These folks are always a hit and miss. The dispatchers are usually nice, though one of them is a…read morepretentious jackass. What annoys me with the company is when you get drivers that have to ask me directions. That's their job to know their way around the city, at least main areas such as downtown and the airport. A serious looking into their hiring practices is much needed. Perhaps drivers that are familiar with the city should be hired?

Worst service ever . Rude , un professional, and didn't bother to send a taxi left me hanging for…read more45 past the stated arrival time . Had to call the competition . Mayfair has been bought by Checker cab so won't be using these services in the future and will make sure to pass along to others to stay clear of wasting their time and money with this company .

MOMS also delivers for Skip the Dishes. The woman in the silver van was absolutely a terrible…read morewoman. I placed the order and realized I made a mistake of the address. She was so mad that I had to change the order to "ALL THE Way ACROSS Okotoks " Hello Okotoks is 5km wide. Literally 5 km difference to be extremely rude to us!! Maybe you need to find a new job outside of the service business. Terrible service!!

I was late and was in need of a taxi, I called Moms. I asked how many minutes it would take and…read moreshe just said "I'm coming across town, just wait" since I am new to town, i have no idea how big or small it was. Towns are different. I called again to confirm on the timing and she said "I am coming, be more patient". During a car ride, she asked me why I look so annoyed and told me she couldn't tell me the time because of "traffic", she also said "If I told you the time and got it wrong, you would be even more pissed". St this point, I needed to know the time, not a psychologist to tell me if I seem "pissed" or not. So I am guessing I figured out why it is called "Moms taxi" she drives you and then gives herself the right to classify your behaviour P.S she was in a red Jeep.