we don't have any construction going on anymore. But, I'd be happy to move you." After entry to my second room, same clicking/hammering noise coming from the bathroom vent. That same noise kept on going through both nights to a point where I had to keep bathroom door shut. So, part of the renovation should have been bathroom vents. The beds were good and comfortable with good pillow support. The desk with spacious leather chair for working was nice too. Dated fridge and microwave in the room. If you're looking for coffee maker, you have to go to the lobby. The coffee, although, "Grinds fresh beans," isn't really fresh and it's diluted with too much water. BATHROOM: Bathroom looked renovated to the naked eye, but it showed that the manger on duty/owners were being cheap here. There was mold on the floor by the bathtub. The "LED" Vanity mirror isn't LED. Instead, they made it look like optical illusion. It's incandescent light bulbs that do get hot if you keep them on too long. My bathroom Vanity mirror was missing covering so I was able to see how filthy dirty it was in there. All this shows how the manager on duty and the owners just cut corners to make customers believe that they recently renovated. BREAKFAST: It's your typical, unhealthy American breakfast. I know the hotel staff have expressed a great deal of pride over it, but I wouldn't agree too much with them. Yes it's better than some hotels I've stayed. However, their egg omelette was ok and blend. Sausage links were ok too. They do offer breads and muffins, that if you read the back label, are full of bad chemicals. They do offer some fruit and cereal. The breakfast room is not really spaced well to accommodate all the guests. The first morning I was there, it felt crowded and it was only 7:15AM. Some Holiday Inns offer a complimentary white To-Go bag, This place didn't. OVERALL: I would stay here again, but you certainly have other options. Their checking is a lot later than most and they follow their 4PM Check-In pretty religiously. If you get the right employee, they may check you in early, but don't expect to show up at 3PM and ask for early Check-In.

I have stayed at plenty of Holiday Inns and Holiday Inn Express locations, so I expected this stay…read moreto be comparable to previous stays elsewhere. However, I highly recommend you find somewhere else to stay for a trip to Hot Springs. I won't be recommending or booking a Holiday Inn in the near future because of this stay. Let's start with the good: Decent price, free continental breakfast, they were able to meet our request for two rooms next to each other, the front desk clerks were always polite and helpful, there is an indoor pool and a fitness center, and the room included a microwave, coffee pot, and small refrigerator Now for the rest: From the first day we arrived to every time we walked back into the room, it smelled like someone had smoked in the room, even though all rooms are supposed to be non-smoking. Only one of the two elevators worked the entire time (and it did not seem like they were even attempting to fix the second one. There was no out of order sign either). The pool is indoors, but it was quite cloudy and had lots of clumps of hair floating around in it. We had to repeatedly go to the front desk to ask for 4 washcloths everyday even though we were staying in a room with two double beds and had listed 4 people staying in the room when we booked it. ‍ The continental breakfast was not impressive. I understand that continental breakfast is usually grab-and-go, but the advertised pictures showed scrambled eggs and bacon, yet everyday it was an egg and cheese "omelet", sausage (one day pattis, the next links), and biscuits with gravy. They did finally serve bacon on Saturday, but the original rotation was the same from Monday-Friday. No waffle or pancake machine. Housekeeping did come by daily to add new bath towels (but apparently not washcloths), pick up used towels, and empty trash cans, but the cleaning was very limited. We had to ask for the room to be vacuumed (and that seems to be the only day it happened). The sink area was wiped down, but we could tell they didn't "clean" it (hand soap was visibly smeared where they had wiped). Coffee cups and supplies were not refilled once used. (The coffee machine smelled like it was burnt when I did try to use it once, and then there was only one packet of sugar and no stirrer in the coffee supplies, so I did not attempt to make coffee in the room again.) The carpet in the hall is bunching, which could be a major tripping hazard for anyone. Lastly, while I am used to hearing some noises when staying at any hotel, this one seemed to have paper-thin walls and windows. I was repeatedly woken up the first two nights by someone's baby crying, then again the next morning by someone playing music from their car speaker right outside our window, and then I could hear someone's phone conversation from a room near us. I highly recommend finding somewhere else to stay for your trip to Hot Springs. I wish I had found a review that warned me of this before I stayed here with my family.

We got checked in, friendly staff. Parked the car and decided to just eat at the pizza joint…read moreinside. Before I get to the room let me say the Meatball Sub was pretty good and the wife got garlic Parmesan wings that she enjoyed. Don't drive anywhere just stay onsite. The room is spacious and clean. The bathroom was clean. Ned's are comfortable. We would most definitely return to this facility with no concerns. Oh almost forgot hot breakfast with various options (also fruit and yogurt for those that want it) An excellent choice for a stay!!

From the time of my pulling into the parking lot I was amazed at just how clean and well kept it…read morewas. I knew then that my nights experience was going to be beyond wonderful. As I suspected, I was right. I was greeted at the door most professionally by a nice beautiful young lady...Ashley I believe her name was. So police. So courteous. Every questions answered not just correctly, but in the tone of voice that a man after a hard days work wants to hear. Fast Friendly service isn't adequate enough to describe the good natured service that she offered. I can assure you that this young lady is DEFINIELTY management material. Then the lobby was immaculate, the bartender just wonderful beyond words. After a hard days work I needed a drink and a cold glass of water really hit the spot. When it was time to wind down, OMG the bed was as if it stepped out of a temperpedic commercial. In fairness, I'm not sure if the bed was temperpedic or not but my god, I felt like I was wrapped within a properly heated softshell taco and just enjoyed myself until the sandman came. If comfort is what you're looking for, look no further than comfort inn!

Here's the good:…read more *Louis at the front desk - he's an ALLSTAR. Consistently *I've stayed at this property several times and the location is stellar. You're steps away from everything. *The lobby and patio are very nice to relax and wind down, without actually going out. *Generally the rooms are very clean. Here's the most recent challenging: *My room was clean, but very dusty (an issue for someone with extreme allergies). *The air in my room went on vacation. It happened at 2am and I asked that they check it while k was out the next day for work. Maintenance was either never called (as requested) or they just didn't get to it. *I reached out to a couple of people in leadership to share both the good and area of concern. The Operations Mgr did respond, but I guess I was expecting some level of "accountability" - a month and the GM hasn't said so much as "thank you for openly acknowledging Louis" - " go to hell " ... nothing. Overall - this is a very good property and with a great front line team, I expected more from the leadership team. It won't stop me from staying on the next trip and if there is an issue,I'll just request to see someone face to face - clearly written correspondence is not a strong suit.

I stayed at the Courtyard back in September, 2025. The hotel is located on the edge of the River…read moreMarket District near the Clinton Presidential Library which was one of the reasons I chose to stay there. Pulling up to the hotel to check in was a little tricky. They don't really have much of a driveway and the street is one lane in each direction. Street parking was nonexistent because the Downtown Food Truck Festival was setting up. Louis was working the front desk and he was very nice. He gave me a water bottle, a ticket to park in the garage, and my room key. I believe garage parking was $11/night. A few hours after I checked in, I was standing outside the hotel waiting for an Uber. Louis happened to be outside and asked if I needed any assistance. He addressed me by name and was so professional. It really made a positive impression. According to the Marriott site, the hotel has been renovated. I was in a corner room on the second floor. The room was very large! It had three windows which allowed for the natural light to come in during the day. The curtains were effective at keeping the room dark while I was sleeping. The bathroom was nice, though I noticed some chipping and discoloration on the bottom of the bathtub. The room had a mini fridge and coffee maker, but it didn't have a microwave. I discovered later that there is a microwave in the lobby. I had a drink at the lobby bar. Emy was bartending and she was very sweet. I really enjoyed the strawberry lemon drop that she made me. Unfortunately there were issues with the Wi-Fi. I was only there for a night, so it was a minor inconvenience. Overall, I really enjoyed my stay at the Courtyard.

This was a last-minute booking after 11 p.m. My rewards program allows me to book same-day…read morecheck-in, but conventional wisdom prompted me to call the hotel first to see if the rooms were available. The bad news is, I wasn't able to collect the reward points due to booking directly with the hotel, as the hotels and third-party sites are not integrated in that regard. Good news is I'm ecstatic to share that the Holiday Inn Express & Suites Bryant - Benton service rep worked above my satisfaction. They were extremely helpful in providing me with a room and with my preferred accommodation for the night. As for the rooms, it was very hot in Arkansas around this time with temperatures north of triple digits, but the AC was very efficient in cooling the space and providing comfort. In my experience with extreme temperatures, the AC struggles to maintain a steady flow of moderate temperature, but not this establishment. They do have a complimentary breakfast that's above average in quality, offering two types of omelettes, yogurt, fruit, juices, waffles, and cereals. The food was hot, fresh, and delicious. The check-out procedure is simply insert room key cards in the dropbox and carry on with your future endeavors. Although I only spent about 12 hours in this hotel, I was very pleased with my experience.

Wow! From check in…read moreto check out I was beyond impressed!! Our conference room was set up perfectly. Staff went above and beyond to deliver stupendous service. All employees seemed happy to be there and happy to help. Breakfast was wonderful, and free. Rooms were clean, REALLY CLEAN! Spacious rooms, comfortable beds and excellent service-can't ask for more.

Front desk was friendly. Room was very clean & soft towels. I walked to the front lobby to ask for…read morean iron & extra pillows. No problem. They do not serve breakfast. Just coffee & juice. I would recommend this place. Enjoy!

Stayed in room 111 on 11/19/2021. Super nice front desk. Room was large with a couch, desk, fridge,…read moremicrowave and coffee. Property had laundry. Purple is my favorite color so I was super stoked to find the room decorated in it.  The shower was medium hot and medium pressure, and the shower head was at least 6 feet high. The bed, pillows and bedding were comfy. The room even smelled clean! Great job EconoLodge! The night cost $71.30 Grade:  A Would stay again?  Yes

I stayed here lastnight the room was clean and comfortable management was awsome very nice people…read morecheaper rate I will be back