I have been meaning to write a review. Several months ago, my house had an attempted burglary, and…read moreI searched all over for someone to replace a breakfast room window. I received recommendations from neighbors for Hurricane Glass, and they were horrible and would randomly call me at work asking if they could stop by, never giving me a time frame or even day! I found this company, and Steve really heard my concern and worked with me on a time and delivered! He is a nice guy and I would highly recommend.

Steve was awesome!! A rock was shot into our glass front door shattering the glass. He came out to…read moresee it the same day within a couple of hours of my call and gave a quote that was at least half the cost of the other companies. He also was able to complete the work in one week rather than the 3-4 week timeline the other companies quoted. I really appreciated that he was willing to view the door in person to give a quote as the other companies would not come out unless I decided to use their services. He was very trustworthy and reliable. Steve worked very quickly, cleaned up any mess completely, and I am thrilled with the quality and final result. We will definitely use them in the future if we need to have any other windows replaced!

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Will get your initial project done quickly, but has no follow through on correcting problems they…read morecreate. We have been waiting for over a year for them to come back and fix issues. They ordered windows for us where they are leaking (didn't replace them during the initial project) last year, and we have called to follow up multiple times. First Juan wouldn't answer then when he did it was "I'll check to see if they are in and call you tomorrow." Needless to say, we never heard back. We are looking for a new contractor and will continue to highly discourage anyone from using Moreno's Painting.

Morenos painting did an excellent job painting the doors and trim on the exterior of our house…read more as well as staining our deck. The quality of the work was excellent and fairly priced. I would highly recommend them!

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

Please be aware of that spam contractor. He did not finish the work. Ask for down payment and then…read moreno show up . By pass your property without the approval . Just advise for everyone and it is up to you to hire him or no. I just did what I feel right to report. He is even claim he did the work and he even not started on some of work. Be aware about previous review. That is not his first incident to take money and never finish work. Please research his profile on different website. It is a fraud and scam. Just be aware Pic showing not his reply is true. Even the work is done not painted no rods nothing. Just dump the work in the middle and I have to find someone to fix his trash work. Just be aware everyone. Lies after lies and take your money and run away

Bob and his team are amazing! From the first day of communication and his level of commitment to…read moreensuring customer satisfaction Is above superb! He values customers feedback and is pleasant to work with. He's completed more than one project for my family and I. He's been a great help! Thanks Bob.