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    Services - Rod Ronquillo

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Recommended Reviews - Rod Ronquillo

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    12 years ago

    Rod always knows who I am when I call. Seems like more of a friend than an insurance agent. Never tries to push policies on me.

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    PLC Insurance - Mike Rucker

    PLC Insurance

    (8 reviews)

    Beware!!! This insurance broker is horrendous. They manage a commercial account for company whos…read morevehicle that hit my parked car, doing extensive damage. I left several messages for the agent after the accident, when I did not hear back from her after 2-hours I called one of the partners listed on the website, Dan Rucker, he was extremely rude, condescending and misogynistic. He questioned if the accident even happened as I had explained (like I have time to call companies and make false claims). He offered no assistance in terms of providing a solution for a rental car or helping me get my vehicle towed to a body shop. He said that was my responsibility to cover, even though it was his policyholder that hit my car. He said he would need to "validate" my claim with the company, even though the company stated that they had already spoken to PLC. I missed a return call from Dan, but he left a message where he stated they would file the claim, that day, with Liberty Mutual. I called him back to get more details on next steps and was put straight to voicemail. He is yet to call me back and neither has Dawn, the assigned agent that I left 2 messages for earlier in the day. As of this post, it has been over 24 hours and I have yet to hear back. Since I did not hear back from PLC by the end of the business day, I called the Liberty Mutual Commercial Division myself, so I could get an update. When I spoke with the claims department, they stated that a claim had not been filed, as I was told it would be by Dan. Insurance is one of those industries where you expect responsiveness and empathy. My interactions with PLC thus far have been completely opposite.

    Very excited to have an insurance agency that actually cares and has wonderful customer service!…read moreMuch better than any of their competitors.

    Rod Ronquillo - homeinsurance - Updated May 2026

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