1. Rock Town Roofing & Siding

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Rock Town Roofing & Siding

5.0 (1 review)
Open • Open 24 hours

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2 years ago

Both gentlemen that came out to do the quote were on time, polite and listened to my concerns as they looked over the areas requested.

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Ask the Community - Rock Town Roofing & Siding

Winchoice

Winchoice

(36 reviews)

BUYER BEWARE. I met with four different window companies. WinChoice was the second cheapest. I…read morefelt from the presentation the quality was better then the cheapest. So, I signed a contract with them November 27, 2018 for 12 new windows (2 sizes). So let me fill you in the craziness I've dealt with with Winchoice. January 21st was install day....the team of 4 shows up to install my windows (2 come inside to start prepping the inside and 2 begin removing screens and prepping the outside). About 30 minutes later is determined that EVERY ONE OF THE WINDOWS WILL NOT FIT. So they pack up, put screens back on (minus one it broke apart), re-measured (including taking pictures of the measuring tape for EACH measurement) and off they went. I was upset, so they sent me check for $100 for the inconvenience. Fast forward to March 13th (the new install day). A one man crew shows up to install my windows. As he is prepping, he discovers that one is mis-measured AGAIN! He installs 11 of the 12 windows (a two day process). I was quite ticked at this point. I'd missed 3 days of work and still had a window not installed. I spoke to CS rep, who told me that if the last window was not installed by the date of my first payment they would make my first payment. My first payment was due May 6th. Its currently July 17 and I still haven't received a payment. I contacted CS on May 6th and July 10th. Now let me back up a bit and explain that final install. They called me on a Tuesday and said we are available to install the final window Thursday. I assumed it was that Thursday and took a day off work ( I didn't pay attention to the date). About a half hour after the contractor was supposed to arrive I called CS to discover it was really the following Thursday. The CS rep was a little rude when she said I listened to the recording and it was clearly given a date....so no biggie I screwed that one up. A day or two before install of the final window, the contractor called and couldn't make it on Thursday and said he would be here on Saturday. My final window was installed on May 25 (a full six months after signing the contract). I love my windows now that they are installed. it was just a pain to get them installed.

I seriously want to reach out to named individuals, from another local company, I believe were…read moredefamed in today's presentation!! Every review of their aggressive sales tactics was in full display today! Unbelievable! Everything from using "notify anyway" when I have my DND engaged, to saying, in so many words, that I was not "Noble" if I wanted to enter their contest without buying their products first‍ Which, btw, mysteriously went from $25,000 to $16,000, then $17,000, I think. I think I might like to find the proverbial "hat" to see if my name makes it in! Willing to bet against that! I can't speak for their product, cuz if they think this kind of behavior is ok, I won't be finding out.....unless they're free!

Greater Ozarks Exteriors - Bay window

Greater Ozarks Exteriors

(2 reviews)

I have used this company two times. Once toyy repair a leaking bay window which they did a fabulous…read morejob on. They took out the interior wall. Sealed the leak. Applied some mold control and paint to the soiled surface that apparently had been leaking a while. And repaired the wall leaving it in better condition than originally. Second time I hired them to replace the kitchen window with a larger casement window and replace the bay windows with two side casement windows. They did a great job on the window install but I was disappointed with the finish work on the interior window trim. Although the estimate originally said painting the trim was extra they agreed that the work was not up to their standards. They immediately sent out a new crew to finish the job properly to our complete satisfaction. Yes I would recommend them. You will like doing work with Jordan the job estimator and supervisor. Very soft sell and easy to work with.

I had Diamond Kote Siding job, window and door replacement and 1,000 ft sq Ft Deck with resort…read morerails, stone and new chimmney cap. I'm new to area who to trust? When a passerby in a gas station commented Jordan is the most trustable guy I knew that moment I had hired the right people! Any thing I didnt understand Jordan was a text a way and always told me what was going on and why. I feel the communication is superb. The workers are very pleasant and respectful. Its been a first great experience. The value was spot on with our figures we had in mind. Wait, let me say the first bid was out of my budget - but Jordan helped me swith up some details to make the job fit. My eyes were bigger then my wallet! Example shaker shingles around the entire house was out of my price range when I was holding out for the glass resort railing (which is way expensive but worth it!) so we put only the shaker on the front of the house allowing me to have the glass resort railing and keeping me in budget. I appreciated Jordan suggesting the tan trim on navy siding instead of white because Im in love with the look! a job this size and to tell you no buyer remorse - thats epic. If you are thinking about getting work done, materials dont get cheaper and these guys book up fast so JUMP!

Window World of the Ozarks

Window World of the Ozarks

(9 reviews)

Unfortunately, this is what your windows might look like if you use Window World in Springdale, AR…read more They admitted the windows, they installed, were done incorrectly, We were told they fully stand behind their product and installation by their representative. We learned otherwise. One of the selling points when recently purchasing our dream lake house was the brand new windows they had just installed. We didn't know that while we were moving from out of state that we should have thought to figure out who those windows were bought from and fill out a "form" within 30 days. Not doing this made their 100% guarantee null & void! So just be aware, this is what may happen to you if you use Window World of the Ozarks in Springdale, AR!

We went in Window World of the Ozarks store and got an estimaten on a custom window with the…read moreintentions to order 5 more standard windows. Two weeks later we called to order the custome window. We were told Shiloh will call us back. After several calls that I made, he did call late one afternoon. He was returning a call and I think he called by mistake becasue he was not prepared. He said he will call back the next morning but he didn't. I called several more times in the next two weeks only to be told" he was in a meeting". Finally we went to Home Depot and got the custome window order for arround the same price. I wouldn't waste my time. Please WIndow World don't replay and lie that your fixed this.

Rock Town Roofing & Siding - roofing - Updated October 2026

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