I've shopped repeatedly at this store and the store is always very clean and looks amazing. Staff…read morealways try's to do the best even when things are out of their control.

Bought an engine from them back in November and since my warranty is up they don't wanna replace…read morethe engine this location is a joke and always rude mfs there

This is your neighborhood hardware store. I stopped in because they can fix car fobs and I had one…read morethat was dead. They have a service counter near the back and I was greeted right away. He took my fob, opened it, replaced the battery and it was that quick. I paid for it at the register and was on my way. It took less than 5 minutes all together. Fast, friendly service at a fair price. Hey, what's not to like?

I was greeted with a smile and ask what I needed help with, then given directions to the department…read morewhere I was greeted by 2 smiling gentlemen to make keys for me. :-) very clean and organized store. I will be back to do business here with the friendly, knowledgeable staff!

This used to be Ballweg Hardware and an antique store; Ace bought it and completely remodeled it…read more I hit the grand opening this morning and got some freebies...yardstick, small pail with a paint can opener and a nice pair of work gloves. Only other thing I bought were 2 t-shirts; only $2 each! Lots of flowers available and looks like plenty of employees to help when needed.....nice to have this close by when something needed quickly!

I stopped in TS today looking for a 4 to 6 foot piece of diamond plate. They had diamond plate but…read moreonly 2 foot pieces. We also found some dog teats and bought them. They have a wide variety of goods from feed to tie down straps to kayaks to lawn tractors. And the list goes on and on.

Well went TSC Troy to buy a trailer to haul ATV. Went my other stores and the trailers were all…read morescratched and dented. Prices were comparable. Quality was definitely better and perfect condition. If I wanted scratched and dented I'd buy used. Braiden helped me as soon as I come I. The store and went straight outside. They were busy but cashier was talking care of checkout. He got the title and even made sure the lights worked before we drove away! Definitely very knowledgeable and excellent customer service. We got the 5.5' x 9' because of the extra features and better wheels. Worthy the extra drive and money.

This is your hometown hardware store. They carry a wonderful selection of tools, hardware, garden…read moresupplies, pAint, electrical and on and on. I've been a customer here for more than 25 years and I've always had excellent service and spot on accurate advice. They are under new ownership and have recently doubled their store space by making over the adjacent building. Here's an example of my experiences here: my wife bought a new microwave oven at an auction. We brought it home, took it out of the box, plugged it in and nothing. I took the cover off and discovered a blown fuse. I took the fuse to True Value and they said it was most likely a defective fuse rather than a problem with the microwave. They had a new fuse and when I plugged it in it worked just fine. They also rent equipment and when I've rented things they have all worked fine - like new. True Value - you get an A+! I'm so glad your in Troy!

Nice, competent staff ready to help you wIth your projects. They have a wide variety of supplies…read moreand rental equipment

Great customer service!! Robin at the Springfield Ohio store reassembled my sewing machine after…read moreit exploded. She should get a raise for all her knowledge and willingness to go the extra distance to help her customers!

All makers, crafters, and artists, get your "stuff" here and make it happen. They know what you…read moreneed; if you need help, just ask. This is where there are knowledgeable people and quality fibers and I love this place. If you are on a budget, don't be shy, tell them. They will help you.

Jenna Victor is the "sales representative" that my husband and I dealt with. This is the most rude,…read moreill mannered person that I've ever met! When we arrived to purchase our equipment, we were directed to her desk by a different sales rep. When we approached her desk, she didn't introduce herself to me and didn't speak to my husband, just sat at her desk with a laptop and started typing! The only time she spoke to my husband was to ask for his ID then for him to sign for the equipment . She never even acknowledged that I was there!! At any rate, it was not a good experience for myself or my husband. ** Follow-up**. I have spoken with a Koenig representative about my experience and have been assured that the issues are being addressed. Also, they have apologized for the bad experience and are working to make sure that experiences like myself and my husband had will not be repeated in the future.

Up until today i had a pretty good feeling about Koenig in Tipp City. But that changed today. They…read morehave been taking care of my JD and Honda mowers for several years. I recently purchased a used JD X350 lawn tractor with added snow plow and tire chains. The tractor arrived at our home just prior to the snow storm. So I thought we were set for the incoming snow. Went out to use the JD this morning to plow snow. First thing the choke was sticking and hard to work to start the tractor. It was my understanding they checked everything to make sure of operability. Finally got choke to work and tractor started. Went to adjust new snow blade height on runners and one cotter pin was all bent up and difficult to remove. Then very first try to push snow down the drive, one of the new tire chains appears to have broken and chain fell off. So right now I'm very perturbed. We live out in the country and about an hour from their store. And now we are looking at our drive with 15 inches of snow and a tractor not prepared to open it up. I just wanted to update the review and score. Koenig contacted me first thing this morning after they opened from the storm. They sent a technician out to check things out and correct any issues. I am not only happy with Koenig in Tipp City but impressed with their response to my problem. I will continue doing business with them, and highly recommend them if you need John Deere or other yard equipment in the brands they carry. Thank you Koenig for your quick response.