When it came time to be let in I was getting my License from my wallet at the front of the door. I was told by the security guard to show my ID to another bouncer standing outside of the line. When I walked over to him he told me to go away. I asked him why and he asked how many drinks I had and I told him (3). He accused me of lying and said that I was sent over to him because I was too drunk.
I was pretty clear with him that I was not lying and I was clearly not drunk, talking fine, standing fine, and so on. He told me to go speak to the other guy again. When I did, he asked me how many drinks I had, and I answered, he laughed and said "if you were honest I would have let you in" which was obviously a lie because he was not planning on letting me in anyway. He told me to go back to the other guy and said "he's the boss go talk to him". When I spoke to him, I asked him why he thought I was drunk and he kept giving childish responses like "nothing, I'm kicking you out for no reason" and "the police are walking past if you want to ask them". I told him that he was obviously saying it to get rid of me because the police were not going to make them let me in.
At this point, my friend who had been let in, was waiting for me at the side of the entrance, where he was told he was allowed to stand but after he mentioned that he was waiting for me, the bouncer that checked my ID and his buddy grabbed him under the arms and threw him into me.
Then the guy I was sent to and the guy that checked my ID (and assaulted my friend) kept saying "it's not my decision, go speak to the other guy" amongst other things like telling me I'm "bullshitting" and to "piss off". By this point it was obvious the guy I was sent to and two guys that assaulted my friend were making fun of me by sending me back and fourth because they kept looking at each other and laughing while being rude to me. Then when I got annoyed at them for laughing, they started yelling at us and the security manager came out and pulled me and my friend aside to talk to me about what happened.
He explained that they have a job to do and it is within their rights to decline someone based on a "visual assessment" of how drunk someone is. I acknowledged that, but I made a point of how rude they were in doing so, and how they did not even tell me what was going on until I asked. He said that he still cannot let me in because he has to stand by their decisions, which is pretty poor given the fact that I had demonstrated that I was not intoxicated like they were saying.
He was agreeing with whatever I said to him and it was clear to me that he was just trying to get rid of me and my friend, he said that he will review the footage and if what I am saying is true, it will be addressed. Then I asked if I could be let know what the outcome was, his response was "these guys are pretty replaceable, if you don't see them standing here, then you know it was dealt with". Was annoying because if he handled the situation properly, he would have gotten my contact details. He obviously had no plans of addressing the situation and advised us to go somewhere else to continue the night (it was 15 minutes before lockout at this point), but my question is, if he thought that I was sober enough to go somewhere else, why not let us in here?
Needless to say, I was really annoyed at what had happened, and even more annoyed that after having agreed with me that what happened was wrong. The manager still didn't let me in or do anything to resolve the situation beyond speaking to me (i.e getting my contact details, asking them to apologies, or letting me in).
Even after having written an email to rocket rooftop bar about it, I was not surprised when I was not told how this was dealt with and the same people were standing at the door when I returned, giving me the same attitude. read more