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    Rock River Townhomes

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    Updated over 3 months ago

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    10 years ago

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    Ask the Community - Rock River Townhomes

    Fox Pointe Apartments - Dining Area

    Fox Pointe Apartments

    (5 reviews)

    When I first moved into Fox Pointe, I should've trusted my instincts. As my ex-husband and I were…read morebringing in boxes, he stopped and said, "What's that on the wall?" It was a baby roach. That was the beginning of the nightmare. After that, they were everywhere -- in the kitchen, in the bathroom, crawling across surfaces, even on my bed. I bought diatomaceous earth, cabinet liners, sprays... everything. I called the office and had pest control come out, but the infestation never stopped. I was constantly fighting roaches just to have a livable space. When my son came back to live with me, I transferred to a two-bedroom unit hoping for a clean start. Instead, I walked straight into a rat problem. I personally found holes where they were getting in behind the stove. I had to buy steel wool and rat traps, and I contacted management because I could hear activity in the walls and saw clear signs of rodents inside the apartment, like rate droppings on my counter and I caught several mice in my traps in my stovetop. On top of that, there was mold on the vents, and instead of actually addressing the issue, the maintenance guy literally spray-painted over it. No cleaning. No remediation. Just paint to hide the discoloration. The air coming through those vents smelled damp and made the apartment feel unhealthy. And keep in mind -- all of this was happening while I was in nursing school. Try studying, sleeping, or even functioning with roaches crawling around and rats in the walls. It was stressful, unsanitary, and overwhelming. I kept my apartment clean, I reported everything, and I followed up repeatedly. None of the problems were resolved in a real, lasting way. I moved out in December 2022, and the fact that I am still thinking about this years later says everything. It was that traumatizing, disgusting, and stressful. Based on what I personally experienced in both units, I would never recommend Fox Pointe Apartments to anyone.

    CAUTION & WARNING MOVING INTO THIS PLACE!!! One of the WORST places to live in all of the Quad…read moreCities. I can't even give it one star - I wish they offered - negative stars - The roaches in the basement floor never go away - you can call and call and they are always still there. So if you like living in a dank place loaded with cockroaches - you'd be all set! They are always shutting the water off on buildings. The worst part is they take advantage of new inexperienced tenants by NOT having a pre-walkthrough inspection form or a walk-through after you leave. If you leave and haven't had an inspection - they will charge you out the ass (and just steal the money right out of your account). They will make up 'damages' that don't exist and then claim that it has to be replaced which they will not do - they will TRUMP UP expenses and take whatever they want - They know that these young tenants don't have the money to go to court and defend themselves. They will have other companies make false claims and 'invoices' because they have long-term relationships with them and they don't want to lose their business. They will even have bug inspectors lie and claim you have to spray for (bed bugs) you never had - no proof of an 'infestation' - not even ONE PICTURE of proof! they will have you hundreds of DOLLARS to spray for bugs that don't exist! The office manager is rude and will lie to cover her ass as well - THEY ARE THE MOST GROSS DISHONEST PLACE TO LIVE. They will go into your account and STEAL your money - based on exaggerated and made-up 'damages.' THE ROACHES ARE ONE OF THE GROSSEST THINGS AND THEY ARE LOADED WITH THEM - I WOULD NEVER EVER RECOMMEND A YOUNG ADULT TO GO LIVE THERE BECAUSE THEY HAVE AND WILL TAKE ADVANTAGE OF THEM - CONSIDER YOURSELF WARNED!!!! As you can see the other reviews speak for themselves!!!!!

    Rock River Townhomes - apartments - Updated May 2026

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