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    Rockwood Forest Nurseries

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    6 years ago

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    People searched for Nurseries & Gardening 205 times last month within 15 miles of this business.

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    Big Event Floral and Decorating

    Big Event Floral and Decorating

    2.3(4 reviews)
    8.7 km

    Great owner and the best in the area for service and professionalism. Call them today for an event…read moreto remember

    Big Event Floral designs in Fenelon Falls. Will never order…read morethrough this florist again! My mother in-law never received her flowers as they said . We called and e mailed to make sure they had all the correct info . They said no worries . " we had a email they day off the expected flower delivery that my mother had received her flowers. Yet there were none, we had my parents check with neighbours and on close by porches also we asked our parents to double check the property as social distancing with deliveries is currently in effect , thinking the flowers may be at the end of their driveway. still not a sign of any flowers with in the vicinity or on their property . we then called the following morning when they re opened and tried 8 times to reach them . Finally a voice flustered voice answered . we explained our circumstances and explained we sent emails etc ,the reply we got was we just arrange the flowers we don't deliver them and they are very busy this weekend and don't have time to answer emails . They defended themselves first and forgot about the customer on the other end. Understanding it's Mother's Day weekend and it's busy with all stores we thought we would order the flowers to be delivered Friday as to avoid the rush , the customer certainly doesn't need to hear " we are busy with other orders " you're running a long standing florists it's a given every same time of the year. They should be prepared for this and also have a extra person manning the phone and answering emails to resolve unforeseen customer issues. Still awaiting a response as promised. Nothing has been dealt with . Very upset customer. You've lost our business for sure. Louise Emm Whitby

    Rockwood Forest Nurseries - gardening - Updated May 2026

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