I dropped off my enclosed trailer Friday afternoon which had a burned out bearing. The axle needed…read moreto be replaced. They had it ready Monday afternoon at a reasonable price. They even lubed and adjusted the bearings on the other axle at no charge! I would use them again.

So every year my job tasks me with getting a trailer serviced for a conference, and every year I'm…read moredirected to bring it to rocket city trailers. On the plus side, this place is pretty cheap and everybody is fairly friendly. On the negative side this place: Lacks any sort of professionalism. Has no idea what a deadline is. Can't keep a schedule, you can't even really be sure when to show up or call to talk to somebody. Let me elaborate a bit. So this year I called ahead of time to try to set up an appointment and establish solid deadlines about a month before I actually needed the trailer. I was told to bring it by "any time" and they could get it looked at in "a couple days". As we were pulling up, both office workers peeled out of the parking lot. I had no idea, but apparently they close for lunch - so "any time" doesn't include between ~11am and ~12pm. I hailed some guys down from the back lot, they told me to leave it in the parking lot, and they'd come get it. To be totally honest, I'm just assuming they have it right now. We unhooked it and left it in their parking lot, but they didn't seem to be in a hurry to collect it. I've called them a few times since then to try to establish some sort of work flow or expected inspection date, but no success. I'm strongly considering calling around and presenting other options to my employer. I've been pressed to established some kind of date since the time I dropped it off, but I have had no success with that task. Every time I call it's "a couple days" before they can do anything, and "a couple days" later, it's "a couple days" more. I now understand that to them "a couple days" is just an undetermined amount of time and not actually 2 days (or even 4 or 5 days). If it's your personal trailer and you have no solid time you need it back then this is probably an OK place to drop your trailer. If you're a business, I'd recommend looking around a bit before dropping your trailer here. Basically it's like you are letting your cousin work on your trailer, except unlike your cousin Rocket City Trailers doesn't have to see you awkwardly at family functions to feel your judgement. Update - entire process took about a week. Fairly quick turn around, but stupid stressful. Would have much rather preferred it took 2 weeks with solid dates, then to constantly have to check in.

Super friendly and efficient staff that take their work seriously. So happy I recommended my friend…read moreto check this place out for their truck. They knew exactly what was wrong and how to fix it. Thank you RNB Trucks for the amazing service. My friend was happy.

When we were in a crisis mode traveling with the RV and having overheating problems, we called RNB…read more They informed me that they had 89 trucks to fix ahead of us. We took a chance and drove directly to their shop to avoid damage to our engine. We advised RNB that we were just traveling through and they gave our coach immediate attention. The management/ mechanics have decades of knowledge in Diesel engines. We felt totally taken care of and that we were 'priority' at all times. Our problem was hard to detect but they were persistent and determined to find the problem so we would have a safe trip back home. Best of all, we got factory quality service at independent shop rates! Thank you RNB!

Expert advice and service. Received my new axle in less than two weeks. Fit perfectly. Highly…read morerecommend this business.

Hot garbage. I purchased a 35' gooseneck for hotshot work. Within days the wheels were covered with…read moregrease because of failing grease seals. And that was just the beginning. The wiring is terrible and I am constantly having to make repairs - there are no grommets through all the holes where the wiring passes through in the trailer, the connections are made with scotch locks (usually something reserved for hasty repairs, not for factory built wiring harnesses). BOTH axles have now broken u-bolts off and nearly fallen out of the trailer. One of them actually did come partway out and had to be strapped together so I could limp it a few miles to a repair shop. The whole thing creaks and groans like a haunted mansion on Halloween. The brakes worked well for maybe three or four weeks and after that... Not so much. And even though they advertise this thing is having a torque tube it's essentially just a piece of square tubing run down the center. It does almost nothing. You can look in the mirror and watch this thing flex like a circus contortionist. Run away. Run far away.

Installed shocks on my RV. Did a great job, at a fair price.read more

Guy went above and beyond to help us solve our trailer problem. We were moving cross country and…read morehad trailer sway issues and he knew exactly what to do! Great pricing and very quick and professional customer service. If you need anything for your truck I highly recommend checking out Truckers Warehouse! I'd give more than 5 stars if I could!

Thanks to their great quality work and service creating ground digging rods, our memorial day event…read morewas a success!

Worst experience ever with a service provider. They held my trailer for almost 100 days to weld…read morethe 5th wheel to a new deck plate. This is a 53' household goods moving trailer and they didn't make my company needs a priority at all. Then after 100 days they finally finished this unit. This is something that should have taken a week to complete. When we sent our driver to pick the unit up they told us we needed to have a check to pick it up. I help run a $7M company and we pay every service provider and vendor net 30. That the normal business world. Honestly, they should have to wait 100 days for their money since it's cost my company thousands of dollars not having that trailer unit running the roads serving our customers. Don't take your welding needs to this company unless you have a lot of time to wait on what you want.

I was treated like I was a nobody there today. The guy acted so fake. I'll not be back there. I can…read moretell you that I was there to see if I could trade mine in on a fifth wheel. He wouldn't even show me any. I just didn't like the guy he's not right he acted like he didn't have time for me today or maybe I just didn't have enough money. Maybe I'm not rich enough for that place. I won't be back..

Would like to thank everyone involved in helping us get MY issue figured out. Clay, Peyton, Josh…read moreand Ryan went out of their way after hours on a Friday night to make sure we could get on the road with our new camper. Also would like to thank Donnie our salesman for being super patient with us. Highly recommend Campers Inn!! Thank you!!

BT's is super helpful in your time of need. Helped me get back on the road in a flash when my…read morevehicle wasn't moving!

AAA could not find anyone to pick me up on I65. Called BTs towing and they arrived quickly.read more

I ordered replacement furniture for my RV and Zack and his team installed it for me. I didn't…read moreexpect it to look as amazing at it looks!!!I am SO happy with it!! The installation looks factory perfect!! I replaced the full size pull-out bed and L-shaped dining furniture with 2 jack knife sofa beds that I bought (from an Amish furniture place in Indiana) and it looks great!!! Zack and his team did an exceptional job!!! This isn't the first time he did work for me and my RV, he also replaced the main power cable and he will now be my go-to for all the regular maintenance on my RV. He's very responsive by email or phone, and answers all my questions! I'm very happy to do business with him! Thanks Zack!!

This mess started in August 2025. Basically their method of repair is to just throw parts at it…read moreuntil something works. Took it in because the warning buzzer that indicates the leveling jacks are down wouldn't shut off. Took it in and they told us it was the control panel that raises and lowers the jacks. They replaced the control panel and said another wiring harness was needed. Then they said it needed a new hydraulic pump. The first time I went to pick it up the buzzer was going off. I was told you have to use the emergency up button. OK, I did that and on the way home (5 mile drive) I had to press the button every couple of minutes because the buzzing would start. Took it back and they were supposed to have repaired it correctly that time. Nope, the first we went to move it at home the buzzing was back. Took it a 3rd time and this time he said it was a leveling jack and he wouldn't charge for labor, just the $1100 jack. Today he said the price went up on him and it was $1309+. What started out as, if I remember correctly, a $3000 fix turned into a $15,000 repair job after 3 visits. The first time when we picked it up they had tried to use super glue to attach trim around the newly installed control panel. They got super glue all around it but it was still warped. It appeared that whoever installed it broke some tabs because when we took it back the 2nd time they cleaned up the super glue and put screws in to hold it in place. This last time we got it back we discovered a cover had been removed inside one of the storage compartment. This cover protected some wiring and they had left the cover and screws in the storage compartment to bounce around. 3 visits and $15,000 we think it might be fixed but he was uncommitted when asked if this would do it. Oh and as an extra kick in the gut, they tacked on an extra $564 for "shop supplies" that as I was told was something their software does automatically. Run, run away. Update 4-30-2026. We sold the camper today and 45 minutes after the buyer left he called to ask what the warning buzzer was for. It had started going off while taking it home.